Citation map · Study

SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Repeat Attendance as a Function of Involvement, Loyalty, and the Sportscape Across Three Football Contexts

16 references·16 citing·39 second hopsampled

FromToDepth

this work references cited by second hop· second hop is a sample of the most-cited connections

References

1985A Conceptual Model of Service Quality and Its Implications for Future Research21,635 cited
1996The Behavioral Consequences of Service Quality11,994 cited
1992Measuring Service Quality: A Reexamination and Extension10,646 cited
1992Servicescapes: The Impact of Physical Surroundings on Customers and Employees7,267 cited
1984A Service Quality Model and its Marketing Implications6,560 cited
2000Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments6,398 cited
1995How Consumers Consume: A Typology of Consumption Practices1,701 cited
1991Perceived Control and the Effects of Crowding and Consumer Choice on the Service Experience1,229 cited
1986Consumer Search: An Extended Framework1,025 cited
1954They saw a game; a case study.882 cited
1998A model of consumer perceptions and store loyalty intentions for a supermarket retailer880 cited
1988SERVICE QUALITY: THE SIX CRITERIA OF GOOD PERCEIVED SERVICE QUALITY852 cited
2000An examination of the relationship between service quality, customer satisfaction, and store loyalty833 cited
1991Two Approaches to Service Quality Dimensions709 cited
1995

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

A comparative analysis of four scales of consumer involvement

646 cited

2000Customer Satisfaction Cues To Support Market Segmentation and Explain Switching Behavior629 cited

Cited by

2002Assessing the Influence of the Physical Sports Facility on Customer Satisfaction within the Context of the Service Experience286 cited
2016Revisiting the host city: An empirical examination of sport involvement, place attachment, event satisfaction and spectator intentions at the London Olympics277 cited
2010Sport involvement: A conceptual and empirical analysis275 cited
2003Sport Consumer Typologies: A Critical Review208 cited
2008Fandom affiliation and tribal behaviour: a sports marketing application188 cited
2017Introducing a Sport Experience Design (SX) framework for sport consumer behaviour research170 cited
2003Understanding Consumer Support: Extending the Sport Interest Inventory (SII) to Examine Individual Differences among Women's Professional Sport Consumers169 cited
2007Consumer Satisfaction with an Action Sports Event166 cited
2007The Travelling Fan: Understanding the Mechanisms of Sport Fan Consumption in a Sport Tourism Setting149 cited
2013Brand Architecture, Drivers of Consumer Involvement, and Brand Loyalty With Professional Sport Leagues and Teams133 cited
2010The Intention-to-Repurchase Paradox: A Case of the Health and Fitness Industry131 cited
2004The Fan Attitude Network (FAN) Model: Exploring Attitude Formation and Change among Sport Consumers128 cited
2008Can service quality predict spectators' behavioral intentions in professional soccer?115 cited
2012The influence of involvement, following sport and fan identification on fan loyalty: an Australian perspective110 cited
2009Moderating role of team identification on the relationship between service quality and repurchase intentions among spectators of professional sports106 cited
2006Investigating Customer Satisfaction in a Health Club Context by an Application of the Tetraclasse Model106 cited