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Market Orientation, Relationship Marketing Orientation, and Business Performance: The Moderating Effects of Economic Ideology and Industry Type
16 references·16 citing·36 second hopsampled
Market Orientation, Relationship Marketing Orientation, and Business Performance: The Moderating Effects of Economic Ideology and Industry Type (2005)Market Orientation, Relationship Marketin…MANAGERIAL TIES AND FIRM PERFORMANCE IN A TRANSITION ECONOMY: THE NATURE OF A MICRO-MACRO LINK. (2000)MANAGERIAL TIES AND FIRM PERF…Relationship Marketing of Services--Growing Interest, Emerging Perspectives (1995)Relationship Marketing of Ser…Market Orientation: Antecedents and Consequences (1993)Market Orientation: Anteceden…Market Orientation: Antecedents and Consequences (1993)Market Orientation: Anteceden…The Effect of a Market Orientation on Business Profitability (1990)The Effect of a Market Orient…Relationship Quality in Services Selling: An Interpersonal Influence Perspective (1990)Relationship Quality in Servi…Market Orientation: The Construct, Research Propositions, and Managerial Implications (1990)Market Orientation: The Const…Market Orientation: The Construct, Research Propositions, and Managerial Implications (1990)Market Orientation: The Const…Self-Reports in Organizational Research: Problems and Prospects (1986)Self-Reports in Organizationa…Measurement of Business Performance in Strategy Research: A Comparison of Approaches (1986)Measurement of Business Perfo…THE GLOBALIZATION OF MARKETS (1983)THE GLOBALIZATION OF MARKETSOrganizational Strategy, Structure, and Process (1978)Organizational Strategy, Stru…Organizational Strategy, Structure, and Process (1978)Organizational Strategy, Stru…Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias i…Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias i…Principles of Marketing (1972)Principles of MarketingThe effect of relationship marketing towards switching barrier, customer satisfaction, and customer trust on bank customers (2023)The effect of relationship ma…Relative exploration and firm performance: Why resource-theory alone is not sufficient? (2020)Relative exploration and firm…Drivers and outcomes of relationship quality with professional service firms: An SME owner-manager perspective (2017)Drivers and outcomes of relat…Reciprocity in Relationship Marketing: A Cross-Cultural Examination of the Effects of Equivalence and Immediacy on Relationship Quality and Satisfaction with Performance (2015)Reciprocity in Relationship M…International Relationship Marketing: Intellectual Foundations and Avenues for Further Research (2015)International Relationship Ma…How manufacturer market orientation influences B2B customer satisfaction and retention: empirical investigation of the three market orientation components (2015)How manufacturer market orien…The Market Orientation–Performance Relationship: The Empirical Link in Export Ventures (2013)The Market Orientation–Perfor…The Relationships among Internal Marketing, Job Satisfaction, Relationship Marketing, Customer Orientation, and Organizational Performance: An Empirical Study of TFT‐LCD Companies in Taiwan (2012)The Relationships among Inter…The impact of internal and external market orientation on performance in local public organisations (2012)The impact of internal and ex…Relationship marketing in Vietnam: an empirical study (2012)Relationship marketing in Vie…What Really Defines Relationship Marketing? A Review of Definitions and General and Sector-Specific Defining Constructs (2011)What Really Defines Relations…Market orientation, guanxi, and business performance (2011)Market orientation, guanxi, a…How will market orientation and external environmnet influence the performance among SMEs in the agri-food sector in Malaysia? (2010)How will market orientation a…Critical factors underpinning the e-CRM activities of SMEs (2010)Critical factors underpinning…Antecedents of Market Orientation: A Cross-Cultural Comparison (2008)Antecedents of Market Orienta…Stakeholder Orientation and Business Performance: The Case of Service Companies in China (2005)Stakeholder Orientation and B…A Paradigm for Developing Better Measures of Marketing Constructs (1979)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)The Capabilities of Market-Driven Organizations (1994)Innovation, Market Orientation, and Organizational Learning: An Integration and Empirical Examination (1998)Upper Echelons: The Organization as a Reflection of Its Top Managers (1984)Dimensions of Consumer Expertise (1987)Organizational culture and leadership (1993)Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations (1996)The Field behind the Screen: Using Netnography for Marketing Research in Online Communities (2002)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Corporate Culture, Customer Orientation, and Innovativeness in Japanese Firms: A Quadrad Analysis (1993)THE ANTECEDENTS, CONSEQUENCES, AND MEDIATING ROLE OF ORGANIZATIONAL AMBIDEXTERITY. (2004)Exploratory Innovation, Exploitative Innovation, and Performance: Effects of Organizational Antecedents and Environmental Moderators (2006)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Structural equation modeling in practice: A review and recommended two-step approach. (1988)An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research (2003)Trust and TAM in Online Shopping: An Integrated Model1 (2003)Leadership: The Cutting Edge. (1979)Organizational citizenship behavior: Its nature and antecedents. (1983)Research in Organizational Behavior. (1986)Accounting for common method variance in cross-sectional research designs. (2001)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)ORGANIZATIONAL INNOVATION: A META-ANALYSIS OF EFFECTS OF DETERMINANTS AND MODERATORS. (1991)Clarifying the Entrepreneurial Orientation Construct and Linking It To Performance (1996)Response Rate and Response Quality of Internet-Based Surveys: An Experimental Study (2004)Introduction (2007)Cross-Sectional versus Longitudinal Survey Research: Concepts, Findings, and Guidelines (2008)Classifying Services to Gain Strategic Marketing Insights (1983)Understanding Service Convenience (2002)Effects of innovation types on firm performance (2011)An assessment of survey research in POM: from constructs to theory (1998)Comparing Response Rates from Web and Mail Surveys: A Meta-Analysis (2008)Toward a Model of Organizations as Interpretation Systems (1984)Building Better Causal Theories: A Fuzzy Set Approach to Typologies in Organization Research (2011)
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References

