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The nature of conflict in firm-client relations: A content analysis of public relations journal 1980–89
7 references·7 citing·43 second hop
The nature of conflict in firm-client relations: A content analysis of public relations journal 1980–89 (1993)The nature of conflict in firm-client rel…Public Relations Theory (2017)Public Relations TheoryThe Practice of Social Research (1989)The Practice of Social Resear…Public relations : what research tells us (1987)Public relations : what resea…Developing an Advertising Agency-Client Relationship (1986)Developing an Advertising Age…Testing the practitioner's impact on clients (1979)Testing the practitioner's im…An evaluation of academic Research in Public Relations (1976)An evaluation of academic Res…Biography of an idea : memoirs of public relations counsel (1965)Biography of an idea : memoir…Agile Cooperation between Communication Agencies and Companies (2021)Agile Cooperation between Com…Collaboration and conflict between agencies and clients (2017)Collaboration and conflict be…Client influence and advertising standardization: a survey of ad agencies (2010)Client influence and advertis…Developing an account‐management lifecycle for advertising agency‐client relationships (2004)Developing an account‐managem…A MODEL OF MARKETING INFORMATION FLOW : What Creatives Obtain and Want to Know from Clients (2004)A MODEL OF MARKETING INFORMAT…Potential Challenges the Internet Brings to the Agency-Advertiser Relationship (2000)Potential Challenges the Inte…Barriers to Public Relations Program Research (2000)Barriers to Public Relations …Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)Agency Problems and the Theory of the Firm (1980)Agency Theory: An Assessment and Review (1989)DYNAMICS OF TRUST BETWEEN CLIENTS AND THEIR ADVERTISING AGENCIES: ADVANCES IN PERFORMANCE THEORY (2005)Agency–Client Relationship Factors Across Life-Cycle Stages (2008)Evaluation and decision making in social media marketing (2017)The Professionalization of Everyone? (1964)Relationship of Centralization to Other Structural Properties (1967)Organizations: Structure and Process. (1973)The missing link in public relations research (1979)The Gap Between Professional and Research Agendas in Public Relations Journals (1989)Ethical Values or Strategic Values? The Two Faces of Systems Theory in Public Relations (1990)A Service Quality Model and its Marketing Implications (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Absorptive Capacity: A New Perspective on Learning and Innovation (1990)Measuring the organisational impact on creativity (2012)Do Marketing Clients Really Get the Advertising They Deserve? The Trade-Off Between Strategy and Originality in Australian and New Zealand Agencies (2015)Fear in Adland: How Client Risk Aversion and Agency Clientelism Limit the Development of Great Creative Campaigns (2021)The Modern Corporation and Private Property (1933)The Modern Corporation and Private Property (1933)Advertising And Promotion: Integrated Marketing Communications Perspective (1997)Crisis communication consulting: rethinking the role of PR firms in solving organizational crises (2019)Kommunikationsagenturen als Dienstleister und Berater: Auswahl, Rollen, Normen und Konflikte (2022)The Organizational Ethics of Advertising: Corporate and Agency Views (1981)The Marketing Imagination (1983)Key account management at company and individual levels in business‐to‐business relationships (2001)Exploring the Dimensions of Proactivity Within Advertising Agency—Client Relationships (2007)The formation of trust and commitment in business relationships in the Middle East: Understanding Et-Moone relationships (2012)Public Relations: State of the Field (2004)Communicating about corporate social responsibility: A comparative study of CSR reporting in Australia and Slovenia (2006)The role of institutional and reputational factors in the voluntary adoption of corporate social responsibility reporting standards (2010)Advancement for public relations role models (1986)Evolution of the Manager Role in Public Relations Practice (1995)Ethics in Strategic Communication Campaigns: The Case for a New Approach to Public Relations (1997)Three Approaches to Qualitative Content Analysis (2005)Qualitative research: Methods in the social sciences (2006)Collecting and Interpreting Qualitative Materials (2012)Influential Authors and Works of the Public Relations Scholarly Literature: A Network of Recent Research (1999)The evolution of public relations measurement and evaluation (2012)A systematic review of 40 years of public relations evaluation and measurement research: Looking into the past, the present, and future (2016)The new managerial rhetoric and the old criticism (1988)Aesthetics, Technology, and the Capitalization of Culture: How the Talking Machine Became a Musical Instrument (1995)U.S. Public Relations History: Knowledge and Limitations (2000)
this work references cited by second hop

References

  • 1989The Practice of Social Research14,398 cited
  • 2017Public Relations Theory276 cited
  • 1979Testing the practitioner's impact on clients268 cited
  • 1987Public relations : what research tells us137 cited
  • 1986Developing an Advertising Agency-Client Relationship77 cited
  • 1965Biography of an idea : memoirs of public relations counsel62 cited
  • 1976An evaluation of academic Research in Public Relations30 cited

Cited by

  • 2004Developing an account‐management lifecycle for advertising agency‐client relationships53 cited
  • 2004A MODEL OF MARKETING INFORMATION FLOW : What Creatives Obtain and Want to Know from Clients35 cited
  • 2017Collaboration and conflict between agencies and clients28 cited
  • 2000Potential Challenges the Internet Brings to the Agency-Advertiser Relationship15 cited
  • 2000Barriers to Public Relations Program Research13 cited
  • 2021Agile Cooperation between Communication Agencies and Companies9 cited
  • 2010Client influence and advertising standardization: a survey of ad agencies8 cited

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