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Luxury customer value
16 references·16 citing·43 second hopsampled
Luxury customer value (2012)Luxury customer valueValue‐based segmentation of luxury consumption behavior (2009)Value‐based segmentation of l…Service-dominant logic: continuing the evolution (2007)Service-dominant logic: conti…The Ties That Bind: Measuring the Strength of Consumers’ Emotional Attachments to Brands (2005)The Ties That Bind: Measuring…When Good Brands Do Bad (2004)When Good Brands Do BadMeasuring perceptions of brand luxury (2004)Measuring perceptions of bran…Co-creation experiences: The next practice in value creation (2004)Co-creation experiences: The …Experiential value: conceptualization, measurement and application in the catalog and Internet shopping environment☆11☆This article is based upon the first author’s doctoral dissertation completed while at Georgia Institute of Technology. (2001)Experiential value: conceptua…Consumer Value: A Framework for Analysis and Research (1999)Consumer Value: A Framework f…A Review and a Conceptual Framework of Prestige-Seeking Consumer Behavior (1999)A Review and a Conceptual Fra…Customer value: The next source for competitive advantage (1997)Customer value: The next sour…The Behavioral Consequences of Service Quality (1996)The Behavioral Consequences o…Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value (1994)Work and/or Fun: Measuring He…Why we buy what we buy: A theory of consumption values (1991)Why we buy what we buy: A the…Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Consumer Perceptions of Price…Hedonic Consumption: Emerging Concepts, Methods and Propositions (1982)Hedonic Consumption: Emerging…Public and private self-consciousness: Assessment and theory. (1975)Public and private self-consc…The role of brand experience, brand resonance and brand trust in luxury consumption (2022)The role of brand experience,…Technology devalues luxury? Exploring consumer responses to AI-designed luxury products (2022)Technology devalues luxury? E…Redefining luxury service with technology implementation: the impact of technology on guest satisfaction and loyalty in a luxury hotel (2022)Redefining luxury service wit…Role of consumption values in the luxury brand experience: Moderating effects of category and the generation gap (2020)Role of consumption values in…RETRACTED: Influence of values, brand consciousness and behavioral intentions in predicting luxury fashion consumption (2020)RETRACTED: Influence of value…Enhancing brand coolness through perceived luxury values: Insight from luxury fashion brands (2020)Enhancing brand coolness thro…The new wave of luxury: the meaning and value of luxury to the contemporary consumer (2019)The new wave of luxury: the m…The Effects of Consumers’ Perceived Values on Intention to Purchase Upcycled Products (2019)The Effects of Consumers’ Per…Personal value vs. luxury value: What are Chinese luxury consumers shopping for when buying luxury fashion goods? (2019)Personal value vs. luxury val…Understanding first-class passengers' luxury value perceptions in the US airline industry (2018)Understanding first-class pas…How does media richness contribute to customer loyalty to mobile instant messaging? (2017)How does media richness contr…How consumers' need for uniqueness, self-monitoring, and social identity affect their choices when luxury brands visually shout versus whisper (2017)How consumers' need for uniqu…From connoisseur luxury to mass luxury: Value co-creation and co-destruction in the online environment (2017)From connoisseur luxury to ma…Measuring the perceived value of malls in a non-Western context: the case of the UAE (2015)Measuring the perceived value…Antecedents and outcomes of brand prominence on willingness to buy luxury brands (2015)Antecedents and outcomes of b…Corporate branding, emotional attachment and brand loyalty: the case of luxury fashion branding (2013)Corporate branding, emotional…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Measuring Service Quality: A Reexamination and Extension (1992)The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships (1999)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Understanding Customer Experience Throughout the Customer Journey (2016)Consumer perceived value: The development of a multiple item scale (2001)Consumer Trust, Value, and Loyalty in Relational Exchanges (2002)Advances in Consumer Research (2025)A theory of human motivation. 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(2009)Brand Attachment and Brand Attitude Strength: Conceptual and Empirical Differentiation of Two Critical Brand Equity Drivers (2010)Customer Engagement (2011)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)The experience economy: work is theatre & every business a stage (1999)Co‐creating unique value with customers (2004)Consumer engagement in a virtual brand community: An exploratory analysis (2011)Evolving to a New Dominant Logic for Marketing (2003)Service-dominant logic: reactions, reflections and refinements (2006)Managing the co-creation of value (2007)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)Institutions and axioms: an extension and update of service-dominant logic (2015)A theory of objective self awareness (1972)Culture and the Self: Implications for Cognition, Emotion, and Motivation (1991)Social dominance orientation: A personality variable predicting social and political attitudes. (1994)High Self‐Control Predicts Good Adjustment, Less Pathology, Better Grades, and Interpersonal Success (2004)Mind, Self, and Society (2015)The Standard Edition of the Complete Psychological Works of Sigmund Freud (1953)An Information Processing Theory of Consumer Choice (1979)
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References

