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Consumer Awareness, Ethnocentrism and Loyalty: An Integrative Model
16 references·10 citing·46 second hop
Consumer Awareness, Ethnocentrism and Loyalty: An Integrative Model (2015)Consumer Awareness, Ethnocentrism and Loy…Business Research Methods (2022)Business Research MethodsThe reliability of a two-item scale: Pearson, Cronbach, or Spearman-Brown? (2012)The reliability of a two-item…Business Research Methods (2011)Business Research MethodsStructural Equation Modelling: Guidelines for Determining Model Fit (2008)Structural Equation Modelling…Social Research Methods (2008)Social Research MethodsResearch Methods for Business (2008)Research Methods for BusinessCustomer perceived value, satisfaction, and loyalty: The role of switching costs (2004)Customer perceived value, sat…Service loyalty (2002)Service loyaltyBrand trust in the context of consumer loyalty (2001)Brand trust in the context of…Customer loyalty in the hotel industry: the role of customer satisfaction and image (2000)Customer loyalty in the hotel…Whence Consumer Loyalty? (1999)Whence Consumer Loyalty?Customer Loyalty: Toward an Integrated Conceptual Framework (1994)Customer Loyalty: Toward an I…Consumer Ethnocentrism: Construction and Validation of the CETSCALE (1987)Consumer Ethnocentrism: Const…Social Research Methods (1984)Social Research MethodsA Paradigm for Developing Better Measures of Marketing Constructs (1979)A Paradigm for Developing Bet…Marketing Research (1970)Marketing ResearchThe moderating role of complaint handling on brand hate in the cancel culture (2022)The moderating role of compla…The effect of customer ethnocentrism and customer participation on global brand attitude: The perspective of Chinese customer (2022)The effect of customer ethnoc…Understanding mediators and moderators of the effect of customer satisfaction on loyalty (2021)Understanding mediators and m…Impact of nation brand experience on nation brand loyalty, and positive WOM in a changing environment: the role of nation brand love (2021)Impact of nation brand experi…The effect of perceived service quality, satisfaction and loyalty on perceived job performance: perceptions of university graduates (2020)The effect of perceived servi…Ethnocentrism at the Coffee Shop Industry: A Study of Starbucks in Developing Countries (2020)Ethnocentrism at the Coffee S…Determinants and outcomes of price premium and loyalty: A food case study (2017)Determinants and outcomes of …Country-of-origin and Consumer Ethnocentrism: Effect on Brand Image and Product Evaluation (2017)Country-of-origin and Consume…The associate impact of individual internal experiences and reference groups on buying behavior: A case study of animations, comics, and games consumers (2016)The associate impact of indiv…Measuring Consumer Ethnocentrism: An Assessment of Reliability, Validity and Dimensionality of the CETSCALE in a Developing Market (2016)Measuring Consumer Ethnocentr…Comparative fit indexes in structural models. 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(2004)Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)Coefficient Alpha and the Internal Structure of Tests (1951)The Theory of Buyer Behavior (1971)The Nature and Scope of Marketing (1976)Measuring Service Quality: A Reexamination and Extension (1992)Trust and TAM in Online Shopping: An Integrated Model1 (2003)\nThe use of partial least squares path modeling in international marketing (2009)Statistical Theories of Mental Test Scores (1969)Structural Equations with Latent Variables (1989)Structural Equations with Latent Variables. 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(1999)An examination of the effects of motivation and satisfaction on destination loyalty: a structural model (2003)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)The Measurement of Destination Image: An Empirical Assessment (1993)Assessing Measurement Invariance in Cross‐National Consumer Research (1998)Country as brand, product, and beyond: A place marketing and brand management perspective (2002)Mentoring beginning teachers: What we know and what we don't (2008)Skype interviewing: reflections of two PhD researchers (2013)A Guide to Understanding Social Science Research for Natural Scientists (2014)Value co-creation and purchase intention in social network sites: The role of electronic Word-of-Mouth and trust – A theoretical analysis (2013)Lean and green – a systematic review of the state of the art literature (2015)BUSINESS RESEARCH METHODS (PHƯƠNG PHÁP NGHIÊN CỨU TRONG KINH DOANH) (2023)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)The Field behind the Screen: Using Netnography for Marketing Research in Online Communities (2002)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)Consumer engagement in a virtual brand community: An exploratory analysis (2011)Smart tourism destinations: ecosystems for tourism destination competitiveness (2016)Research Methods in Business Studies (2020)
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References

  • 1979A Paradigm for Developing Better Measures of Marketing Constructs16,553 cited
  • 2022Business Research Methods10,949 cited
  • 2008Structural Equation Modelling: Guidelines for Determining Model Fit8,744 cited
  • 1999Whence Consumer Loyalty?7,319 cited
  • 1994Customer Loyalty: Toward an Integrated Conceptual Framework6,599 cited
  • 1970Marketing Research3,552 cited
  • 1987Consumer Ethnocentrism: Construction and Validation of the CETSCALE2,991 cited
  • 2011Business Research Methods2,940 cited
  • 2008Social Research Methods2,916 cited
  • 2012The reliability of a two-item scale: Pearson, Cronbach, or Spearman-Brown?2,690 cited
  • 2008Research Methods for Business2,376 cited
  • 2004Customer perceived value, satisfaction, and loyalty: The role of switching costs2,039 cited
  • 1984Social Research Methods1,629 cited
  • 2002Service loyalty1,549 cited
  • 2001Brand trust in the context of consumer loyalty1,340 cited
  • 2000Customer loyalty in the hotel industry: the role of customer satisfaction and image1,231 cited

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Cited by

  • 2021Understanding mediators and moderators of the effect of customer satisfaction on loyalty68 cited
  • 2022The moderating role of complaint handling on brand hate in the cancel culture45 cited
  • 2021Impact of nation brand experience on nation brand loyalty, and positive WOM in a changing environment: the role of nation brand love43 cited
  • 2020The effect of perceived service quality, satisfaction and loyalty on perceived job performance: perceptions of university graduates40 cited
  • 2017Determinants and outcomes of price premium and loyalty: A food case study36 cited
  • 2022The effect of customer ethnocentrism and customer participation on global brand attitude: The perspective of Chinese customer32 cited
  • 2020Ethnocentrism at the Coffee Shop Industry: A Study of Starbucks in Developing Countries28 cited
  • 2016Measuring Consumer Ethnocentrism: An Assessment of Reliability, Validity and Dimensionality of the CETSCALE in a Developing Market21 cited
  • 2016The associate impact of individual internal experiences and reference groups on buying behavior: A case study of animations, comics, and games consumers19 cited
  • 2017Country-of-origin and Consumer Ethnocentrism: Effect on Brand Image and Product Evaluation18 cited