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The performance impact of business process standardization: HR case study insights
16 references·3 citing·33 second hop
The performance impact of business process standardization: HR case study insights (2010)The performance impact of business proces…The New Industrial Engineering: Information Technology and Business Process Redesign (2011)The New Industrial Engineerin…Building theories from case study research (2009)Building theories from case s…The impact of process standardization on business process outsourcing success (2008)The impact of process standar…Where To Go From Here? Thoughts on Future Directions for Research on Individual‐Level Technology Adoption with a Focus on Decision Making* (2006)Where To Go From Here? Though…The coming commoditization of processes. (2005)The coming commoditization of…The Race for Talent: Retaining and Engaging Workers in the 21st Century (2004)The Race for Talent: Retainin…Key Issues for IT Executives (2004)Key Issues for IT ExecutivesCreating a Strategic it Architecture Competency: Learning in Stages (2003)Creating a Strategic it Archi…The effects of information system infrastructure and process improvements on supply‐chain time performance (2000)The effects of information sy…Human Resource Management and Firm Performance: Testing a Contingency Model of Executive Controls (1995)Human Resource Management and…A Scientific Methodology for MIS Case Studies (1989)A Scientific Methodology for …Standardization, Compatibility, and Innovation (1985)Standardization, Compatibilit…Network externalities, competition, and compatibility (1985)Network externalities, compet…Clio and the economics of QWERTY (1985)Clio and the economics of QWE…Case Study Research: Design and Methods (1984)Case Study Research: Design a…The Relationship Between Organizational Structure and Organizational Control (1977)The Relationship Between Orga…Methodologies for process harmonization in the post-merger integration phase (2018)Methodologies for process har…Can continuous improvement lead to satisfied customers? Evidence from the services industry (2018)Can continuous improvement le…Measures of process harmonization (2015)Measures of process harmoniza…Experimental and Quasi-Experimental Designs for Research (1963)The Reflective Practitioner: How Professionals Think in Action (1985)Electronic Mail as the Medium of Managerial Choice (1994)Successfully completing case study research: combining rigour, relevance and pragmatism (1998)Action design research (2011)Motivation reconsidered: The concept of competence. (1963)The New Economics: For Industry, Government, Education (1996)Employee Retention: Organisational and Personal Perspectives (2009)Employee engagement: an examination of antecedent and outcome variables (2011)The Relationship Between Line Manager Behavior, Perceived HRM Practices, and Individual Performance: Examining the Mediating Role of Engagement (2013)A THEORY OF HUMAN MOTIVATION (2017)Architectural Innovation: The Reconfiguration of Existing Product Technologies and the Failure of Established Firms (1990)Absorptive Capacity: A Review, Reconceptualization, and Extension (2002)Firm resources and sustained competitive advantage (2004)Mixed Methods Research: A Research Paradigm Whose Time Has Come (2004)Qualitative research: Methods in the social sciences (2006)Document Analysis as a Qualitative Research Method (2009)Competing Technologies, Increasing Returns, and Lock-In by Historical Events (1989)A Simple Model of Herd Behavior (1992)Dynamic capabilities and strategic management (1997)Supply Chain Management: Implementation Issues and Research Opportunities (1998)An exploration towards a production theory and its application to construction (2000)Computing Productivity: Firm-Level Evidence (2003)A research manifesto for services science (2006)Business Model Design: An Activity System Perspective (2009)Service Innovation: A Service-Dominant Logic Perspective1 (2015)Increasing Returns and Path Dependence in the Economy (1994)Substitutes for leadership: Their meaning and measurement (1978)Reconceptualizing the Determinants of Risk Behavior (1992)HUMAN RESOURCE MANAGEMENT, MANUFACTURING STRATEGY, AND FIRM PERFORMANCE. (1996)Theory Building From Cases: Opportunities And Challenges (2007)The qualitative research interview (2011)Positioning and Presenting Design Science Research for Maximum Impact1 (2013)
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References

  • 1984Case Study Research: Design and Methods81,948 cited
  • 2009Building theories from case study research11,299 cited
  • 1985Network externalities, competition, and compatibility6,093 cited
  • 1985Clio and the economics of QWERTY6,056 cited
  • 2011The New Industrial Engineering: Information Technology and Business Process Redesign3,035 cited
  • 1985Standardization, Compatibility, and Innovation2,601 cited
  • 1989A Scientific Methodology for MIS Case Studies1,316 cited
  • 1977The Relationship Between Organizational Structure and Organizational Control1,125 cited
  • 2004The Race for Talent: Retaining and Engaging Workers in the 21st Century575 cited
  • 2005The coming commoditization of processes.424 cited
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  • 1995Human Resource Management and Firm Performance: Testing a Contingency Model of Executive Controls245 cited
  • 2008The impact of process standardization on business process outsourcing success

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184 cited
  • 2000The effects of information system infrastructure and process improvements on supply‐chain time performance142 cited
  • Cited by

    • 2018Can continuous improvement lead to satisfied customers? Evidence from the services industry25 cited
    • 2018Methodologies for process harmonization in the post-merger integration phase23 cited
    • 2015Measures of process harmonization19 cited