SZodixStudyAcademic Library
DashboardShelvesOpen accessMy libraryInboxNotesWriteLearnAlerts
More
Ask your libraryNotificationsQuick citeReview
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Trust as the Key to Relational Commitment
16 references·6 citing·34 second hop
Trust as the Key to Relational Commitment (2004)Trust as the Key to Relational CommitmentThe Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships (1999)The Different Roles of Satisf…Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)Consumers and Their Brands: D…An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)An Examination of the Nature …Relationship Marketing of Services--Growing Interest, Emerging Perspectives (1995)Relationship Marketing of Ser…An Integrative Model of Organizational Trust (1995)An Integrative Model of Organ…An Integrative Model Of Organizational Trust (1995)An Integrative Model Of Organ…The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…Determinants of Long-Term Orientation in Buyer-Seller Relationships (1994)Determinants of Long-Term Ori…Lisrel 8: Structural Equation Modeling With the Simplis Command Language (1993)Lisrel 8: Structural Equation…Factors Affecting Trust in Market Research Relationships (1993)Factors Affecting Trust in Ma…The Use of Pledges to Build and Sustain Commitment in Distribution Channels (1992)The Use of Pledges to Build a…A three-component conceptualization of organizational commitment (1991)A three-component conceptuali…Relationship Quality in Services Selling: An Interpersonal Influence Perspective (1990)Relationship Quality in Servi…A review and meta-analysis of the antecedents, correlates, and consequences of organizational commitment. (1990)A review and meta-analysis of…Developing Buyer-Seller Relationships (1987)Developing Buyer-Seller Relat…Trust in close relationships. (1985)Trust in close relationships.Do green practices and green image promote consumers’ participation in social network sites (SNS)? (2023)Do green practices and green …Does CSR Help to Retain Customers in a Service Company? (2020)Does CSR Help to Retain Custo…Determinants of customer retention in virtual environments. The role of perceived risk in a tourism services context (2017)Determinants of customer rete…Enhancing Performance (2011)Enhancing PerformanceExploring Organizational Culture Difference in Relationship Dyads (2009)Exploring Organizational Cult…The consumer's relational commitment: main dimensions and antecedents (2004)The consumer's relational com…Markets and Hierarchies: Analysis and Antitrust Implications. (1976)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Exchange and Power in Social Life (2017)The Market for "Lemons": Quality Uncertainty and the Market Mechanism (1970)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Comparative fit indexes in structural models. (1990)Consumer Trust, Value, and Loyalty in Relational Exchanges (2002)Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)Trust and TAM in Online Shopping: An Integrated Model1 (2003)Statistical principles in experimental design. (1962)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)The Social Psychology of Organizations. (1979)Perceived organizational support: A review of the literature. (2002)Social Exchange Theory: An Interdisciplinary Review (2005)A theory of human motivation. (1943)Motivation through the design of work: test of a theory (1976)The measurement and antecedents of affective, continuance and normative commitment to the organization (1990)JOB SATISFACTION, ORGANIZATIONAL COMMITMENT, TURNOVER INTENTION, AND TURNOVER: PATH ANALYSES BASED ON META‐ANALYTIC FINDINGS (1993)Commitment in the workplace: toward a general model (2001)Affective, Continuance, and Normative Commitment to the Organization: A Meta-analysis of Antecedents, Correlates, and Consequences (2002)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)The Evolution of Cooperation (1981)Economic Action and Social Structure: The Problem of Embeddedness (1985)Not So Different After All: A Cross-Discipline View Of Trust (1998)Psychological Safety and Learning Behavior in Work Teams (1999)External Control of Organizations: Resource Dependence Perspective (2011)Power analysis and determination of sample size for covariance structure modeling. (1996)Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification. (1998)Evaluating the Fit of Structural Equation Models: Tests of Significance and Descriptive Goodness-of-Fit Measures (2003)Whence Consumer Loyalty? (1999)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Understanding Customer Experience Throughout the Customer Journey (2016)Developing and Validating Trust Measures for e-Commerce: An Integrative Typology (2002)Trust in leadership: Meta-analytic findings and implications for research and practice. (2002)
this work references cited by second hop

References

  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
  • 1995An Integrative Model Of Organizational Trust15,026 cited
  • 1991A three-component conceptualization of organizational commitment11,041 cited
  • 1995An Integrative Model of Organizational Trust10,705 cited
  • 1987Developing Buyer-Seller Relationships9,139 cited
  • 1993Lisrel 8: Structural Equation Modeling With the Simplis Command Language7,691 cited
  • 1998Consumers and Their Brands: Developing Relationship Theory in Consumer Research7,540 cited
  • 1997An Examination of the Nature of Trust in Buyer-Seller Relationships6,819 cited
  • 1994Determinants of Long-Term Orientation in Buyer-Seller Relationships6,726 cited
  • 1990A review and meta-analysis of the antecedents, correlates, and consequences of organizational commitment.6,114 cited
  • 1999The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships4,897 cited
  • 1990Relationship Quality in Services Selling: An Interpersonal Influence Perspective4,760 cited
  • 1993Factors Affecting Trust in Market Research Relationships3,649 cited
  • 1992The Use of Pledges to Build and Sustain Commitment in Distribution Channels3,430 cited
  • 1995Relationship Marketing of Services--Growing Interest, Emerging Perspectives

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

3,167 cited
  • 1985Trust in close relationships.3,129 cited
  • Cited by

    • 2004The consumer's relational commitment: main dimensions and antecedents45 cited
    • 2011Enhancing Performance42 cited
    • 2020Does CSR Help to Retain Customers in a Service Company?39 cited
    • 2017Determinants of customer retention in virtual environments. The role of perceived risk in a tourism services context35 cited
    • 2009Exploring Organizational Culture Difference in Relationship Dyads32 cited
    • 2023Do green practices and green image promote consumers’ participation in social network sites (SNS)?18 cited