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Exploring the influence of workplace relationships on work-related attitudes and behaviors in the hospitality work environment
16 references·14 citing·43 second hop
Exploring the influence of workplace relationships on work-related attitudes and behaviors in the hospitality work environment (1994)Exploring the influence of workplace rela…Index of Job Satisfaction (2012)Index of Job SatisfactionRelationship between organizational justice and organizational citizenship behaviors: Do fairness perceptions influence employee citizenship? (1991)Relationship between organiza…Analysis of role conflict and role ambiguity in a structural equations framework. (1990)Analysis of role conflict and…A Longitudinal Assessment of the Impact of Selected Organizational Influences on Salespeople's Organizational Commitment during Early Employment (1990)A Longitudinal Assessment of …Construction of a Job in General scale: A comparison of global, composite, and specific measures. (1989)Construction of a Job in Gene…Antecedents and consequences of role stress: A covariance structure analysis (1989)Antecedents and consequences …Job satisfaction and job performance: A meta-analysis. (1985)Job satisfaction and job perf…Employee and customer perceptions of service in banks: Replication and extension. (1985)Employee and customer percept…A meta-analysis and conceptual critique of research on role ambiguity and role conflict in work settings (1985)A meta-analysis and conceptua…A Role Stress Model of the Performance and Satisfaction of Industrial Salespersons (1984)A Role Stress Model of the Pe…A meta-analysis of the correlates of role conflict and ambiguity. (1983)A meta-analysis of the correl…A PATH-ANALYTICAL STUDY OF THE CONSEQUENCES OF ROLE CONFLICT AND AMBIGUITY. (1981)A PATH-ANALYTICAL STUDY OF TH…The service organization: Climate is crucial (1980)The service organization: Cli…Salesforce Performance and Satisfaction as a Function of Individual Difference, Interpersonal, and Situational Factors (1978)Salesforce Performance and Sa…Role Conflict and Ambiguity in Complex Organizations (1970)Role Conflict and Ambiguity i…An index of job satisfaction. (1951)An index of job satisfaction.Work Relationships and Autonomy (2023)Work Relationships and Autono…The effect of role ambiguity and role conflict on job performance in the hotel industry: the mediating effect of job satisfaction (2021)The effect of role ambiguity …Precedence of Work Environment Factors Influencing Employee Performance: A RIDIT Approach (2020)Precedence of Work Environmen…Role stress and alcohol use on restaurant server’s job satisfaction: Which comes first? (2018)Role stress and alcohol use o…Effective Management Strategies: Millennial Leaders Managing A Multigenerational Workplace (2017)Effective Management Strategi…Turnover Intention and Commitment as Part of Organizational Social Capital in the Hotel Industry (2015)Turnover Intention and Commit…Supervisory support and organizational citizenship behavior (2015)Supervisory support and organ…Managing language barriers in the workplace: The roles of job demands and resources on turnover intentions (2014)Managing language barriers in…Dimensions of Employee Satisfaction as Determinants of Organizational Commitment in the Hotel Industry (2014)Dimensions of Employee Satisf…The Impact of Self-Efficacy on Job Outcomes of Hotel Employees (2007)The Impact of Self-Efficacy o…Burnout and Perceived Organisational Support Among Front-Line Hospitality Employees (2007)Burnout and Perceived Organis…Antecedents and outcomes of work–family facilitation and family–work facilitation among frontline hotel employees (2007)Antecedents and outcomes of w…Key attributes of internal service recovery strategies as perceived by frontline food service employees (2005)Key attributes of internal se…A market‐driven approach to business development and service improvement in the hospitality industry (1997)A market‐driven approach to b…Development of the Job Diagnostic Survey. 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References

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  • 1989Antecedents and consequences of role stress: A covariance structure analysis430 cited
  • 1980The service organization: Climate is crucial

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422 cited
  • 1981A PATH-ANALYTICAL STUDY OF THE CONSEQUENCES OF ROLE CONFLICT AND AMBIGUITY.361 cited
  • 1978Salesforce Performance and Satisfaction as a Function of Individual Difference, Interpersonal, and Situational Factors319 cited
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    • 2015Turnover Intention and Commitment as Part of Organizational Social Capital in the Hotel Industry40 cited
    • 2014Dimensions of Employee Satisfaction as Determinants of Organizational Commitment in the Hotel Industry30 cited
    • 1997A market‐driven approach to business development and service improvement in the hospitality industry26 cited
    • 2023Work Relationships and Autonomy5 cited
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