The congruence between the importance of job satisfaction and the perceived level of achievement

Abstract

Measures hospital pharmacists’ importance levels for different items influencing their job satisfaction and dissatisfaction and their perceived levels of satisfaction achieved by the organizations. Finds that intrinsic motivators are the most important items influencing a person’s job satisfaction and dissatisfaction. When consideration is given to the congruency between importance of job satisfiers and the perceived level to which the job satisfiers are met by the organization, it appears that there are only a few where congruency occurs. In fact, it appears that intrinsic motivators are perceived to be the least satisfied by the organization. Indicates that managers should be aware of those motivators which people rank as important for positively influencing their levels of satisfaction or dissatisfaction with the job. Claims that this knowledge would allow managers to spend their limited resources wisely and achieve the greatest benefit for the organization by having a well‐satisfied workforce.

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