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Multi-objective feature selection by using NSGA-II for customer churn prediction in telecommunications

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References

2005Applying data mining to telecom churn management514 cited
2002Turning telecommunications call details to churn prediction: a data mining approach460 cited
2006Churn prediction in subscription services: An application of support vector machines while comparing two parameter-selection techniques432 cited
2003A novel evolutionary data mining algorithm with applications to churn prediction348 cited
2005Computer assisted customer churn management: State-of-the-art and future trends340 cited

Cited by

2010Preference disaggregation and statistical learning for multicriteria decision support: A review156 cited
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2013Predicting Customer Churn in Mobile Telephony Industry Using Probabilistic Classifiers in Data Mining79 cited
2015An evolutionary multi-objective optimization approach to disaster waste management: A case study of Istanbul, Turkey79 cited
2022A Swish RNN based customer churn prediction for the telecom industry with a novel feature selection strategy71 cited
2017A churn prediction model for prepaid customers in telecom using fuzzy classifiers66 cited
2017Intelligent churn prediction for telecom using GP-AdaBoost learning and PSO undersampling63 cited
2016Evolutionary computing applied to customer relationship management: A survey61 cited

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2011Churn Prediction in MMORPGs Using Player Motivation Theories and an Ensemble Approach58 cited

2022An Intelligent Hybrid Scheme for Customer Churn Prediction Integrating Clustering and Classification Algorithms45 cited

2017On the operational efficiency of different feature types for telco Churn prediction43 cited

2012Applying Data Mining to Insurance Customer Churn Management43 cited

2013Customer Churn Prediction in Telecommunication A Decade Review and Classification40 cited

2011A Neuro-Fuzzy Classifier for Customer Churn Prediction37 cited

2010Churn in Social Networks35 cited

2013A Survey on Churn Prediction Techniques in Communication Sector33 cited