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Modeling consumer-based brand equity for multinational hotel brands – When hosts become guests
16 references·16 citing·44 second hopsampled
Modeling consumer-based brand equity for multinational hotel brands – When hosts become guests (2014)Modeling consumer-based brand equity for …Brands and Branding: Research Findings and Future Priorities (2006)Brands and Branding: Research…The new strategic brand management: creating and sustaining brand equity long term (2005)The new strategic brand manag…Destination Branding: Insights and Practices from Destination Management Organizations (2005)Destination Branding: Insight…Consumer‐based brand equity: improving the measurement – empirical evidence (2005)Consumer‐based brand equity: …Cooperative branding for rural destinations (2002)Cooperative branding for rura…Developing and validating a multidimensional consumer-based brand equity scale (2001)Developing and validating a m…Brand Equity, Brand Preference, and Purchase Intent (1995)Brand Equity, Brand Preferenc…SERVPERF versus SERVQUAL: Reconciling Performance-Based and Perceptions-Minus-Expectations Measurement of Service Quality (1994)SERVPERF versus SERVQUAL: Rec…Image Formation Process (1994)Image Formation ProcessConceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Conceptualizing, Measuring, a…Progress on a cognitive-motivational-relational theory of emotion. (1991)Progress on a cognitive-motiv…Managing Brand Equity (1991)Managing Brand EquityEffects of Brand Awareness on Choice for a Common, Repeat-Purchase Product (1990)Effects of Brand Awareness on…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …A Conceptual Model of Service Quality and Its Implications for Future Research (1985)A Conceptual Model of Service…Feeling and thinking: Preferences need no inferences. (1980)Feeling and thinking: Prefere…Building trust in sustainable brands: Revisiting perceived value, satisfaction, customer service, and brand image (2025)Building trust in sustainable…Enhancing brand equity through multidimensional brand authenticity in the fashion retailing (2024)Enhancing brand equity throug…The relationship between brand experience and consumer-based brand equity in grocerants (2021)The relationship between bran…The mediating role of brand trust in the relationship between brand personality and brand loyalty (2021)The mediating role of brand t…Building brand equity through communication consistency in luxury hotels: an impact-asymmetry analysis (2020)Building brand equity through…Assessing the moderating roles of brand equity, intellectual capital and social capital in Chinese luxury hotels (2020)Assessing the moderating role…Understanding brand equity in hotel firms. What is the role of brand loyalty and satisfaction? (2019)Understanding brand equity in…How CSR influences customer behavioural loyalty in the Chinese hotel industry (2019)How CSR influences customer b…Explorations of employee-based brand equity in the banking industry from a perceived-leadership perspective (2019)Explorations of employee-base…CSR, Trust, Brand Loyalty and Brand Equity: Empirical Evidences from Sportswear Industry in the NCR Region of India (2019)CSR, Trust, Brand Loyalty and…Aligning employees’ attitudes and behavior with hospitality brands: The role of employee brand internalization (2019)Aligning employees’ attitudes…Trust as mediator of corporate social responsibility, image and loyalty in the hotel sector (2018)Trust as mediator of corporat…THE IMPACT OF CUSTOMER SATISFACTION, CUSTOMER EXPERIENCE AND CUSTOMER LOYALTY ON BRAND POWER: EMPIRICAL EVIDENCE FROM HOTEL INDUSTRY (2018)THE IMPACT OF CUSTOMER SATISF…Enhancing customer-based brand equity through CSR in the hospitality sector (2017)Enhancing customer-based bran…Exploring relationships between customer-based brand equity and its drivers and consequences in the hotel context. An impact-asymmetry assessment (2016)Exploring relationships betwe…Does conspicuous decoration style influence customer's intention to purchase? The moderating effect of CSR practices (2015)Does conspicuous decoration s…Advertising as Information (1974)Breaking Free from Product Marketing (1977)Strategic Management and Marketing in the Service Sector (1984)The Behavioral Consequences of Service Quality (1996)The Repertoire of Nonverbal Behavior: Categories, Origins, Usage, and Coding (1969)Subjective Well-Being (1984)The Elaboration Likelihood Model of Persuasion (1986)Prospect theory: An analysis of decision under risk (1988)SWOT ANALYSIS: A THEORETICAL REVIEW (2017)Взаимосвязь статуса занятости и пола с уровнем психологического благополучия (2026)Dimensions of Brand Personality (1997)Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)Customer Experience Creation: Determinants, Dynamics and Management Strategies (2009)Managing Brands in the Social Media Environment (2013)Social media marketing efforts of luxury brands: Influence on brand equity and consumer behavior (2016)Construct validity in psychological tests. (1955)Review of Psychometric theory (2nd ed.). (1979)Significance tests and goodness of fit in the analysis of covariance structures. (1980)The Commitment-Trust Theory of Relationship Marketing (1994)PLS-SEM: Indeed a Silver Bullet (2011)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty? (2009)The Drivers of Green Brand Equity: Green Brand Image, Green Satisfaction, and Green Trust (2009)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Understanding Attitudes and Predicting Social Behavior (1980)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Customer Satisfaction, Market Share, and Profitability: Findings From Sweden (1994)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Quality, satisfaction and behavioral intentions (2000)Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge (2002)The Effect of On-Line Consumer Reviews on Consumer Purchasing Intention: The Moderating Role of Involvement (2007)Destination image (2002)A model of destination branding: Integrating the concepts of the branding and destination image (2010)Antecedents of Tourists’ Loyalty to Mauritius (2011)Customer Evaluations of Service Complaint Experiences: Implications for Relationship Marketing (1998)An Examination of Selected Marketing Mix Elements and Brand Equity (2000)Emotional regulation in the workplace: A new way to conceptualize emotional labor. (2000)Healthy and Unhealthy Emotion Regulation: Personality Processes, Individual Differences, and Life Span Development (2004)The Prosocial Classroom: Teacher Social and Emotional Competence in Relation to Student and Classroom Outcomes (2008)
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References

