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WHEN CASHIERS MEET CUSTOMERS: AN ANALYSIS OF THE ROLE OF SUPERMARKET CASHIERS.

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Cited by

2001Crafting a Job: Revisioning Employees as Active Crafters of Their Work

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1992The Politics of Emotion: A Feminist Reading of Bounded Rationality681 cited

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2010Willing and able to fake emotions: A closer examination of the link between emotional dissonance and employee well-being.350 cited

2001Determinants and consequences of employee displayed positive emotions348 cited

1993ALIENATING AND LIBERATING EMOTIONS AT WORK330 cited