  • 1986Self-Reports in Organizational Research: Problems and Prospects17,092 cited
  • 1977Estimating Nonresponse Bias in Mail Surveys12,220 cited
  • 1977Estimating Nonresponse Bias in Mail Surveys10,334 cited
  • 1990The Effect of a Market Orientation on Business Profitability7,973 cited
  • 1978Organizational Strategy, Structure, and Process7,485 cited
  • 1990Market Orientation: The Construct, Research Propositions, and Managerial Implications7,320 cited
  • 1993Market Orientation: Antecedents and Consequences7,032 cited
  • 1972Principles of Marketing5,587 cited
  • 1990Relationship Quality in Services Selling: An Interpersonal Influence Perspective4,760 cited
  • 1978Organizational Strategy, Structure, and Process4,527 cited
  • 1993Market Orientation: Antecedents and Consequences4,340 cited
  • 1990Market Orientation: The Construct, Research Propositions, and Managerial Implications4,123 cited
  • 1986Measurement of Business Performance in Strategy Research: A Comparison of Approaches3,502 cited
  • 1983THE GLOBALIZATION OF MARKETS3,411 cited
  • 1995Relationship Marketing of Services--Growing Interest, Emerging Perspectives3,167 cited

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  • 2000MANAGERIAL TIES AND FIRM PERFORMANCE IN A TRANSITION ECONOMY: THE NATURE OF A MICRO-MACRO LINK.2,859 cited
  • Cited by

    • 2010Critical factors underpinning the e-CRM activities of SMEs134 cited
    • 2011What Really Defines Relationship Marketing? A Review of Definitions and General and Sector-Specific Defining Constructs129 cited
    • 2015Reciprocity in Relationship Marketing: A Cross-Cultural Examination of the Effects of Equivalence and Immediacy on Relationship Quality and Satisfaction with Performance106 cited
    • 2011Market orientation, guanxi, and business performance104 cited
    • 2015International Relationship Marketing: Intellectual Foundations and Avenues for Further Research98 cited
    • 2017Drivers and outcomes of relationship quality with professional service firms: An SME owner-manager perspective91 cited
    • 2020Relative exploration and firm performance: Why resource-theory alone is not sufficient?87 cited
    • 2010How will market orientation and external environmnet influence the performance among SMEs in the agri-food sector in Malaysia?80 cited
    • 2005Stakeholder Orientation and Business Performance: The Case of Service Companies in China78 cited
    • 2023The effect of relationship marketing towards switching barrier, customer satisfaction, and customer trust on bank customers74 cited
    • 2008Antecedents of Market Orientation: A Cross-Cultural Comparison71 cited
    • 2013The Market Orientation–Performance Relationship: The Empirical Link in Export Ventures64 cited
    • 2012Relationship marketing in Vietnam: an empirical study62 cited
    • 2012The Relationships among Internal Marketing, Job Satisfaction, Relationship Marketing, Customer Orientation, and Organizational Performance: An Empirical Study of TFT‐LCD Companies in Taiwan61 cited
    • 2012The impact of internal and external market orientation on performance in local public organisations60 cited
    • 2015How manufacturer market orientation influences B2B customer satisfaction and retention: empirical investigation of the three market orientation components57 cited