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The dynamics of service productivity and value creation: a service life cycle perspective
10 references·1 citing·40 second hop
The dynamics of service productivity and value creation: a service life cycle perspective (2012)The dynamics of service productivity and …The Service System Is the Basic Abstraction of Service Science (2008)The Service System Is the Bas…Technological Innovation and Its Impact on Business Model, Organization and Corporate Culture – IBM’s Transformation into a Globally Integrated, Service-Oriented Enterprise (2008)Technological Innovation and …Measuring and Improving Productivity in Services: Issues, Strategies and Challenges (2008)Measuring and Improving Produ…State-of-the-art in product-service systems (2007)State-of-the-art in product-s…An Introduction to Efficiency and Productivity Analysis (2005)An Introduction to Efficiency…Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Service productivity (2002)Service productivityAn Introduction to Efficiency and Productivity Analysis (1998)An Introduction to Efficiency…Some Approaches to the Theory and Measurement of Total Factor Productivity: A Survey (1970)Some Approaches to the Theory…Productivity Trends: Capital and Labor (1956)Productivity Trends: Capital …How the performance rationales of organisations providing farm advice explain persistent difficulties in addressing societal goals in agriculture (2020)How the performance rationale…Strategic Management and Marketing in the Service Sector (1984)Is your company ready for one-to-one marketing? (1999)Differential Effects of Preferential Treatment Levels on Relational Outcomes (2007)Adopting a service logic in manufacturing (2010)Enabling service innovation: A dynamic capabilities approach (2012)The Measurement of Productive Efficiency (1957)International Encyclopedia of the Social Sciences. (1968)Recent Exercises in Growth Accounting: New Understanding or Dead End? (1971)The Economic Implications of Learning by Doing (1971)The Effects of Sulfur Dioxide Controls on Productivity Change in the U.S. Electric Power Industry (1994)Total factor productivity growth in East Asia: A critical survey (1999)A Contribution to the Theory of Economic Growth (1956)The Economic Institutions of Capitalism (1987)Service Science, Management, Engineering, and Design (SSMED) (2009)Contracting for Collaborative Services (2010)Beyond virtuality: from engagement platforms to engagement ecosystems (2014)Organizational Learning: A Theory of Action Perspective (1997)The Theory of Economic Development (2003)Digital Technology Platforms as an Innovative Tool for the Implementation of Renewable Energy Sources (2021)Strategic innovation and entrepreneurial ownership: an analysis using GEM data and fuzzy simulation (2021)Pathways to digital business models: The connection of sensing and seizing in business model innovation (2022)An Evolutionary Theory of Economic Change. (1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Service-dominant logic: continuing the evolution (2007)Institutions and axioms: an extension and update of service-dominant logic (2015)Understanding Customer Experience Throughout the Customer Journey (2016)Beyond Greening: Strategies for a Sustainable World. (1997)A literature and practice review to develop sustainable business model archetypes (2013)Product services for a resource-efficient and circular economy – a review (2013)The Relevance of Circular Economy Practices to the Sustainable Development Goals (2018)Education, Human Capital, and Growth: A Personal Perspective (1996)Are the FDI inflow spillover effects on Malaysia's economic growth input driven? (2012)Green TFP Intensity Impact on Sustainable East Asian Productivity Growth (2012)Estimation and inference in two-stage, semi-parametric models of production processes (2005)Total-factor energy efficiency of regions in China (2005)Data envelopment analysis (DEA) – Thirty years on (2008)The productivity challenge in services: measurement and strategic perspectives (2013)Innovation in Services: A Literature Review (2014)Determinants of radical innovation in clustered firms of the hospitality and tourism industry (2016)
this work references cited by second hop

References

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  • 2005An Introduction to Efficiency and Productivity Analysis6,922 cited
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  • 2008Technological Innovation and Its Impact on Business Model, Organization and Corporate Culture – IBM’s Transformation into a Globally Integrated, Service-Oriented Enterprise57 cited

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  • 2020How the performance rationales of organisations providing farm advice explain persistent difficulties in addressing societal goals in agriculture23 cited

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