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An analytical model for building brand equity in hospitality firms
16 references·3 citing·35 second hop
An analytical model for building brand equity in hospitality firms (2011)An analytical model for building brand eq…Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Developing and validating a multidimensional consumer-based brand equity scale (2001)Developing and validating a m…Switching barriers and repurchase intentions in services (2000)Switching barriers and repurc…Strategic Brand Management: Building, Measuring, and Managing Brand Equity. (2000)Strategic Brand Management: B…Cultivating Service Brand Equity (2000)Cultivating Service Brand Equ…Brand Equity as a Signaling Phenomenon (1998)Brand Equity as a Signaling P…Strategic Brand Management: Building, Measuring, and Managing Brand Equity (1997)Strategic Brand Management: B…Relationship Marketing of Services--Growing Interest, Emerging Perspectives (1995)Relationship Marketing of Ser…Building Strong Brands (1995)Building Strong BrandsBrand Equity, Brand Preference, and Purchase Intent (1995)Brand Equity, Brand Preferenc…The Measurement and Determinants of Brand Equity: A Financial Approach (1993)The Measurement and Determina…Managing Brand Equity: Capitalizing on the Value of a Brand Name (1992)Managing Brand Equity: Capita…Managing brand equity : capitalizing on the value of a brand name. (1991)Managing brand equity : capit…The House of Quality (1988)The House of QualitySERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…Architecture of Cognition (1983)Architecture of CognitionFactors Influencing Brand Loyalty in Durable Goods Market (2018)Factors Influencing Brand Loy…Bridging the gap between missing and inconsistent values in eliciting preference from pairwise comparison matrices (2015)Bridging the gap between miss…An Empirical Study of Customer-Based Brand Equity Model for China Economy Hotels (2013)An Empirical Study of Custome…Strategic Management and Marketing in the Service Sector (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Measuring Service Quality: A Reexamination and Extension (1992)The Behavioral Consequences of Service Quality (1996)An Evolutionary Theory of Economic Change. (1983)The Theory of the Growth of the Firm (1995)Service-dominant logic: continuing the evolution (2007)Institutions and axioms: an extension and update of service-dominant logic (2015)Understanding Customer Experience Throughout the Customer Journey (2016)Relationship Quality in Services Selling: An Interpersonal Influence Perspective (1990)Zero defections: quality comes to services. (1990)The Commitment-Trust Theory of Relationship Marketing (1994)Relational Benefits in Services Industries: The Customer's Perspective (1998)Understanding Relationship Marketing Outcomes (2002)Do social media marketing activities enhance customer equity? An empirical study of luxury fashion brand (2011)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)The Drivers of Green Brand Equity: Green Brand Image, Green Satisfaction, and Green Trust (2009)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)The Company and the Product: Corporate Associations and Consumer Product Responses (1997)Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty? (2009)An Examination of Selected Marketing Mix Elements and Brand Equity (2000)Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies (2003)Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)The Effect of Corporate Social Responsibility on Customer Donations to Corporate-Supported Nonprofits (2004)Brands and Branding: Research Findings and Future Priorities (2006)Influencer Marketing: How Message Value and Credibility Affect Consumer Trust of Branded Content on Social Media (2018)Market-Based Assets and Shareholder Value: A Framework for Analysis (1998)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Partial Least Squares Structural Equation Modeling (2017)A Focus Theory of Normative Conduct: A Theoretical Refinement and Reevaluation of the Role of Norms in Human Behavior (1991)Teachers' Beliefs and Educational Research: Cleaning up a Messy Construct (1992)The magical number 4 in short-term memory: A reconsideration of mental storage capacity (2001)Communication and Control Processes in the Delivery of Service Quality (1988)
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References

  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 1983Architecture of Cognition5,041 cited
  • 1997Strategic Brand Management: Building, Measuring, and Managing Brand Equity4,788 cited
  • 1995Building Strong Brands4,432 cited
  • 1991Managing brand equity : capitalizing on the value of a brand name.3,547 cited
  • 2000Strategic Brand Management: Building, Measuring, and Managing Brand Equity.3,261 cited
  • 1995Relationship Marketing of Services--Growing Interest, Emerging Perspectives3,167 cited
  • 2001Developing and validating a multidimensional consumer-based brand equity scale2,991 cited
  • 1992Managing Brand Equity: Capitalizing on the Value of a Brand Name2,449 cited
  • 1988The House of Quality2,266 cited
  • 1998Brand Equity as a Signaling Phenomenon1,968 cited
  • 2000Cultivating Service Brand Equity1,733 cited
  • 2000Switching barriers and repurchase intentions in services1,570 cited
  • 1993The Measurement and Determinants of Brand Equity: A Financial Approach1,502 cited

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1995
Brand Equity, Brand Preference, and Purchase Intent
1,346 cited

Cited by

  • 2015Bridging the gap between missing and inconsistent values in eliciting preference from pairwise comparison matrices46 cited
  • 2018Factors Influencing Brand Loyalty in Durable Goods Market17 cited
  • 2013An Empirical Study of Customer-Based Brand Equity Model for China Economy Hotels15 cited