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Determinants of multiple channel choice in financial services: an environmental uncertainty model
16 references·5 citing·42 second hop
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References

  • 2011External Control of Organizations: Resource Dependence Perspective14,181 cited
  • 1990Market Orientation: The Construct, Research Propositions, and Managerial Implications7,320 cited
  • 1993Market Orientation: Antecedents and Consequences7,032 cited
  • 1972Principles of Marketing5,587 cited
  • 1972Organizational Structure, Environment and Performance: The Role of Strategic Choice4,786 cited
  • 1995Market Orientation and the Learning Organization4,379 cited
  • 1993Market Orientation: Antecedents and Consequences4,340 cited
  • 1990Market Orientation: The Construct, Research Propositions, and Managerial Implications4,123 cited
  • 1984Dimensions of Organizational Task Environments3,912 cited
  • 1972Characteristics of Organizational Environments and Perceived Environmental Uncertainty3,662 cited
  • 1988Assessing Advantage: A Framework for Diagnosing Competitive Superiority2,651 cited
  • 1987Three Types of Perceived Uncertainty About the Environment: State, Effect, and Response Uncertainty2,649 cited
  • 1994Does Competitive Environment Moderate the Market Orientation-Performance Relationship?2,621 cited
  • 1989Price, Authority, and Trust: From Ideal Types to Plural Forms1,988 cited
  • 1989

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Price, Authority, And Trust: From Ideal Types To Plural Forms
1,559 cited
  • 1984The Theory of Power and Conflict in Channels of Distribution1,279 cited
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    • 2008Managing the innovative deployment of Information and Communication Technologies (ICTs) for Global Service Organisations10 cited