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The Influence of Background Music on the Behavior of Restaurant Patrons
2 references·16 citing·39 second hop
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References

  • 1974Atmospherics as a Marketing Tool2,541 cited
  • 1982Using Background Music to Affect the Behavior of Supermarket Shoppers1,074 cited

Cited by

  • 2008Perceived quality, emotions, and behavioral intentions: Application of an extended Mehrabian–Russell model to restaurants1,060 cited
  • 1996Improving the Store Environment: Do Olfactory Cues Affect Evaluations and Behaviors?883 cited
  • 1990Music, Mood, and Marketing746 cited
  • 2003Impact of ambient odors on mall shoppers' emotions, cognition, and spending729 cited
  • 2009Influence of the Quality of Food, Service, and Physical Environment on Customer Satisfaction and Behavioral Intention in Quick-Casual Restaurants: Moderating Role of Perceived Price727 cited
  • 2007The Effect of Environmental Perceptions on Behavioral Intentions Through Emotions: The Case of Upscale Restaurants640 cited
  • 2003Social-Servicescape Conceptual Model576 cited
  • 2010An epistemological view of consumer experiences571 cited
  • 1991Mood and Persuasion: Affective States Influence the Processing of Persuasive Communications560 cited
  • 1996The Effects of the Service Environment on Affect and Consumer Perception of Waiting Time: An Integrative Review and Research Propositions512 cited
  • 1999The influence of in-store music on wine selections.510 cited
  • 2006

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Service Clues and Customer Assessment of the Service Experience: Lessons from Marketing
504 cited
  • 2004Evaluating a servicescape: the effect of cognition and emotion500 cited
  • 2000The Effects of Music in a Retail Setting on Real and Perceived Shopping Times494 cited
  • 2011Application of the Stimulus-Organism-Response model to the retail environment: the role of hedonic motivation in impulse buying behavior491 cited
  • 2005The impact of servicescape on quality perception452 cited