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La banca por Internet en España: aplicación del Índice de Evaluación Web (IEW)
16 references·0 citing·58 second hop
La banca por Internet en España: aplicación del Índice de Evaluación Web (IEW) (2005)La banca por Internet en España: aplicaci…Evaluating the World Wide Web: A Global Study of Commercial Sites (2006)Evaluating the World Wide Web…Web performance scale (2004)Web performance scaleThe conceptualization and empirical validation of web site user satisfaction (2003)The conceptualization and emp…Service Quality Evaluation Of Internet Banking In Malaysia (2003)Service Quality Evaluation Of…Factors Affecting The Adoption Of Mobile Banking Services (2003)Factors Affecting The Adoptio…An empirical investigation of Web site characteristics, consumer emotional states and on-line shopping behaviors (2003)An empirical investigation of…A proposed model of e-trust for electronic banking (2003)A proposed model of e-trust f…Service quality in Internet banking: the importance of customer role (2002)Service quality in Internet b…Internet-based e-banking and consumer attitudes: an empirical study (2002)Internet-based e-banking and …Saudi Arabian Banks on the Web (2001)Saudi Arabian Banks on the WebExploring the factors associated with Web site success in the context of electronic commerce (2000)Exploring the factors associa…Differences in Public Web Sites: The Current State of Large U. S. Firms. (2000)Differences in Public Web Sit…Business-to-Business Marketing and the World Wide Web (1999)Business-to-Business Marketin…Web sites of the Fortune 500 companies: Facing customers through home pages (1997)Web sites of the Fortune 500 …Web Assessment - A Model for the Evaluation And the Assessment of Successful Electronic Commerce Applications (1997)Web Assessment - A Model for …Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations (1996)Marketing in Hypermedia Compu…Readings in Attitude Theory and Measurement (1968)The Internet and International Marketing (1996)The Internet and international marketing (1997)Quantitative assessment of European municipal web sites (2009)Measuring E-government performance of provincial government website in China with slacks-based efficiency measurement (2015)Digital mediation in business-to-business marketing: A bibliometric analysis (2019)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Case Study Research: Design and Methods (1984)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Customer intention to return online: price perception, attribute‐level performance, and satisfaction unfolding over time (2005)Success Factors for Destination Marketing Web Sites: A Qualitative Meta-Analysis (2007)User-centered E-Government in practice: A comprehensive model for measuring user satisfaction (2009)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses (1990)Research Methods for Business Students (2003)An examination of the relationship between service quality dimensions, overall internet banking service quality and customer satisfaction (2009)Impact of Service Quality, Customer Satisfaction and Switching Costs on Customer Loyalty (2020)Customer experience in digital banking: a review and future research directions (2022)A Paradigm for Developing Better Measures of Marketing Constructs (1979)The Behavioral Consequences of Service Quality (1996)Enticing online consumers: an extended technology acceptance perspective (2002)Measuring e-Commerce Success: Applying the DeLone & McLean Information Systems Success Model (2004)Understanding e-learning continuance intention: An extension of the Technology Acceptance Model (2006)Electronic markets and electronic hierarchies (1987)The logic of electronic markets. 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(1977)The theory of planned behavior (1991)Internet Users' Information Privacy Concerns (IUIPC): The Construct, the Scale, and a Causal Model (2004)Consumer engagement in a virtual brand community: An exploratory analysis (2011)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)The Market for "Lemons": Quality Uncertainty and the Market Mechanism (1970)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)The impact of cognitive absorption on perceived usefulness and perceived ease of use in on-line learning: an extension of the technology acceptance model (2004)The impact of Web quality and playfulness on user acceptance of online retailing (2007)Impact of Technostress on End-User Satisfaction and Performance (2010)
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References

  • 1996Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations5,628 cited
  • 2000Exploring the factors associated with Web site success in the context of electronic commerce1,523 cited
  • 2002Internet-based e-banking and consumer attitudes: an empirical study1,035 cited
  • 2003A proposed model of e-trust for electronic banking583 cited
  • 2003An empirical investigation of Web site characteristics, consumer emotional states and on-line shopping behaviors372 cited
  • 2003The conceptualization and empirical validation of web site user satisfaction357 cited
  • 1997Web sites of the Fortune 500 companies: Facing customers through home pages226 cited
  • 2006Evaluating the World Wide Web: A Global Study of Commercial Sites197 cited
  • 2002Service quality in Internet banking: the importance of customer role197 cited
  • 1999Business-to-Business Marketing and the World Wide Web180 cited
  • 1997Web Assessment - A Model for the Evaluation And the Assessment of Successful Electronic Commerce Applications118 cited
  • 2004Web performance scale114 cited
  • 2003Factors Affecting The Adoption Of Mobile Banking Services102 cited
  • 2000Differences in Public Web Sites: The Current State of Large U. S. Firms.69 cited
  • 2001

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Saudi Arabian Banks on the Web
36 cited
  • 2003Service Quality Evaluation Of Internet Banking In Malaysia32 cited
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