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Crisis leadership: when should the CEO step up?

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References

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Cited by

2021Resilience, Reorientation, and Reinvention: School Leadership During the Early Months of the COVID-19 Pandemic192 cited
2012Crisis leadership: a view from the executive suite70 cited
2015The Mediating Role of Charismatic Leadership Communication in a Crisis: A Malaysian Example68 cited
2021Confronting COVID: Crisis Leadership, Turbulence, and Self-Care67 cited
2016A State of Emergency in Crisis Communication an Intercultural Crisis Communication Research Agenda57 cited
2018Convergence of crisis response strategy and source credibility: Who can you trust?57 cited
2019Constructing Crisis44 cited
2021Crisis communication: The mediating role of cognitive and affective empathy in the relationship between crisis type and crisis response strategy on post-crisis reputation and forgiveness39 cited
2017The Moderating Role of Power Distance on the Reaction of Consumers to the CEO as a Spokesperson During a Product Harm Crisis: Insights From China and South Korea38 cited
2019Developing a Strategic Model of Internal Crisis Communication: Empirical Evidence from Nigeria33 cited
2018Cybersecurity Breach and Crisis Response: An Analysis of Organizations’ Official Statements in the United States and South Korea33 cited
2019Constructing Crisis: Leaders, Crises and Claims of Urgency32 cited
2012Organizational crisis: lessons from Lehman Brothers and Paulson & Company29 cited
2014Can a CEO's YouTube apology following a service failure win customers' hearts?28 cited
2017Believe me, I am one of you! The role of common group affiliation in crisis communication26 cited
2013Synchronizing crisis responses after a transgression22 cited