SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Choice Goal Attainment and Decision and Consumption Satisfaction
16 references·16 citing·39 second hopsampled
Choice Goal Attainment and Decision and Consumption Satisfaction (2007)Choice Goal Attainment and Decision and C…Satisfaction: a behavioral perspective on the consumer (2010)Satisfaction: a behavioral pe…Risk as feelings. (2001)Risk as feelings.The Behavioral Consequences of Service Quality (1996)The Behavioral Consequences o…The American Customer Satisfaction Index: Nature, Purpose, and Findings (1996)The American Customer Satisfa…The Adaptive Decision Maker (1994)The Adaptive Decision MakerThe Adaptive Decision Maker (1993)The Adaptive Decision MakerCognitive, Affective, and Attribute Bases of the Satisfaction Response (1993)Cognitive, Affective, and Att…A Dynamic Process Model of Service Quality: From Expectations to Behavioral Intentions (1993)A Dynamic Process Model of Se…A National Customer Satisfaction Barometer: The Swedish Experience (1992)A National Customer Satisfact…Progress on a cognitive-motivational-relational theory of emotion. (1991)Progress on a cognitive-motiv…Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)Development and validation of…Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)Development and validation of…Dimensions of Consumer Expertise (1987)Dimensions of Consumer Expert…Regret Theory: An Alternative Theory of Rational Choice Under Uncertainty (1982)Regret Theory: An Alternative…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…A BEHAVIORAL MODEL OF RATIONAL CHOICE (1955)A BEHAVIORAL MODEL OF RATIONA…When is enough, enough? Investigating product reviews and information overload from a consumer empowerment perspective (2019)When is enough, enough? Inves…The Effect of Influencer Marketing on Consumers’ Brand Admiration and Online Purchase Intentions: An Emerging Market Perspective (2019)The Effect of Influencer Mark…Loyalty Formation for Different Customer Journey Segments (2019)Loyalty Formation for Differe…Feeling Confident and Smart with Webrooming: Understanding the Consumer's Path to Satisfaction (2019)Feeling Confident and Smart w…Mobile shopping cart abandonment: The roles of conflicts, ambivalence, and hesitation (2018)Mobile shopping cart abandonm…Consequences of Consumer Engagement in Service Marketing: An Empirical Exploration (2018)Consequences of Consumer Enga…Investigating the Impact of Customer Brand Identification On Hospitality Brand Loyalty: A Social Identity Perspective (2017)Investigating the Impact of C…Choice confidence in the webrooming purchase process: The impact of online positive reviews and the motivation to touch (2016)Choice confidence in the webr…Customer commitment to luxury brands: Antecedents and consequences (2015)Customer commitment to luxury…Building, measuring, and profiting from customer loyalty (2015)Building, measuring, and prof…The Effects of Brand Communication and Service Quality In Building Brand Loyalty Through Brand Trust; The Empirical Research On Global Brands (2011)The Effects of Brand Communic…Appraisal Determinants of Tourist Emotional Responses (2011)Appraisal Determinants of Tou…When does salespeople’s customer orientation lead to customer loyalty? The differential effects of relational and functional customer orientation (2010)When does salespeople’s custo…The perceived usefulness of blog postings: An extension of the expectancy-disconfirmation paradigm (2010)The perceived usefulness of b…The Effectiveness of Electronic Word-of-Mouth Communication: A Literature Analysis (2010)The Effectiveness of Electron…INNOVATION IN LOGISTICS OUTSOURCING RELATIONSHIPS: PROACTIVE IMPROVEMENT BY LOGISTICS SERVICE PROVIDERS AS A DRIVER OF CUSTOMER LOYALTY (2009)INNOVATION IN LOGISTICS OUTSO…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Measuring Service Quality: A Reexamination and Extension (1992)The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships (1999)Understanding Customer Experience Throughout the Customer Journey (2016)Prospect Theory: An Analysis of Decision under Risk (1979)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Prospect theory: An analysis of decision under risk (1988)Corporate Social Responsibility, Customer Satisfaction, and Market Value (2006)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)Marketing management: analysis. planning. implementation and control (2000)\nThe use of partial least squares path modeling in international marketing (2009)ASPECTS OF THE THEORY OF SYNTAX (1964)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Human