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The culture of the branch team and its impact on service delivery and corporate identity
16 references·4 citing·47 second hop
The culture of the branch team and its impact on service delivery and corporate identity (1997)The culture of the branch team and its im…Managing strategic change (2008)Managing strategic changeTransforming company culture (1996)Transforming company cultureFactors that determine the corporate image of South African banking institutions (1995)Factors that determine the co…Corporate Culture and Performance (1992)Corporate Culture and Perform…Building Societies: Change, Strategy and Corporate Identity (1991)Building Societies: Change, S…A new approach to the corporate image management process (1989)A new approach to the corpora…Culture Traits, Strength, and Organizational Performance: Moving Beyond “Strong” Culture (1988)Culture Traits, Strength, and…Behavioral Norms and Expectations (1988)Behavioral Norms and Expectat…Organizational Culture: Can It Be a Source of Sustained Competitive Advantage? (1986)Organizational Culture: Can I…Job satisfaction and job performance: A meta-analysis. (1985)Job satisfaction and job perf…Breakfast at Spiro's: Dramaturgy and Dominance (1985)Breakfast at Spiro's: Dramatu…Semiotics and the Study of Occupational and Organizational Cultures (1983)Semiotics and the Study of Oc…The art of Japanese management (1981)The art of Japanese managementMatching corporate culture and business strategy (1981)Matching corporate culture an…Work and motivation (1964)Work and motivationEmployee attitudes and employee performance. (1955)Employee attitudes and employ…Corporate identity management in the banking sector: effects on employees’ identification, identity attractiveness, and job satisfaction (2015)Corporate identity management…Does role clarity explain employee-perceived service quality? A study of antecedents and consequences in call centres (2006)Does role clarity explain emp…The saliency and significance of generic identity: an explanatory study of UK building societies (2005)The saliency and significance…The five facets of collective identities (2002)The five facets of collective…The Presentation of Self in Everyday Life. (1956)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)Firm Resources and Sustained Competitive Advantage (1991)Dynamic capabilities: what are they? (2000)Firm resources and sustained competitive advantage (2004)The iron cage revisited institutional isomorphism and collective rationality in organizational fields (2004)The Discovery of Grounded Theory: Strategies for Qualitative Research. 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References

  • 1964Work and motivation10,436 cited
  • 1986Organizational Culture: Can It Be a Source of Sustained Competitive Advantage?3,864 cited
  • 1992Corporate Culture and Performance3,389 cited
  • 1981The art of Japanese management1,622 cited
  • 1985Job satisfaction and job performance: A meta-analysis.1,469 cited
  • 1955Employee attitudes and employee performance.989 cited
  • 1981Matching corporate culture and business strategy848 cited
  • 1988Behavioral Norms and Expectations720 cited
  • 1983Semiotics and the Study of Occupational and Organizational Cultures562 cited
  • 1988Culture Traits, Strength, and Organizational Performance: Moving Beyond “Strong” Culture521 cited
  • 1989A new approach to the corporate image management process513 cited
  • 2008Managing strategic change342 cited
  • 1985Breakfast at Spiro's: Dramaturgy and Dominance268 cited
  • 1996Transforming company culture151 cited
  • 1991Building Societies: Change, Strategy and Corporate Identity142 cited
  • 1995Factors that determine the corporate image of South African banking institutions

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102 cited

Cited by

  • 2015Corporate identity management in the banking sector: effects on employees’ identification, identity attractiveness, and job satisfaction39 cited
  • 2002The five facets of collective identities33 cited
  • 2006Does role clarity explain employee-perceived service quality? A study of antecedents and consequences in call centres27 cited
  • 2005The saliency and significance of generic identity: an explanatory study of UK building societies21 cited