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Scents and Sensibility: When Do (In)Congruent Ambient Scents Influence Product Evaluations?
16 references·16 citing·48 second hopsampled
Scents and Sensibility: When Do (In)Congruent Ambient Scents Influence Product Evaluations? (2006)Scents and Sensibility: When Do (In)Congr…Informational Properties of Anxiety and Sadness, and Displaced Coping (2006)Informational Properties of A…Services Marketing: Integrating Customer Focus Across the Firm (2004)Services Marketing: Integrati…Impact of ambient odors on mall shoppers' emotions, cognition, and spending (2003)Impact of ambient odors on ma…When Arousal Influences Ad Evaluation and Valence Does Not (and Vice Versa) (2001)When Arousal Influences Ad Ev…Consumers' Use of Persuasion Knowledge: The Effects of Accessibility and Cognitive Capacity on Perceptions of an Influence Agent (2000)Consumers' Use of Persuasion …The influence of in-store music on wine selections. (1999)The influence of in-store mus…Scents in the marketplace: explaining a fraction of olfaction (1999)Scents in the marketplace: ex…Representativeness, Relevance, and the Use of Feelings in Decision Making (1998)Representativeness, Relevance…Improving the Store Environment: Do Olfactory Cues Affect Evaluations and Behaviors? (1996)Improving the Store Environme…There's Something in the Air: Effects of Congruent or Incongruent Ambient Odor on Consumer Decision Making (1995)There's Something in the Air:…Affective causes and consequences of social information processing. (1994)Affective causes and conseque…Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Servicescapes: The Impact of …The Differential Role of Characteristics of Music on High- and Low- Involvement Consumers' Processing of Ads (1991)The Differential Role of Char…Feelings as information: informational and motivational functions of affective states (1989)Feelings as information: info…Mood, misattribution, and judgments of well-being: Informative and directive functions of affective states. (1983)Mood, misattribution, and jud…The need for cognition. (1982)The need for cognition.A Review of Sensory Imagery for Consumer Psychology (2021)A Review of Sensory Imagery f…Using Ambient Scent to Enhance Well-Being in the Multisensory Built Environment (2020)Using Ambient Scent to Enhanc…Pleasant Ambient Scents: A Meta-Analysis of Customer Responses and Situational Contingencies (2019)Pleasant Ambient Scents: A Me…Metaphors in the Mind (2019)Metaphors in the MindEmotional Responses to Multisensory Environmental Stimuli (2016)Emotional Responses to Multis…The effect of digital signage on shoppers' behavior: The role of the evoked experience (2014)The effect of digital signage…The Cool Scent of Power: Effects of Ambient Scent on Consumer Preferences and Choice Behavior (2014)The Cool Scent of Power: Effe…Store Atmospherics and Experiential Marketing: A Conceptual Framework and Research Propositions for An Extraordinary Customer Experience (2014)Store Atmospherics and Experi…The Power of Simplicity: Processing Fluency and the Effects of Olfactory Cues on Retail Sales (2012)The Power of Simplicity: Proc…The role of aesthetic taste in consumer behavior (2011)The role of aesthetic taste i…The Presence of a Pleasant Ambient Scent in a Fashion Store (2011)The Presence of a Pleasant Am…Stereotype Threat in the Marketplace: Consumer Anxiety and Purchase Intentions (2011)Stereotype Threat in the Mark…Music congruency in a service setting: The mediating role of emotional and cognitive responses (2010)Music congruency in a service…Feminine to smell but masculine to touch? Multisensory congruence and its effect on the aesthetic experience (2010)Feminine to smell but masculi…Product Scent and Memory (2009)Product Scent and MemoryFear and Loving in Las Vegas: Evolution, Emotion, and Persuasion (2009)Fear and Loving in Las Vegas:…Emotion and Personality (1963)Decision and stress (1971)Judgment of contingency in depressed and nondepressed students: Sadder but wiser? (1979)"Mood contagion": The automatic transfer of mood between persons. (2000)Translational science in action: Hostile attributional style and the development of aggressive behavior problems (2006)9 Creativity in Organizations (2007)The achievement motive (1953)The Psychology of Interpersonal Relations. (1958)The Elaboration Likelihood Model of Persuasion (1986)Political conservatism as motivated social cognition. (2003)Common Method Bias in Marketing: Causes, Mechanisms, and Procedural Remedies (2012)A Theory of Cognitive Dissonance (2017)Influence : science and practice (1985)Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses (1990)The Persuasion Knowledge Model: How People Cope with Persuasion Attempts (1994)Online Display Advertising: Targeting and Obtrusiveness (2011)“This Post is Sponsored” Effects of Sponsorship Disclosure on Persuasion Knowledge and Electronic Word of Mouth in the Context of Facebook (2017)Influencer Marketing Effectiveness (2022)Atmospherics as a Marketing Tool (1974)Breaking Free from Product Marketing (1977)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Customer Engagement (2011)Understanding Customer Experience Throughout the Customer Journey (2016)The Structure of Psychological Well-Being. (1970)Availability: A heuristic for judging frequency and probability (1973)Subjective Well-Being (1984)Happiness is everything, or is it? Explorations on the meaning of psychological well-being. (1989)The Emerging Field of Emotion Regulation: An Integrative Review (1998)Marketing Behavior and Executive Action (1958)The Buying Impulse (1987)The Influence of Goal-Directed and Experiential Activities on Online Flow Experiences (2003)Why are you telling me this? An examination into negative consumer reviews on the Web (2007)Feelings-as-Information Theory (2012)Emotion And Adaptation (1991)Structural Equations with Latent Variables. (1991)The theme park experience: An analysis of pleasure, arousal and satisfaction (2004)Perceptions of Chinese restaurants in the U.S.: What affects customer satisfaction and behavioral intentions? (2008)Influence of the Quality of Food, Service, and Physical Environment on Customer Satisfaction and Behavioral Intention in Quick-Casual Restaurants: Moderating Role of Perceived Price (2009)Using Background Music to Affect the Behavior of Supermarket Shoppers (1982)The Influence of Store Environment on Quality Inferences and Store Image (1994)Influencing behaviour: The mindspace way (2011)Implicit social cognition: Attitudes, self-esteem, and stereotypes. (1995)Bad is Stronger than Good (2001)The Benefits of Frequent Positive Affect: Does Happiness Lead to Success? (2005)Climate strength: a new direction for climate research. (2002)Understanding Service Convenience (2002)The Critical Incident Technique in Service Research (2004)
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References

