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Creating value for the business service buyer through modularity
16 references·7 citing·47 second hop
Creating value for the business service buyer through modularity (2011)Creating value for the business service b…Managing in an age of modularity (2013)Managing in an age of modular…Service, services and products: rethinking operations strategy (2009)Service, services and product…The transition from product to service in business markets: An agenda for academic inquiry (2008)The transition from product t…Where do transactions come from? Modularity, transactions, and the boundaries of firms (2007)Where do transactions come fr…Service-dominant logic: continuing the evolution (2007)Service-dominant logic: conti…Services, products, and the institutional structure of production (2006)Services, products, and the i…Service portraits in service research: a critical review (2005)Service portraits in service …Measuring Modularity‐Based Manufacturing Practices and Their Impact on Mass Customization Capability: A Customer‐Driven Perspective (2004)Measuring Modularity‐Based Ma…Case Study Research (2004)Case Study ResearchNew service development: areas for exploitation and exploration (2002)New service development: area…Buying Business Services (2002)Buying Business ServicesToward a General Modular Systems Theory and Its Application to Interfirm Product Modularity (2000)Toward a General Modular Syst…Approaches to mass customization: configurations and empirical validation (2000)Approaches to mass customizat…Quality in new service development: Key concepts and a frame of reference (1997)Quality in new service develo…Modularity, flexibility, and knowledge management in product and organization design (1996)Modularity, flexibility, and …Case Study Research: Design and Methods (1984)Case Study Research: Design a…Modularization of the front‐end logistics services in e‐fulfillment (2023)Modularization of the front‐e…Service modularity in e-learning programs: an analysis from the perceived usefulness perspective (2022)Service modularity in e-learn…The alignment of service architecture and organizational structure (2016)The alignment of service arch…Examining the link between service modularity and firm performance (2016)Examining the link between se…From a service-dominant logic to a good-dominant logic (2015)From a service-dominant logic…A customer oriented systematic framework to extract business strategy in Indian electricity services (2013)A customer oriented systemati…A classification of service facilities, servicescapes and service factories (2012)A classification of service f…The role of product architecture in the manufacturing firm (1995)Mass customization: The new frontier in business competition (1999)Product platform design and customization: Status and promise (2004)Testing the Value of Customization: When Do Customers Really Prefer Products Tailored to Their Preferences? 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this work references cited by second hop

References

  • 1984Case Study Research: Design and Methods81,948 cited
  • 2004Case Study Research15,455 cited
  • 2007Service-dominant logic: continuing the evolution7,615 cited
  • 1996Modularity, flexibility, and knowledge management in product and organization design2,494 cited
  • 2000Toward a General Modular Systems Theory and Its Application to Interfirm Product Modularity1,462 cited
  • 2013Managing in an age of modularity1,113 cited
  • 2005Service portraits in service research: a critical review762 cited
  • 2000Approaches to mass customization: configurations and empirical validation716 cited
  • 2002New service development: areas for exploitation and exploration658 cited
  • 2007Where do transactions come from? Modularity, transactions, and the boundaries of firms525 cited
  • 2004Measuring Modularity‐Based Manufacturing Practices and Their Impact on Mass Customization Capability: A Customer‐Driven Perspective317 cited
  • 2008The transition from product to service in business markets: An agenda for academic inquiry305 cited
  • 2009Service, services and products: rethinking operations strategy280 cited
  • 1997Quality in new service development: Key concepts and a frame of reference250 cited
  • 2006Services, products, and the institutional structure of production

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241 cited
  • 2002Buying Business Services237 cited
  • Cited by

    • 2022Service modularity in e-learning programs: an analysis from the perceived usefulness perspective14 cited
    • 2012A classification of service facilities, servicescapes and service factories14 cited
    • 2016Examining the link between service modularity and firm performance14 cited
    • 2013A customer oriented systematic framework to extract business strategy in Indian electricity services12 cited
    • 2023Modularization of the front‐end logistics services in e‐fulfillment12 cited
    • 2016The alignment of service architecture and organizational structure11 cited
    • 2015From a service-dominant logic to a good-dominant logic11 cited