  • 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence18,274 cited
  • 1996The Behavioral Consequences of Service Quality11,994 cited
  • 2007Service-dominant logic: continuing the evolution7,615 cited
  • 2004Co-creation experiences: The next practice in value creation6,502 cited
  • 1994Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value6,019 cited
  • 1982Hedonic Consumption: Emerging Concepts, Methods and Propositions5,610 cited
  • 1991Why we buy what we buy: A theory of consumption values4,924 cited
  • 1997Customer value: The next source for competitive advantage4,662 cited
  • 1975Public and private self-consciousness: Assessment and theory.3,708 cited
  • 2005The Ties That Bind: Measuring the Strength of Consumers’ Emotional Attachments to Brands2,713 cited
  • 2001Experiential value: conceptualization, measurement and application in the catalog and Internet shopping environment☆11☆This article is based upon the first author’s doctoral dissertation completed while at Georgia Institute of Technology.2,165 cited
  • 2004Measuring perceptions of brand luxury1,555 cited
  • 2004When Good Brands Do Bad1,552 cited
  • 1999Consumer Value: A Framework for Analysis and Research1,527 cited

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1999
A Review and a Conceptual Framework of Prestige-Seeking Consumer Behavior
1,148 cited
  • 2009Value‐based segmentation of luxury consumption behavior1,104 cited
  • Cited by

    • 2017How consumers' need for uniqueness, self-monitoring, and social identity affect their choices when luxury brands visually shout versus whisper207 cited
    • 2019The Effects of Consumers’ Perceived Values on Intention to Purchase Upcycled Products197 cited
    • 2017From connoisseur luxury to mass luxury: Value co-creation and co-destruction in the online environment181 cited
    • 2013Corporate branding, emotional attachment and brand loyalty: the case of luxury fashion branding164 cited
    • 2020Enhancing brand coolness through perceived luxury values: Insight from luxury fashion brands145 cited
    • 2022Technology devalues luxury? Exploring consumer responses to AI-designed luxury products129 cited
    • 2020Role of consumption values in the luxury brand experience: Moderating effects of category and the generation gap119 cited
    • 2022The role of brand experience, brand resonance and brand trust in luxury consumption117 cited
    • 2019Personal value vs. luxury value: What are Chinese luxury consumers shopping for when buying luxury fashion goods?102 cited
    • 2017How does media richness contribute to customer loyalty to mobile instant messaging?100 cited
    • 2015Antecedents and outcomes of brand prominence on willingness to buy luxury brands97 cited
    • 2020RETRACTED: Influence of values, brand consciousness and behavioral intentions in predicting luxury fashion consumption94 cited
    • 2019The new wave of luxury: the meaning and value of luxury to the contemporary consumer93 cited
    • 2022Redefining luxury service with technology implementation: the impact of technology on guest satisfaction and loyalty in a luxury hotel92 cited
    • 2018Understanding first-class passengers' luxury value perceptions in the US airline industry89 cited
    • 2015Measuring the perceived value of malls in a non-Western context: the case of the UAE85 cited