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An empirical study of luxury brand marketing effectiveness and its impact on consumer engagement on Facebook
16 references·9 citing·44 second hopsampled
An empirical study of luxury brand marketing effectiveness and its impact on consumer engagement on Facebook (2014)An empirical study of luxury brand market…Online engagement factors on Facebook brand pages (2013)Online engagement factors on …Do social media marketing activities enhance customer equity? An empirical study of luxury fashion brand (2011)Do social media marketing act…Consumer engagement in a virtual brand community: An exploratory analysis (2011)Consumer engagement in a virt…Impacts of Luxury Fashion Brand’s Social Media Marketing on Customer Relationship and Purchase Intention (2010)Impacts of Luxury Fashion Bra…Demystifying customer brand engagement: Exploring the loyalty nexus (2010)Demystifying customer brand e…The anatomy of the luxury fashion brand (2009)The anatomy of the luxury fas…Engagement, telepresence and interactivity in online consumer experience: Reconciling scholastic and managerial perspectives (2009)Engagement, telepresence and …Word-of-Mouth Research: Principles and Applications (2007)Word-of-Mouth Research: Princ…The Social Influence of Brand Community: Evidence from European Car Clubs (2005)The Social Influence of Brand…The ‘real thing’: Branding authenticity in the luxury wine trade (2005)The ‘real thing’: Branding au…Measuring perceptions of brand luxury (2004)Measuring perceptions of bran…The Marketing of Luxury Goods: An exploratory study – three conceptual dimensions (2003)The Marketing of Luxury Goods…The Market for Luxury Goods: Income versus Culture (1993)The Market for Luxury Goods: …A Content Analysis of Environmental Advertising Claims: A Matrix Method Approach (1993)A Content Analysis of Environ…Foreign Counterfeiting of Status Goods (1988)Foreign Counterfeiting of Sta…Content Analysis in Consumer Research (1977)Content Analysis in Consumer …Antecedents and Mediators for Building and Integrated Research Framework towards Successful Brand Revitalisation (2022)Antecedents and Mediators for…An Empirical Study of Brand Marketing Using TOPSIS MCDM Method (2022)An Empirical Study of Brand M…A study of antecedents and outcomes of social media WOM towards luxury brand purchase intention (2020)A study of antecedents and ou…Examining the impact of luxury brand's social media marketing on customer engagement: Using big data analytics and natural language processing (2019)Examining the impact of luxur…Exploring Social Media Engagement Behaviors in the Context of Luxury Brands (2018)Exploring Social Media Engage…Chatbot e-service and customer satisfaction regarding luxury brands (2018)Chatbot e-service and custome…YouTube vloggers' influence on consumer luxury brand perceptions and intentions (2016)YouTube vloggers' influence o…Disentangling the drivers of brand benefits: Evidence from social media marketing of two cosmetics companies (2016)Disentangling the drivers of …Offensive advertising in the fashion industry: Sexual objectification and ethical judgments of consumers (2015)Offensive advertising in the …Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Commitment-Trust Theory of Relationship Marketing (1994)Customer Engagement (2011)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)The Discovery of Grounded Theory; Strategies for Qualitative Research (1968)THE DISCOVERY OF GROUNDED THEORY: STRATEGIES FOR QUALITATIVE RESEARCH. 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New York: Holt, Rinehart and Winston, 1973. 741 + xx pp. $13.95 (1974)The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)The Service Encounter: Diagnosing Favorable and Unfavorable Incidents (1990)From a literature review to a conceptual framework for sustainable supply chain management (2008)Handbook of Social Psychology (2013)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Managing Brand Equity (1991)Strategic Brand Management: Building, Measuring, and Managing Brand Equity (1997)Social media marketing efforts of luxury brands: Influence on brand equity and consumer behavior (2016)Social media in marketing: A review and analysis of the existing literature (2017)Authenticity under threat: When social media influencers need to go beyond self-presentation (2018)The Measurement of Meaning (1957)Scale Development : Theory and Applications (1991)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Value‐based segmentation of luxury consumption behavior (2009)Evolving to a New Dominant Logic for Marketing (2003)Understanding Customer Experience Throughout the Customer Journey (2016)Measuring the Involvement Construct (1985)Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations (1996)Measuring the Customer Experience in Online Environments: A Structural Modeling Approach (2000)A Theory of Social Comparison Processes (1954)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Celebrity vs. Influencer endorsements in advertising: the role of identification, credibility, and Product-Endorser fit (2019)Instagram and YouTube bloggers promote it, why should I buy? How credibility and parasocial interaction influence purchase intentions (2019)Building Brand Community (2002)Who interacts on the Web?: The intersection of users’ personality and social media use (2009)I, Chatbot: Modeling the determinants of users’ satisfaction and continuance intention of AI-powered service agents (2020)What makes an AI device human-like? The role of interaction quality, empathy and perceived psychological anthropomorphic characteristics in the acceptance of artificial intelligence in the service industry (2021)Personalization in personalized marketing: Trends and ways forward (2022)
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References

  • 2011Consumer engagement in a virtual brand community: An exploratory analysis3,416 cited
  • 2011Do social media marketing activities enhance customer equity? An empirical study of luxury fashion brand2,755 cited
  • 2005The Social Influence of Brand Community: Evidence from European Car Clubs2,414 cited
  • 1977Content Analysis in Consumer Research2,310 cited
  • 2004Measuring perceptions of brand luxury1,575 cited
  • 2010Demystifying customer brand engagement: Exploring the loyalty nexus1,476 cited
  • 2009Engagement, telepresence and interactivity in online consumer experience: Reconciling scholastic and managerial perspectives1,338 cited
  • 2013Online engagement factors on Facebook brand pages806 cited
  • 2010Impacts of Luxury Fashion Brand’s Social Media Marketing on Customer Relationship and Purchase Intention768 cited
  • 1988Foreign Counterfeiting of Status Goods652 cited
  • 2005The ‘real thing’: Branding authenticity in the luxury wine trade642 cited
  • 1993The Market for Luxury Goods: Income versus Culture620 cited
  • 1993A Content Analysis of Environmental Advertising Claims: A Matrix Method Approach602 cited
  • 2009The anatomy of the luxury fashion brand577 cited
  • 2007Word-of-Mouth Research: Principles and Applications

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547 cited
  • 2003The Marketing of Luxury Goods: An exploratory study – three conceptual dimensions534 cited
  • Cited by

    • 2016YouTube vloggers' influence on consumer luxury brand perceptions and intentions1,107 cited
    • 2018Chatbot e-service and customer satisfaction regarding luxury brands1,105 cited
    • 2019Examining the impact of luxury brand's social media marketing on customer engagement: Using big data analytics and natural language processing600 cited
    • 2018Exploring Social Media Engagement Behaviors in the Context of Luxury Brands349 cited
    • 2020A study of antecedents and outcomes of social media WOM towards luxury brand purchase intention339 cited
    • 2022An Empirical Study of Brand Marketing Using TOPSIS MCDM Method25 cited
    • 2015Offensive advertising in the fashion industry: Sexual objectification and ethical judgments of consumers11 cited
    • 2022Antecedents and Mediators for Building and Integrated Research Framework towards Successful Brand Revitalisation5 cited
    • 2016Disentangling the drivers of brand benefits: Evidence from social media marketing of two cosmetics companies5 cited