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Customer revisit intention to restaurants: Evidence from online reviews

16 references·16 citing·44 second hopsampled

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References

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1995Dineserv: A Tool for Measuring Service Quality in Restaurants823 cited
2006Antecedents of revisit intention796 cited
2006

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Tourists’ satisfaction, recommendation and revisiting Singapore

677 cited

2008Do Online Reviews Affect Product Sales? The Role of Reviewer Characteristics and Temporal Effects661 cited

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2020The Effects of Fast Food Restaurant Attributes on Customer Satisfaction, Revisit Intention, and Recommendation Using DINESERV Scale128 cited
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2019Modeling customer satisfaction and revisit intention in Bangladeshi dining restaurants92 cited
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2020Effects of 3D Virtual “Try-On” on Online Sales and Customers’ Purchasing Experiences80 cited
2019Motivations for customer revisit behavior in online review comments: Analyzing the role of user experience using big data approaches75 cited
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