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Role Stress, Emotional Exhaustion, and Turnover Intentions: Does Organizational Tenure in Hotels Matter?

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References

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2000The influence of selected antecedents on frontline staff’s perceptions of service recovery performance551 cited

1976Organizational Climate and Job Satisfaction in the Salesforce437 cited

Cited by

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2018Is role stress always harmful? Differentiating role overload and role ambiguity in the challenge-hindrance stressors framework82 cited
2011Effects of culinary employees’ role stress on burnout and turnover intention in hotel industry: moderating effects on employees’ tenure81 cited
2021Burnout or boreout: A meta-analytic review and synthesis of burnout and boreout literature in hospitality and tourism70 cited
2019Is political skill really an antidote in the workplace incivility-emotional exhaustion and outcome relationship in the hotel industry?68 cited
2013Employee Stress and Stressors in Gambling and Hospitality Workplaces64 cited
2018Perceived supervisor support: A study of select-service hotel employees62 cited
2018Workplace design and well-being: aesthetic perceptions of hotel employees60 cited
2021The effect of role ambiguity and role conflict on job performance in the hotel industry: the mediating effect of job satisfaction54 cited
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2016Leadership and Creativity: The Impact of Transformational Leadership on Individual Creativity53 cited
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2011Core self-evaluations, exhaustion, and job outcomes: A study of frontline hotel employees in Iran38 cited