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An overview of the service industries' future (priorities: linking past and future)

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References

2009Emergence of innovations in services471 cited
2009Patterns of innovation in knowledge-intensive business services201 cited
2009E-service quality and Web 2.0: expanding quality models to include customer participation and inter-customer support125 cited
2009Innovation in the experience economy: a taxonomy of innovation organisations122 cited
2009The influence of innovation orientation on the internationalisation of SMEs in the service sector118 cited
2010Network analysis and wine routes: the case of the Bairrada Wine Route103 cited
2010Relationships between process quality, outcome quality, satisfaction, and behavioural intentions for online travel agencies – evidence from Taiwan101 cited
2009Diversity of innovation patterns in services94 cited

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2023Market orientation, technological opportunity, and new product innovation performance54 cited
2022Inter-organizational social capital of firms in developing economies and industry 4.0 readiness: the role of innovative capability and absorptive capacity46 cited
2017Deep Learning-Based Corporate Performance Prediction Model Considering Technical Capability45 cited

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2019Determinants of perceived information need for emerging ICT adoption33 cited

2019The Roles of Power Distance Orientation and Perceived Insider Status in the Subordinates’ Moqi with Supervisors and Sustainable Knowledge-Sharing32 cited

2013Measuring innovation in services: the role of surveys23 cited

2015Innovative governance from public policy unities17 cited

2021Factors stimulating value micro-businesses attribute to digital marketing technology (DMT) adoption16 cited

2012The impact of online customer satisfaction on the yahoo auction in Taiwan15 cited