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Quality management practices and their impact on performance

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References

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1992The balanced scorecard : measures that drive performance12,082 cited
1981Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics9,798 cited
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1991Assessing Construct Validity in Organizational Research6,615 cited
1992Corporate Culture and Performance3,389 cited
1995A step-by-step approach to using the SAS system for factor analysis and structural equation modeling3,359 cited
1995Total quality management as competitive advantage: A review and empirical study2,640 cited
1989An Instrument for Measuring the Critical Factors of Quality Management2,032 cited
1994A framework for quality management research and an associated measurement instrument1,968 cited
2003The relationship between total quality management practices and their effects on firm performance1,895 cited
1996Development and Validation of TQM Implementation Constructs1,773 cited
1987Competing on the Eight Dimensions of Quality1,691 cited

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1994MANAGEMENT THEORY AND TOTAL QUALITY: IMPROVING RESEARCH AND PRACTICE THROUGH THEORY DEVELOPMENT1,651 cited

1995Total Quality Management: Empirical, Conceptual, and Practical Issues1,630 cited

Cited by

2013An empirical investigation of relationship between total quality management practices and quality performance in Indian service companies258 cited
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2011A study of total quality management and supply chain management practices191 cited
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2011The impact of TQM implementation on the organizational performance of Iranian manufacturing SMEs179 cited
2015The impact of innovation capability on the performance of manufacturing companies167 cited
2015World-class sustainable manufacturing: framework and a performance measurement system155 cited
2013Quality management and performance: An annotated review154 cited
2015Quality management approaches and their impact on firms׳ financial performance – An Australian study152 cited
2013Total quality beyond North America145 cited
2010Proposed relationship of TQM and organisational performance using structured equation modelling143 cited
2010Critical Success Factors of TQM in Service Organizations: A Proposed Model141 cited
2019TQM, SCM and operational performance: an empirical study of Indian pharmaceutical industry139 cited
2016An extensive structural model of supply chain quality management and firm performance135 cited
2013Critical factors, food quality management and organizational performance134 cited
2018Impact of TQM on organisational performance: The case of Indian manufacturing and service industry132 cited