Citation map · Study

SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Customer lifetime value prediction by a Markov chain based data mining model: Application to an auto repair and maintenance company in Taiwan

14 references·7 citing·45 second hop

FromToDepth

this work references cited by second hop

References

1990Zero defections: quality comes to services.5,373 cited
1998Customer lifetime value: Marketing models and applications975 cited
2003Customers as assets478 cited
2001The Crm Handbook: A Business Guide to Customer Relationship Management432 cited
2003An LTV model and customer segmentation based on customer value: a case study on the wireless telecommunication industry411 cited
2005Customer segmentation and strategy development based on customer lifetime value: A case study338 cited
2008Model of Customer Churn Prediction on Support Vector Machine161 cited
2005Intelligent profitable customers segmentation system based on business intelligence tools157 cited
1999A stochastic RFM model154 cited
2007Intelligent value-based customer segmentation method for campaign management: A case study of automobile retailer145 cited
2002Customer Equity Marketing:122 cited
2009Variable selection by association rules for customer churn prediction of multimedia on demand115 cited
2003Segmentation of stock trading customers according to potential value111 cited
2009A model for predicting customer value from perspectives of product attractiveness and marketing strategy61 cited

Cited by

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

2025A hybrid model for improving customer lifetime value prediction using stacking ensemble learning algorithm16 cited

2019Dynamic allocation of promotional budgets based on maximizing customer equity14 cited

2019Modeling patient's value using a stochastic approach: An empirical study in the medical industry14 cited

2019Predicting Customer Lifetime Value in Free-to-Play Games13 cited

2022Customer Segment Prediction on Retail Transactional Data Using K-Means and Markov Model12 cited

2024Business Analytics in Customer Lifetime Value: An Overview Analysis10 cited

2019Dynamic Programming Models for Maximizing Customer Lifetime Value: An Overview10 cited