Inference: Strategies and Shortcomings of Social Judgment. (1983)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)An Inventory for Measuring Depression (1961)Manual for the State-Trait Anxiety Inventory (1970)Stress, social support, and the buffering hypothesis. (1985)Behavioral inhibition, behavioral activation, and affective responses to impending reward and punishment: The BIS/BAS Scales. (1994)Individual differences in two emotion regulation processes: Implications for affect, relationships, and well-being. (2003)The benefits of being present: Mindfulness and its role in psychological well-being. (2003)Understanding Attitudes and Predicting Social Behavior (1980)A perspective on judgment and choice: Mapping bounded rationality. (2003)Maps of Bounded Rationality: Psychology for Behavioral Economics (2003)Gender Differences in Preferences (2009)Significance tests and goodness of fit in the analysis of covariance structures. (1980)On the Evaluation of Structural Equation Models (1988)When to use and how to report the results of PLS-SEM (2018)Whence Consumer Loyalty? (1999)Whence Consumer Loyalty? (1999)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)The Framing of Decisions and the Psychology of Choice (1981)Exploration and Exploitation in Organizational Learning (1991)Взаимосвязь статуса занятости и пола с уровнем психологического благополучия (2026)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1988Development and validation of brief measures of positive and negative affect: The PANAS scales.32,408 cited
  • 1988Development and validation of brief measures of positive and negative affect: The PANAS scales.31,356 cited
  • 1955A BEHAVIORAL MODEL OF RATIONAL CHOICE15,851 cited
  • 1996The Behavioral Consequences of Service Quality11,994 cited
  • 2010Satisfaction: a behavioral perspective on the consumer6,042 cited
  • 2001Risk as feelings.5,949 cited
  • 1992A National Customer Satisfaction Barometer: The Swedish Experience5,637 cited
  • 1996The American Customer Satisfaction Index: Nature, Purpose, and Findings4,733 cited
  • 1987Dimensions of Consumer Expertise4,373 cited
  • 1982Regret Theory: An Alternative Theory of Rational Choice Under Uncertainty4,041 cited
  • 1993The Adaptive Decision Maker3,507 cited
  • 1993A Dynamic Process Model of Service Quality: From Expectations to Behavioral Intentions3,422 cited
  • 1994The Adaptive Decision Maker3,310 cited
  • 1991Progress on a cognitive-motivational-relational theory of emotion.3,266 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 1993Cognitive, Affective, and Attribute Bases of the Satisfaction Response3,249 cited
  • Cited by

    • 2015Building, measuring, and profiting from customer loyalty356 cited
    • 2011Appraisal Determinants of Tourist Emotional Responses288 cited
    • 2019The Effect of Influencer Marketing on Consumers’ Brand Admiration and Online Purchase Intentions: An Emerging Market Perspective285 cited
    • 2016Choice confidence in the webrooming purchase process: The impact of online positive reviews and the motivation to touch278 cited
    • 2017Investigating the Impact of Customer Brand Identification On Hospitality Brand Loyalty: A Social Identity Perspective263 cited
    • 2010When does salespeople’s customer orientation lead to customer loyalty? The differential effects of relational and functional customer orientation251 cited
    • 2015Customer commitment to luxury brands: Antecedents and consequences248 cited
    • 2019Loyalty Formation for Different Customer Journey Segments244 cited
    • 2019When is enough, enough? Investigating product reviews and information overload from a consumer empowerment perspective237 cited
    • 2011The Effects of Brand Communication and Service Quality In Building Brand Loyalty Through Brand Trust; The Empirical Research On Global Brands218 cited
    • 2009INNOVATION IN LOGISTICS OUTSOURCING RELATIONSHIPS: PROACTIVE IMPROVEMENT BY LOGISTICS SERVICE PROVIDERS AS A DRIVER OF CUSTOMER LOYALTY200 cited
    • 2010The perceived usefulness of blog postings: An extension of the expectancy-disconfirmation paradigm199 cited
    • 2018Consequences of Consumer Engagement in Service Marketing: An Empirical Exploration182 cited
    • 2010The Effectiveness of Electronic Word-of-Mouth Communication: A Literature Analysis174 cited
    • 2019Feeling Confident and Smart with Webrooming: Understanding the Consumer's Path to Satisfaction164 cited
    • 2018Mobile shopping cart abandonment: The roles of conflicts, ambivalence, and hesitation163 cited