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Online Shopping Hesitation
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Online Shopping Hesitation (2006)Online Shopping HesitationAdvances in Consumer Research (2025)Advances in Consumer ResearchExperiential value: conceptualization, measurement and application in the catalog and Internet shopping environment☆11☆This article is based upon the first author’s doctoral dissertation completed while at Georgia Institute of Technology. (2001)Experiential value: conceptua…Consumer trust in an Internet store (2000)Consumer trust in an Internet…Consumer Decision Making in Online Shopping Environments: The Effects of Interactive Decision Aids (2000)Consumer Decision Making in O…Interactive Home Shopping: Consumer, Retailer, and Manufacturer Incentives to Participate in Electronic Marketplaces (1997)Interactive Home Shopping: Co…A Model of Perceived Risk and Intended Risk-Handling Activity (1994)A Model of Perceived Risk and…Price Perceptions and Consumer Shopping Behavior: A Field Study (1993)Price Perceptions and Consume…Choice under Conflict: The Dynamics of Deferred Decision (1992)Choice under Conflict: The Dy…Measuring the hedonic and utilitarian sources of consumer attitudes (1991)Measuring the hedonic and uti…Handbook of consumer behavior (1991)Handbook of consumer behaviorExternal Search Effort: An Investigation Across Several Product Categories (1987)External Search Effort: An In…At last, my research article on procrastination (1986)At last, my research article …A Methodology for Profiling Consumers' Decision‐Making Styles (1986)A Methodology for Profiling C…Academic procrastination: Frequency and cognitive-behavioral correlates. (1984)Academic procrastination: Fre…Consumer Rankings of Risk Reduction Methods (1971)Consumer Rankings of Risk Red…Risk Taking and Information Handling in Consumer Behavior (1969)Risk Taking and Information H…Why do consumers hesitate to purchase in live streaming? A perspective of interaction between participants (2022)Why do consumers hesitate to …Online shopping cart abandonment: A review and research agenda (2022)Online shopping cart abandonm…A model of online shopping cart abandonment: evidence from e-tail clickstream data (2022)A model of online shopping ca…Thanks COVID-19, I'll reconsider my purchase: Can fear appeal reduce online shopping cart abandonment? (2021)Thanks COVID-19, I'll reconsi…A study on factors limiting online shopping behaviour of consumers (2021)A study on factors limiting o…COVID-19 restrictions and consumers’ psychological reactance toward offline shopping freedom restoration (2020)COVID-19 restrictions and con…Luxury hotels going green – the antecedents and consequences of consumer hesitation (2019)Luxury hotels going green – t…Mobile shopping cart abandonment: The roles of conflicts, ambivalence, and hesitation (2018)Mobile shopping cart abandonm…The influence of online product presentation videos on persuasion and purchase channel preference: The role of imagery fluency and need for touch (2017)The influence of online produ…Examining e-loyalty towards online shopping platforms (2017)Examining e-loyalty towards o…Facilitating imaginations through online product presentation videos: effects on imagery fluency, product attitude and purchase intention (2016)Facilitating imaginations thr…Purchasing Wine Online: The Effects of Social Influence, Perceived Usefulness, Perceived Ease of Use, and Wine Involvement (2015)Purchasing Wine Online: The E…When Visual Product Features Speak the Same Language: Effects of Shape-Typeface Congruence on Brand Perception and Price Expectations* (2011)When Visual Product Features …Tourist hesitation in destination decision making (2009)Tourist hesitation in destina…More than Words: On the Importance of Picture–Text Congruence in the Online Environment (2009)More than Words: On the Impor…Consumer Trust to a Web Site: Moderating Effect of Attitudes toward Online Shopping (2008)Consumer Trust to a Web Site:…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Understanding Attitudes and Predicting Social Behavior (1980)The theory of planned behavior (1991)Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)Trust and TAM in Online Shopping: An Integrated Model1 (2003)A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents (2007)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)On the Evaluation of Structural Equation Models (1988)Structural equation modeling in practice: A review and recommended two-step approach. 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(1980)The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value (1994)Consumer perceived value: The development of a multiple item scale (2001)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Comparative fit indexes in structural models. (1990)A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research (2003)Understanding the Effect of Customer Relationship Management Efforts on Customer Retention and Customer Share Development (2003)Measuring perceptions of brand luxury (2004)A BEHAVIORAL MODEL OF RATIONAL CHOICE (1955)Measuring the Customer Experience in Online Environments: A Structural Modeling Approach (2000)The influence of online product recommendations on consumers’ online choices (2004)Digital marketing: A framework, review and research agenda (2016)Judgment under Uncertainty: Heuristics and Biases (1975)Judgment Under Uncertainty: Heuristics and Biases. (1984)Prospect theory: An analysis of decision under risk (1988)Internet Users' Information Privacy Concerns (IUIPC): The Construct, the Scale, and a Causal Model (2004)Dimensions of Consumer Expertise (1987)Constructive Consumer Choice Processes (1998)Hedonic and utilitarian motivations for online retail shopping behavior (2001)Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior (2002)American Economic Review (2019)Consumer patronage and risk perceptions in Internet shopping (2003)Predicting e-services adoption: a perceived risk facets perspective (2003)Factors influencing the adoption of internet banking: An integration of TAM and TPB with perceived risk and perceived benefit (2008)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)Bibliometric Methods in Management and Organization (2014)
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References

