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Relationship equity and switching behavior in the adoption of new telecommunication services
16 references·10 citing·31 second hop
Relationship equity and switching behavior in the adoption of new telecommunication services (2005)Relationship equity and switching behavio…Exchange and Power in Social Life (2017)Exchange and Power in Social …An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)An Examination of the Nature …The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…Developmental Processes of Cooperative Interorganizational Relationships (1994)Developmental Processes of Co…Determinants of Long-Term Orientation in Buyer-Seller Relationships (1994)Determinants of Long-Term Ori…Relationships between Providers and Users of Market Research: The Dynamics of Trust within and between Organizations (1992)Relationships between Provide…The measurement and antecedents of affective, continuance and normative commitment to the organization (1990)The measurement and anteceden…Relationship Quality in Services Selling: An Interpersonal Influence Perspective (1990)Relationship Quality in Servi…A review and meta-analysis of the antecedents, correlates, and consequences of organizational commitment. (1990)A review and meta-analysis of…Dimensions of Consumer Expertise (1987)Dimensions of Consumer Expert…Developing Buyer-Seller Relationships (1987)Developing Buyer-Seller Relat…The Evolution of Cooperation. (1984)The Evolution of Cooperation.The Evolution of Cooperation (1981)The Evolution of CooperationMarkets and Hierarchies (1975)Markets and HierarchiesExchange and Power in Social Life. (1965)Exchange and Power in Social …The Social Psychology of Groups (1959)The Social Psychology of Grou…Developing a Sustainable Omnichannel Strategic Framework toward Circular Revolution: An Integrated Approach (2022)Developing a Sustainable Omni…Beyond Brand Hate: Are You Willing to Forgive a Negative Experience with Your Smartphone Mobile Communications’ Brand? (2022)Beyond Brand Hate: Are You Wi…The effect of equity on value co-creation in business relationships (2021)The effect of equity on value…Is satisfaction a necessary and sufficient condition to avoid switching? The moderating role of service type (2019)Is satisfaction a necessary a…Conceptually confused, but on a field level? A method for conceptual analysis and its application (2018)Conceptually confused, but on…Toward a conceptualization of supplier-switching processes in business relationships (2016)Toward a conceptualization of…Brand switching of high-technology capital products: how product features dictate the switching decision (2014)Brand switching of high-techn…A study on the antecedents and consequences of satisfaction and dissatisfaction in web portal usage (2014)A study on the antecedents an…The influence of product features on brand switching: the case of magnetic resonance imaging equipment (2013)The influence of product feat…A model of brand switching by lead users of high-tech capital equipment (2011)A model of brand switching by…Markets and Hierarchies: Analysis and Antitrust Implications. 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References

  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
  • 1981The Evolution of Cooperation20,055 cited
  • 2017Exchange and Power in Social Life15,909 cited
  • 1965Exchange and Power in Social Life.13,624 cited
  • 1990The measurement and antecedents of affective, continuance and normative commitment to the organization11,669 cited
  • 1987Developing Buyer-Seller Relationships9,139 cited
  • 1975Markets and Hierarchies6,842 cited
  • 1997An Examination of the Nature of Trust in Buyer-Seller Relationships6,819 cited
  • 1994Determinants of Long-Term Orientation in Buyer-Seller Relationships6,726 cited
  • 1990A review and meta-analysis of the antecedents, correlates, and consequences of organizational commitment.6,114 cited
  • 1959The Social Psychology of Groups5,898 cited
  • 1994Developmental Processes of Cooperative Interorganizational Relationships4,917 cited
  • 1990Relationship Quality in Services Selling: An Interpersonal Influence Perspective4,760 cited
  • 1987Dimensions of Consumer Expertise4,373 cited
  • 1984The Evolution of Cooperation.3,890 cited
  • 1992

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Relationships between Providers and Users of Market Research: The Dynamics of Trust within and between Organizations
3,813 cited

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  • 2019Is satisfaction a necessary and sufficient condition to avoid switching? The moderating role of service type43 cited
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  • 2021The effect of equity on value co-creation in business relationships26 cited
  • 2022Beyond Brand Hate: Are You Willing to Forgive a Negative Experience with Your Smartphone Mobile Communications’ Brand?25 cited
  • 2016Toward a conceptualization of supplier-switching processes in business relationships21 cited
  • 2014Brand switching of high-technology capital products: how product features dictate the switching decision20 cited
  • 2022Developing a Sustainable Omnichannel Strategic Framework toward Circular Revolution: An Integrated Approach19 cited
  • 2013The influence of product features on brand switching: the case of magnetic resonance imaging equipment17 cited
  • 2011A model of brand switching by lead users of high-tech capital equipment15 cited
  • 2014A study on the antecedents and consequences of satisfaction and dissatisfaction in web portal usage14 cited