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Too Much of a Good Thing
16 references·1 citing·43 second hop
Too Much of a Good Thing (1998)Too Much of a Good ThingOrganizational Climate and Culture (2016)Organizational Climate and Cu…Managing Strategic Innovation and Change (2012)Managing Strategic Innovation…Linking service climate and customer perceptions of service quality: Tests of a causal model. (1998)Linking service climate and c…Toward a Theory of Stakeholder Identification and Salience: Defining the Principle of who and What Really Counts (1997)Toward a Theory of Stakeholde…Institutions and Organizations. (1996)Institutions and Organization…THE ASA FRAMEWORK: AN UPDATE (1995)THE ASA FRAMEWORK: AN UPDATECorporate Culture and Performance (1992)Corporate Culture and Perform…Strategies for assessing and managing organizational stakeholders (1991)Strategies for assessing and …The Effect of a Market Orientation on Business Profitability (1990)The Effect of a Market Orient…Organizational Frame Bending: Principles for Managing Reorientation (1989)Organizational Frame Bending:…UNTANGLING THE RELATIONSHIPS BETWEEN DISPLAYED EMOTIONS AND ORGANIZATIONAL SALES: THE CASE OF CONVENIENCE STORES. (1988)UNTANGLING THE RELATIONSHIPS …THE PEOPLE MAKE THE PLACE (1987)THE PEOPLE MAKE THE PLACEEmployee and customer perceptions of service in banks: Replication and extension. (1985)Employee and customer percept…The service organization: Climate is crucial (1980)The service organization: Cli…Organizational Effectiveness: A Multiple-Constituency Approach (1980)Organizational Effectiveness:…New Perspectives on Organizational Effectiveness. (1979)New Perspectives on Organizat…Managerial approaches towards service quality: the case of three service organisations (2008)Managerial approaches towards…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)The Social Psychology of Organizations. (1979)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)rwg: An assessment of within-group interrater agreement. (1993)Emotional regulation in the workplace: A new way to conceptualize emotional labor. 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References

  • 1997Toward a Theory of Stakeholder Identification and Salience: Defining the Principle of who and What Really Counts9,467 cited
  • 1987THE PEOPLE MAKE THE PLACE4,610 cited
  • 1990The Effect of a Market Orientation on Business Profitability4,254 cited
  • 1992Corporate Culture and Performance3,389 cited
  • 1996Institutions and Organizations.3,044 cited
  • 2016Organizational Climate and Culture2,034 cited
  • 1998Linking service climate and customer perceptions of service quality: Tests of a causal model.1,716 cited
  • 1985Employee and customer perceptions of service in banks: Replication and extension.1,353 cited
  • 1995THE ASA FRAMEWORK: AN UPDATE1,346 cited
  • 1991Strategies for assessing and managing organizational stakeholders1,170 cited
  • 1979New Perspectives on Organizational Effectiveness.682 cited
  • 1988UNTANGLING THE RELATIONSHIPS BETWEEN DISPLAYED EMOTIONS AND ORGANIZATIONAL SALES: THE CASE OF CONVENIENCE STORES.605 cited
  • 1989Organizational Frame Bending: Principles for Managing Reorientation444 cited
  • 2012Managing Strategic Innovation and Change427 cited
  • 1980Organizational Effectiveness: A Multiple-Constituency Approach425 cited

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  • 1980The service organization: Climate is crucial422 cited
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    • 2008Managerial approaches towards service quality: the case of three service organisations14 cited