  • 2025Advances in Consumer Research13,264 cited
  • 2000Consumer trust in an Internet store2,548 cited
  • 1997Interactive Home Shopping: Consumer, Retailer, and Manufacturer Incentives to Participate in Electronic Marketplaces2,234 cited
  • 1991Measuring the hedonic and utilitarian sources of consumer attitudes2,211 cited
  • 2001Experiential value: conceptualization, measurement and application in the catalog and Internet shopping environment☆11☆This article is based upon the first author’s doctoral dissertation completed while at Georgia Institute of Technology.2,165 cited
  • 1994A Model of Perceived Risk and Intended Risk-Handling Activity2,037 cited
  • 1984Academic procrastination: Frequency and cognitive-behavioral correlates.1,786 cited
  • 1993Price Perceptions and Consumer Shopping Behavior: A Field Study1,774 cited
  • 2000Consumer Decision Making in Online Shopping Environments: The Effects of Interactive Decision Aids1,730 cited
  • 1971Consumer Rankings of Risk Reduction Methods1,407 cited
  • 1969Risk Taking and Information Handling in Consumer Behavior1,397 cited
  • 1987External Search Effort: An Investigation Across Several Product Categories1,302 cited
  • 1986A Methodology for Profiling Consumers' Decision‐Making Styles1,182 cited
  • 1986At last, my research article on procrastination

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1,134 cited
  • 1991Handbook of consumer behavior1,033 cited
  • 1992Choice under Conflict: The Dynamics of Deferred Decision1,013 cited
  • Cited by

    • 2009Tourist hesitation in destination decision making250 cited
    • 2011When Visual Product Features Speak the Same Language: Effects of Shape-Typeface Congruence on Brand Perception and Price Expectations*171 cited
    • 2022Why do consumers hesitate to purchase in live streaming? A perspective of interaction between participants168 cited
    • 2018Mobile shopping cart abandonment: The roles of conflicts, ambivalence, and hesitation163 cited
    • 2019Luxury hotels going green – the antecedents and consequences of consumer hesitation144 cited
    • 2009More than Words: On the Importance of Picture–Text Congruence in the Online Environment137 cited
    • 2020COVID-19 restrictions and consumers’ psychological reactance toward offline shopping freedom restoration136 cited
    • 2017The influence of online product presentation videos on persuasion and purchase channel preference: The role of imagery fluency and need for touch116 cited
    • 2021A study on factors limiting online shopping behaviour of consumers113 cited
    • 2015Purchasing Wine Online: The Effects of Social Influence, Perceived Usefulness, Perceived Ease of Use, and Wine Involvement96 cited
    • 2016Facilitating imaginations through online product presentation videos: effects on imagery fluency, product attitude and purchase intention94 cited
    • 2017Examining e-loyalty towards online shopping platforms93 cited
    • 2021Thanks COVID-19, I'll reconsider my purchase: Can fear appeal reduce online shopping cart abandonment?70 cited
    • 2008Consumer Trust to a Web Site: Moderating Effect of Attitudes toward Online Shopping66 cited
    • 2022Online shopping cart abandonment: A review and research agenda63 cited
    • 2022A model of online shopping cart abandonment: evidence from e-tail clickstream data62 cited