Quality Circle Survival: An Exploratory Analysis

Robert Drago

83 citations0/0 files storedIndustrial Relations A Journal of Economy and Society

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Labor Movements and Unions Employment, Labor, and Gender Studies Management Theory and Practice

Abstract

This paper examines the extent and causes of the abandonment of individual workgroup meetings (or circles) within ongoing quality circle programs. Data are drawn from a cross‐sectional survey of quality circles in the Milwaukee, Wisconsin area. The data suggest that circles that are started during a program's first year tend to decay over time, but their survival increases with high levels of participatory management, job insecurity, low worker skill levels, and unions. Analysis of the union effect suggests that circle survival increases where unions are actively involved in and benefit from quality circle programs.

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References

1980Markets, Bureaucracies, and Clans 1987Designing Effective Work Groups.1985Quality circles after the fad.1983Industrial Relations Performance, Economic Performance, and QWL Programs: An Interplant Analysis 1986Challenges and Choices Facing American Labor 1983Union-Management Cooperation in the United States: Lessons from the 1920S

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2007Human Resources from an Organizational Behavior Perspective: Some Paradoxes Explained 2011Japanese total quality control, TQM, Deming's system of profound knowledge, BPR, Lean and Six Sigma 2001An industrial relations perspective on the high-performance paradigm 2008The Potential and Precariousness of Partnership: The Case of the Kaiser Permanente Labor Management Partnership 1998Faith in Supervision and the Self-Enhancement Bias: Two Psychological Reasons Why Managers Don't Empower Workers 1994The Survival of Employee Participation Programs in Unionized Settings 1991Reinventing The Wheel? a Review of The Development And Performance of Employee Involvement

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