References

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• 1989User Acceptance of Computer Technology: A Comparison of Two Theoretical Models25,696 cited
• 1985A Conceptual Model of Service Quality and Its Implications for Future Research21,635 cited
• 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
• 1994Alternative scales for measuring service quality: A comparative assessment based on psychometric and diagnostic criteria1,492 cited
• 1994Computer-Mediated Collaborative Learning: An Empirical Evaluation1,148 cited
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• 2000Virtual Classroom Characteristics and Student Satisfaction with Internet-Based MBA Courses742 cited
• 1999No Significant Difference Phenomenon.698 cited
• 1990Online education: perspectives on a new environment683 cited
• 1997Virtual Teams versus Face‐to‐Face Teams: An Exploratory Study of a Web‐based Conference System*662 cited
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• 1997Asynchronous learning networks as a virtual classroom617 cited