  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 1985A Conceptual Model of Service Quality and Its Implications for Future Research21,635 cited
  • 1993Conceptualizing, Measuring, and Managing Customer-Based Brand Equity14,745 cited
  • 1980Feeling and thinking: Preferences need no inferences.8,070 cited
  • 1991Managing Brand Equity3,818 cited
  • 1991Progress on a cognitive-motivational-relational theory of emotion.3,266 cited
  • 1994SERVPERF versus SERVQUAL: Reconciling Performance-Based and Perceptions-Minus-Expectations Measurement of Service Quality3,139 cited
  • 2001Developing and validating a multidimensional consumer-based brand equity scale2,991 cited
  • 2006Brands and Branding: Research Findings and Future Priorities2,326 cited
  • 1994Image Formation Process2,267 cited
  • 2005The new strategic brand management: creating and sustaining brand equity long term1,609 cited
  • 1995Brand Equity, Brand Preference, and Purchase Intent1,346 cited
  • 2002Cooperative branding for rural destinations1,049 cited
  • 2005Consumer‐based brand equity: improving the measurement – empirical evidence1,034 cited
  • 2005Destination Branding: Insights and Practices from Destination Management Organizations

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974 cited
  • 1990Effects of Brand Awareness on Choice for a Common, Repeat-Purchase Product962 cited
  • Cited by

    • 2018Trust as mediator of corporate social responsibility, image and loyalty in the hotel sector145 cited
    • 2019How CSR influences customer behavioural loyalty in the Chinese hotel industry133 cited
    • 2018THE IMPACT OF CUSTOMER SATISFACTION, CUSTOMER EXPERIENCE AND CUSTOMER LOYALTY ON BRAND POWER: EMPIRICAL EVIDENCE FROM HOTEL INDUSTRY126 cited
    • 2017Enhancing customer-based brand equity through CSR in the hospitality sector93 cited
    • 2020Assessing the moderating roles of brand equity, intellectual capital and social capital in Chinese luxury hotels85 cited
    • 2021The mediating role of brand trust in the relationship between brand personality and brand loyalty80 cited
    • 2015Does conspicuous decoration style influence customer's intention to purchase? The moderating effect of CSR practices70 cited
    • 2021The relationship between brand experience and consumer-based brand equity in grocerants67 cited
    • 2019Aligning employees’ attitudes and behavior with hospitality brands: The role of employee brand internalization64 cited
    • 2019CSR, Trust, Brand Loyalty and Brand Equity: Empirical Evidences from Sportswear Industry in the NCR Region of India54 cited
    • 2025Building trust in sustainable brands: Revisiting perceived value, satisfaction, customer service, and brand image54 cited
    • 2024Enhancing brand equity through multidimensional brand authenticity in the fashion retailing52 cited
    • 2016Exploring relationships between customer-based brand equity and its drivers and consequences in the hotel context. An impact-asymmetry assessment43 cited
    • 2020Building brand equity through communication consistency in luxury hotels: an impact-asymmetry analysis42 cited
    • 2019Understanding brand equity in hotel firms. What is the role of brand loyalty and satisfaction?41 cited
    • 2019Explorations of employee-based brand equity in the banking industry from a perceived-leadership perspective35 cited