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Drivers of brand trust in internet retailing
16 references·11 citing·32 second hop
Drivers of brand trust in internet retailing (2010)Drivers of brand trust in internet retail…Developing and Validating Trust Measures for e-Commerce: An Integrative Typology (2002)Developing and Validating Tru…The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)The Chain of Effects from Bra…Hedonic and utilitarian motivations for online retail shopping behavior (2001)Hedonic and utilitarian motiv…Brand trust in the context of consumer loyalty (2001)Brand trust in the context of…Consumer trust in an Internet store (2000)Consumer trust in an Internet…Not So Different After All: A Cross-Discipline View Of Trust (1998)Not So Different After All: A…An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)An Examination of the Nature …Measuring Brand Equity Across Products and Markets (1996)Measuring Brand Equity Across…TRUST: THE CONNECTING LINK BETWEEN ORGANIZATIONAL THEORY AND PHILOSOPHICAL ETHICS (1995)TRUST: THE CONNECTING LINK BE…An Integrative Model Of Organizational Trust (1995)An Integrative Model Of Organ…The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…Factors Affecting Trust in Market Research Relationships (1993)Factors Affecting Trust in Ma…Relationships between Providers and Users of Market Research: The Dynamics of Trust within and between Organizations (1992)Relationships between Provide…Relationships between Providers and Users of Market Research: The Dynamics of Trust within and between Organizations (1992)Relationships between Provide…The role of factor analysis in the development and evaluation of personality scales (1986)The role of factor analysis i…Trust in close relationships. (1985)Trust in close relationships.The impacts of omnichannel retailing properties on customer experience and brand loyalty: A study in the banking sector (2023)The impacts of omnichannel re…Customers' adoption of financial services offered by banks and fintechs partnerships: evidence of a transitional economy (2021)Customers' adoption of financ…Continuance usage intention and its antecedents on using OVO e-wallet application in Denpasar (2020)Continuance usage intention a…Effects of customer perceptions in multichannel retail banking (2019)Effects of customer perceptio…Effect of Green Attributes Transparency on WTA for Green Cosmetics: Mediating Effects of CSR and Green Brand Concepts (2019)Effect of Green Attributes Tr…The added value of rating pictograms for sustainable hotels in classified ads (2018)The added value of rating pic…Reducing the Service Deficit in M-Commerce: How Service-Technology Fit Can Support Digital Sales of Complex Products (2018)Reducing the Service Deficit …ENHANCING BRAND EXPERIENCE ALONG WITH EMOTIONAL ATTACHMENT TOWARDS TRUST AND BRAND LOYALTY (2016)ENHANCING BRAND EXPERIENCE AL…Determinants of brand trust in high inherent risk products: The moderating role of education and working status (2016)Determinants of brand trust i…Consumer’s love for functional brands: the Aspirin case (2016)Consumer’s love for functiona…Luxury Brands in the Digital Age – the Trust Factor (2012)Luxury Brands in the Digital …Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)eTailQ: dimensionalizing, measuring and predicting etail quality (2003)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)The role of live streaming in building consumer trust and engagement with social commerce sellers (2018)Economic Action and Social Structure: The Problem of Embeddedness (1985)A Model of Distributor Firm and Manufacturer Firm Working Partnerships (1990)Communication Strategies in Marketing Channels: A Theoretical Perspective (1990)Social Structure and Competition in Interfirm Networks: The Paradox of Embeddedness (1997)Trust and TAM in Online Shopping: An Integrated Model1 (2003)The Market for "Lemons": Quality Uncertainty and the Market Mechanism (1970)Comparative fit indexes in structural models. (1990)Consumer Trust, Value, and Loyalty in Relational Exchanges (2002)Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)Judgment under Uncertainty: Heuristics and Biases (1974)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Determinants of Long-Term Orientation in Buyer-Seller Relationships (1994)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Validation Guidelines for IS Positivist Research (2004)Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories (2006)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies (2003)Some antecedents and outcomes of brand love (2006)Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1 (2009)The Evolution of Cooperation (1981)Institutions, Institutional Change and Economic Performance (1990)On the dimensionality of organizational justice: A construct validation of a measure. (2001)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)Psychological Safety and Learning Behavior in Work Teams (1999)An Examination of Selected Marketing Mix Elements and Brand Equity (2000)Developing and validating a multidimensional consumer-based brand equity scale (2001)
this work references cited by second hop

References

  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
  • 1995An Integrative Model Of Organizational Trust15,026 cited
  • 1998Not So Different After All: A Cross-Discipline View Of Trust10,264 cited
  • 1997An Examination of the Nature of Trust in Buyer-Seller Relationships6,819 cited
  • 2001The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty6,666 cited
  • 2002Developing and Validating Trust Measures for e-Commerce: An Integrative Typology5,540 cited
  • 1992Relationships between Providers and Users of Market Research: The Dynamics of Trust within and between Organizations3,813 cited
  • 1993Factors Affecting Trust in Market Research Relationships3,649 cited
  • 1996Measuring Brand Equity Across Products and Markets3,591 cited
  • 2001Hedonic and utilitarian motivations for online retail shopping behavior3,219 cited
  • 1985Trust in close relationships.3,129 cited
  • 2000Consumer trust in an Internet store2,548 cited
  • 1986The role of factor analysis in the development and evaluation of personality scales2,364 cited
  • 1995TRUST: THE CONNECTING LINK BETWEEN ORGANIZATIONAL THEORY AND PHILOSOPHICAL ETHICS2,310 cited
  • 1992Relationships between Providers and Users of Market Research: The Dynamics of Trust within and between Organizations

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1,895 cited
  • 2001Brand trust in the context of consumer loyalty1,340 cited
  • Cited by

    • 2019Effect of Green Attributes Transparency on WTA for Green Cosmetics: Mediating Effects of CSR and Green Brand Concepts37 cited
    • 2016Determinants of brand trust in high inherent risk products: The moderating role of education and working status34 cited
    • 2019Effects of customer perceptions in multichannel retail banking33 cited
    • 2018Reducing the Service Deficit in M-Commerce: How Service-Technology Fit Can Support Digital Sales of Complex Products32 cited
    • 2023The impacts of omnichannel retailing properties on customer experience and brand loyalty: A study in the banking sector23 cited
    • 2018The added value of rating pictograms for sustainable hotels in classified ads18 cited
    • 2016Consumer’s love for functional brands: the Aspirin case18 cited
    • 2012Luxury Brands in the Digital Age – the Trust Factor17 cited
    • 2021Customers' adoption of financial services offered by banks and fintechs partnerships: evidence of a transitional economy16 cited
    • 2016ENHANCING BRAND EXPERIENCE ALONG WITH EMOTIONAL ATTACHMENT TOWARDS TRUST AND BRAND LOYALTY16 cited
    • 2020Continuance usage intention and its antecedents on using OVO e-wallet application in Denpasar15 cited