Citation map · Study

SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Perceptions of justice and employee willingness to engage in customer‐oriented behavior

16 references·5 citing·43 second hop

FromToDepth

this work references cited by second hop

References

1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
1993Cultures and Organizations: Software of the Mind.17,690 cited
2017Exchange and Power in Social Life15,909 cited
1965Inequity In Social Exchange10,813 cited
1993Market Orientation: Antecedents and Consequences7,032 cited
1988The Social Psychology of Procedural Justice6,583 cited
1988Organizational Citizenship Behavior: The Good Soldier Syndrome.5,591 cited
1988The Empowerment Process: Integrating Theory and Practice4,310 cited
1993Corporate Culture, Customer Orientation, and Innovativeness in Japanese Firms: A Quadrad Analysis3,864 cited
1990Organizational Justice: Yesterday, Today, and Tomorrow3,663 cited
1991Relationship between organizational justice and organizational citizenship behaviors: Do fairness perceptions influence employee citizenship?3,420 cited
1989EFFECTS OF PROCEDURAL AND DISTRIBUTIVE JUSTICE ON REACTIONS TO PAY RAISE DECISIONS.2,518 cited
1993JUSTICE AS A MEDIATOR OF THE RELATIONSHIP BETWEEN METHODS OF MONITORING AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR.2,479 cited
1986Prosocial Organizational Behaviors2,093 cited
1994CITIZENSHIP BEHAVIOR AND SOCIAL EXCHANGE.

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

1,926 cited

1993Corporate Culture, Customer Orientation, and Innovativeness in Japanese Firms: A Quadrad Analysis1,823 cited

Cited by

2018Organizational intellectual capital and its relation to frontline service employee innovative behavior: consumer value co-creation behavior as a moderator43 cited
2020What make banks’ front-line staff more customer oriented? The role of interactional justice32 cited
2020High core self‐evaluation maintains patient oriented behavior: A motivational model of reward system20 cited
2009The role of anomia on the relationship between organisational justice perceptions and organisational citizenship online behaviours17 cited
2012The relationship between target costing and value-based pricing and presenting an aggregate model based on customers’ expectations15 cited