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Consumers' Choice Factors of an Upscale Ethnic Restaurant
16 references·11 citing·37 second hop
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this work references cited by second hop

References

  • 1993Research methods for business: A skill building approach16,985 cited
  • 1979A Paradigm for Developing Better Measures of Marketing Constructs16,553 cited
  • 1997Motivation and Personality15,128 cited
  • 1992Servicescapes: The Impact of Physical Surroundings on Customers and Employees7,267 cited
  • 1910How We Think6,764 cited
  • 1987Discrete Choice Analysis: Theory and Application to Travel Demand.5,542 cited
  • 1990Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses4,950 cited
  • 1910How we think.4,017 cited
  • 1996Services Marketing: Integrating Customer Focus Across the Firm3,049 cited
  • 2007Mail and internet surveys: The tailored design method, 2nd ed.3,001 cited
  • 1992Motivation and Personality2,004 cited
  • 1995Marketing for Hospitality and Tourism1,885 cited
  • 2004Services Marketing: Integrating Customer Focus Across the Firm1,781 cited
  • 1979Mail and Telephone Surveys1,436 cited
  • 1999Mail and internet surveys1,159 cited
  • 2007Does Food Quality Really Matter in Restaurants? Its Impact On Customer Satisfaction and Behavioral Intentions

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901 cited

Cited by

  • 2017Effects of third-party certification on patrons’ service quality evaluation in the luxury-restaurant industry46 cited
  • 2023Traditional restaurant managers’ use of sensory marketing to maintain customer satisfaction: Findings from PLS-SEM and fsQCA37 cited
  • 2021Investigation of the Effect of Restaurant Atmosphere on Behavioral Intention27 cited
  • 2022Linking customer positive emotions and revisit intention in the ethnic restaurant: A Stimulus Integrative Model25 cited
  • 2019Assessing the Importance of Health in Choosing a Restaurant: An Empirical Study from Romania24 cited
  • 2021A phenomenological exploration into sustainability in the foodservice industry in the MEA region24 cited
  • 2016The effect of cues on service quality expectations and service selection in a restaurant setting21 cited
  • 2022Understanding the moderating role of E-WoM and traditional media advertisement toward fast-food joint selection: a uses and gratifications theory19 cited
  • 2020Interactive service quality on the acceptance of self-service ordering systems for the restaurant industry10 cited
  • 2015Assessing the Impact of Ethnocentrism in the Food Buying Decisions of International University Students8 cited
  • 2017Perceptions in the use of technology for payments: a study of customer behavior in food and beverage sector6 cited