Article1993

The Role of the Interview in the Performance Appraisal Process

Carl R. Phillips · Sam D. Cappel · Dirk D. Steiner

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Employee Performance and Management Human Resource and Talent Management Human Resource Development and Performance Evaluation

Abstract

Unquestionably, the appraisal interview is a significant part of the performance appraisal process. It is in this formal interview that feedback on subordinate performance is communicated, salary/promotion discussions are held, ways of correcting performance deficiencies are discussed, training and development needs are explored, and future work goals and objectives are delineated (Eichel & Bender, 1984; Pratt, 1985).

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1984Research in Organizational Behavior 1979Goal setting—A motivational technique that works 1981Increasing Productivity through Performance Appraisal 1984Performance appraisal : assessing human behavior at work 1966Participation and the Appraisal System 1981Performance appraisal: Dilemmas and possibilities 1978CHARACTERISTICS OF EFFECTIVE EMPLOYEE PERFORMANCE REVIEW AND DEVELOPMENT INTERVIEWS: REPLICATION AND EXTENSION1 1986PERFORMANCE APPRAISAL BEHAVIORS: SUPERVISOR PERCEPTIONS AND SUBORDINATE REACTIONS

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