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Customers' perceptions of floating restaurants in Egypt
16 references·2 citing·34 second hop
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References

  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence18,274 cited
  • 1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions14,475 cited
  • 1992Measuring Service Quality: A Reexamination and Extension10,646 cited
  • 1992Servicescapes: The Impact of Physical Surroundings on Customers and Employees7,267 cited
  • 2000Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments6,398 cited
  • 2010Satisfaction: a behavioral perspective on the consumer6,042 cited
  • 1993The Antecedents and Consequences of Customer Satisfaction for Firms4,607 cited
  • 1974Atmospherics as a Marketing Tool2,541 cited
  • 1988Models of Consumer Satisfaction Formation: An Extension2,237 cited
  • 2000Atmospheric Effects on Shopping Behavior1,921 cited
  • 2003Customer repurchase intention1,602 cited
  • 1999Service quality, customer satisfaction, and customer value: A holistic perspective1,086 cited
  • 2006Measuring Service Quality in E-Retailing1,056 cited
  • 1997Reflections on gaining competitive advantage through customer value

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941 cited
  • 2007Does Food Quality Really Matter in Restaurants? Its Impact On Customer Satisfaction and Behavioral Intentions901 cited
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    • 2020“How was your meal?” Examining customer experience using Google maps reviews150 cited
    • 2018Synthesizing moderate upscale restaurant patrons’ dining experiences28 cited