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How perceived risk affects online buying
16 references·16 citing·33 second hopsampled
How perceived risk affects online buying (2009)How perceived risk affects online buyingTrust and TAM in Online Shopping: An Integrated Model1 (2003)Trust and TAM in Online Shopp…Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)Consumer Acceptance of Electr…Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge (2002)Service Quality Delivery thro…E-commerce: the role of familiarity and trust (2000)E-commerce: the role of famil…An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)An Examination of the Nature …An Integrative Model of Organizational Trust (1995)An Integrative Model of Organ…An Integrative Model Of Organizational Trust (1995)An Integrative Model Of Organ…The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…Determinants of Long-Term Orientation in Buyer-Seller Relationships (1994)Determinants of Long-Term Ori…The Use of Pledges to Build and Sustain Commitment in Distribution Channels (1992)The Use of Pledges to Build a…User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)User Acceptance of Computer T…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …Central and Peripheral Routes to Advertising Effectiveness: The Moderating Role of Involvement (1983)Central and Peripheral Routes…A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A Cognitive Model of the Ante…Advertising as Information (1974)Advertising as InformationFactors influencing the adoption of cryptocurrency in Bangladesh: an investigation using the technology acceptance model (TAM) (2023)Factors influencing the adopt…Factors Affecting Adaptability of Cryptocurrency: An Application of Technology Acceptance Model (2022)Factors Affecting Adaptabilit…Perceived health risk, online retail ethics, and consumer behavior within online shopping during the COVID-19 pandemic (2021)Perceived health risk, online…The Relationship among Product Risk, Perceived Satisfaction and Purchase Intentions for Online Shopping (2020)The Relationship among Produc…The Importance of Online Shopping Behavior in the Strategic Management of E-Commerce Competitiveness (2020)The Importance of Online Shop…Cash on Delivery as a Determinant of E-Commerce Growth in Emerging Markets (2020)Cash on Delivery as a Determi…Determining the impact of e-commerce quality on customers’ perceived risk, satisfaction, value and loyalty (2019)Determining the impact of e-c…Consumer Adoption of Self-Service Technologies in the Context of the Jordanian Banking Industry: Examining the Moderating Role of Channel Types (2019)Consumer Adoption of Self-Ser…Effects of cognitive and affective trust on online customer behavior (2018)Effects of cognitive and affe…Do Vendor Cues Influence Purchase Intention of Online Shoppers? An Empirical Study Using S-O-R Framework (2017)Do Vendor Cues Influence Purc…Impact of Perceived Security on Trust, Perceived Risk, and Acceptance of Online Banking in Iran (2016)Impact of Perceived Security …Comparing online and in-store risks in multichannel shopping (2016)Comparing online and in-store…Online repatronage intention: an empirical study among Malaysian experienced online shoppers (2014)Online repatronage intention:…How negative online information affects consumers' brand evaluation (2013)How negative online informati…Exploring online repurchase behavioural intention of university students in Malaysia (2013)Exploring online repurchase b…Dimensionality of Perceived Risk and Its Impact on Internet Banking Adoption: An Empirical Investigation (2012)Dimensionality of Perceived R…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research (2006)Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories (2006)A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents (2007)Self-efficacy mechanism in human agency. (1982)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)User Acceptance of Information Technology: Toward A Unified View1 (2003)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)The Theory of Buyer Behavior (1971)Effect of expectation and disconfirmation on postexposure product evaluations: An alternative interpretation. (1977)Disconfirmation of consumer expectations through product trial. (1979)Measuring Service Quality: A Reexamination and Extension (1992)Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)The Market for "Lemons": Quality Uncertainty and the Market Mechanism (1970)Comparative fit indexes in structural models. (1990)Consumer Trust, Value, and Loyalty in Relational Exchanges (2002)Understanding Attitudes and Predicting Social Behavior (1980)Construct validity in psychological tests. (1955)Review of Psychometric theory (2nd ed.). (1979)Significance tests and goodness of fit in the analysis of covariance structures. (1980)PLS-SEM: Indeed a Silver Bullet (2011)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)The Evolution of Cooperation (1981)Economic Action and Social Structure: The Problem of Embeddedness (1985)Not So Different After All: A Cross-Discipline View Of Trust (1998)Psychological Safety and Learning Behavior in Work Teams (1999)Markets and Hierarchies: Analysis and Antitrust Implications. (1976)Developing Buyer-Seller Relationships (1987)External Control of Organizations: Resource Dependence Perspective (2011)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Developing and Validating Trust Measures for e-Commerce: An Integrative Typology (2002)Trust in leadership: Meta-analytic findings and implications for research and practice. (2002)
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References

  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 1989User Acceptance of Computer Technology: A Comparison of Two Theoretical Models25,696 cited
  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
  • 1995An Integrative Model Of Organizational Trust15,026 cited
  • 1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions14,475 cited
  • 1995An Integrative Model of Organizational Trust10,705 cited
  • 2003Trust and TAM in Online Shopping: An Integrated Model18,618 cited
  • 1997An Examination of the Nature of Trust in Buyer-Seller Relationships6,819 cited
  • 1994Determinants of Long-Term Orientation in Buyer-Seller Relationships6,726 cited
  • 2003Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model5,710 cited
  • 1983Central and Peripheral Routes to Advertising Effectiveness: The Moderating Role of Involvement4,602 cited
  • 2000E-commerce: the role of familiarity and trust3,438 cited
  • 1974Advertising as Information3,430 cited
  • 1992

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The Use of Pledges to Build and Sustain Commitment in Distribution Channels
3,430 cited
  • 2002Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge2,727 cited
  • Cited by

    • 2018Effects of cognitive and affective trust on online customer behavior183 cited
    • 2019Determining the impact of e-commerce quality on customers’ perceived risk, satisfaction, value and loyalty158 cited
    • 2016Impact of Perceived Security on Trust, Perceived Risk, and Acceptance of Online Banking in Iran117 cited
    • 2014Online repatronage intention: an empirical study among Malaysian experienced online shoppers95 cited
    • 2020The Relationship among Product Risk, Perceived Satisfaction and Purchase Intentions for Online Shopping87 cited
    • 2016Comparing online and in-store risks in multichannel shopping77 cited
    • 2013Exploring online repurchase behavioural intention of university students in Malaysia71 cited
    • 2022Factors Affecting Adaptability of Cryptocurrency: An Application of Technology Acceptance Model61 cited
    • 2023Factors influencing the adoption of cryptocurrency in Bangladesh: an investigation using the technology acceptance model (TAM)52 cited
    • 2021Perceived health risk, online retail ethics, and consumer behavior within online shopping during the COVID-19 pandemic52 cited
    • 2020The Importance of Online Shopping Behavior in the Strategic Management of E-Commerce Competitiveness51 cited
    • 2019Consumer Adoption of Self-Service Technologies in the Context of the Jordanian Banking Industry: Examining the Moderating Role of Channel Types49 cited
    • 2020Cash on Delivery as a Determinant of E-Commerce Growth in Emerging Markets49 cited
    • 2017Do Vendor Cues Influence Purchase Intention of Online Shoppers? An Empirical Study Using S-O-R Framework49 cited
    • 2013How negative online information affects consumers' brand evaluation45 cited
    • 2012Dimensionality of Perceived Risk and Its Impact on Internet Banking Adoption: An Empirical Investigation42 cited