  • 1992Servicescapes: The Impact of Physical Surroundings on Customers and Employees7,267 cited
  • 1982The need for cognition.5,357 cited
  • 1983Mood, misattribution, and judgments of well-being: Informative and directive functions of affective states.4,951 cited
  • 1989Feelings as information: informational and motivational functions of affective states1,953 cited
  • 2004Services Marketing: Integrating Customer Focus Across the Firm1,781 cited
  • 2000Consumers' Use of Persuasion Knowledge: The Effects of Accessibility and Cognitive Capacity on Perceptions of an Influence Agent1,339 cited
  • 1996Improving the Store Environment: Do Olfactory Cues Affect Evaluations and Behaviors?883 cited
  • 1998Representativeness, Relevance, and the Use of Feelings in Decision Making874 cited
  • 1994Affective causes and consequences of social information processing.821 cited
  • 2003Impact of ambient odors on mall shoppers' emotions, cognition, and spending729 cited
  • 1999The influence of in-store music on wine selections.510 cited
  • 1991The Differential Role of Characteristics of Music on High- and Low- Involvement Consumers' Processing of Ads474 cited
  • 1995There's Something in the Air: Effects of Congruent or Incongruent Ambient Odor on Consumer Decision Making413 cited
  • 1999Scents in the marketplace: explaining a fraction of olfaction

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296 cited
  • 2001When Arousal Influences Ad Evaluation and Valence Does Not (and Vice Versa)267 cited
  • 2006Informational Properties of Anxiety and Sadness, and Displaced Coping200 cited
  • Cited by

    • 2010Feminine to smell but masculine to touch? Multisensory congruence and its effect on the aesthetic experience299 cited
    • 2009Fear and Loving in Las Vegas: Evolution, Emotion, and Persuasion285 cited
    • 2014The Cool Scent of Power: Effects of Ambient Scent on Consumer Preferences and Choice Behavior227 cited
    • 2016Emotional Responses to Multisensory Environmental Stimuli210 cited
    • 2009Product Scent and Memory191 cited
    • 2014The effect of digital signage on shoppers' behavior: The role of the evoked experience171 cited
    • 2012The Power of Simplicity: Processing Fluency and the Effects of Olfactory Cues on Retail Sales167 cited
    • 2011The role of aesthetic taste in consumer behavior163 cited
    • 2019Metaphors in the Mind156 cited
    • 2011Stereotype Threat in the Marketplace: Consumer Anxiety and Purchase Intentions151 cited
    • 2021A Review of Sensory Imagery for Consumer Psychology139 cited
    • 2020Using Ambient Scent to Enhance Well-Being in the Multisensory Built Environment128 cited
    • 2010Music congruency in a service setting: The mediating role of emotional and cognitive responses125 cited
    • 2019Pleasant Ambient Scents: A Meta-Analysis of Customer Responses and Situational Contingencies118 cited
    • 2014Store Atmospherics and Experiential Marketing: A Conceptual Framework and Research Propositions for An Extraordinary Customer Experience117 cited
    • 2011The Presence of a Pleasant Ambient Scent in a Fashion Store116 cited