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Consumer perceptions and functional evaluations of cash desk types in the clothing retail context
16 references·1 citing·48 second hop
Consumer perceptions and functional evaluations of cash desk types in the clothing retail context (2014)Consumer perceptions and functional evalu…The effects of color and light on indoor wayfinding and the evaluation of the perceived environment (2011)The effects of color and ligh…EXPLORING THE ORIGINS AND INFORMATION PROCESSING DIFFERENCES BETWEEN MEN AND WOMEN: IMPLICATIONS FOR ADVERTISERS (2010)EXPLORING THE ORIGINS AND INF…Virtual store layout: an experimental comparison in the context of grocery retail (2004)Virtual store layout: an expe…The effects of wait expectations and store atmosphere evaluations on patronage intentions in service-intensive retail stores (2003)The effects of wait expectati…Linking Retail Strategy, Atmospheric Design and Shopping Behaviour (2002)Linking Retail Strategy, Atmo…Gender differences in personality traits across cultures: Robust and surprising findings. (2001)Gender differences in persona…The Effect of Retail Atmospherics on Customers' Perceptions of Salespeople and Customer Persuasion: (2000)The Effect of Retail Atmosphe…Atmospheric Effects on Shopping Behavior (2000)Atmospheric Effects on Shoppi…Going shopping: key determinants of shopping behaviors and motivations (1999)Going shopping: key determina…The effect of store name, brand name and price discounts on consumers' evaluations and purchase intentions (1998)The effect of store name, bra…Excitement at the mall: Determinants and effects on shopping response (1998)Excitement at the mall: Deter…Effects of Store Characteristics and In-Store Emotional Experiences on Store Attitude (1998)Effects of Store Characterist…The Influence of Store Environment on Quality Inferences and Store Image (1994)The Influence of Store Enviro…The two-dimensional impact of color on shopping (1993)The two-dimensional impact of…Environmental color, consumer feelings, and purchase likelihood (1992)Environmental color, consumer…Atmospherics as a Marketing Tool (1974)Atmospherics as a Marketing T…Retail Marketing: A Novel Research Agenda (2016)Retail Marketing: A Novel Res…Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Store atmosphere and purchasing behavior (1994)Experiential value: conceptualization, measurement and application in the catalog and Internet shopping environment☆11☆This article is based upon the first author’s doctoral dissertation completed while at Georgia Institute of Technology. (2001)Hedonic and utilitarian motivations for online retail shopping behavior (2001)Why Ethical Consumers Don’t Walk Their Talk: Towards a Framework for Understanding the Gap Between the Ethical Purchase Intentions and Actual Buying Behaviour of Ethically Minded Consumers (2010)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)On the Evaluation of Structural Equation Models (1988)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Setting the tone with the tune: A meta-analytic review of the effects of background music in retail settings (2006)Aesthetics and the online shopping environment: Understanding consumer responses (2010)Understanding the Influence of Cues from Other Customers in the Service Experience: A Scale Development and Validation (2012)Culture's Consequences: International Differences in Work-Related Values. 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(2004)Personality Development: Stability and Change (2005)Gender differences in anxiety disorders: Prevalence, course of illness, comorbidity and burden of illness (2011)Diagnostic and Statistical Manual of Mental Disorders (2013)Using Background Music to Affect the Behavior of Supermarket Shoppers (1982)Mood States and Consumer Behavior: A Critical Review (1985)A conceptual model of perceived customer value in e‐commerce: A preliminary investigation (2003)The role played by perceived usability, satisfaction and consumer trust on website loyalty (2005)Perceived quality, emotions, and behavioral intentions: Application of an extended Mehrabian–Russell model to restaurants (2008)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Customer repurchase intention (2003)Value dimensions, perceived value, satisfaction and loyalty: an investigation of university students’ travel behaviour (2005)The concept of perceived value: a systematic review of the research (2007)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Effects of Price, Brand, and Store Information on Buyers' Product Evaluations (1991)A measure of service quality for retail stores: Scale development and validation (1996)The Impact of Technology on the Quality-Value-Loyalty Chain: A Research Agenda (2000)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Why Do People Shop? (1972)Switching to electronic stores: consumer characteristics and the perception of shopping benefits (2002)Creating and consuming experiences in retail store environments: Comparing retailer and consumer perspectives (2006)Development of a scale to measure the perceived benefits and risks of online shopping (2006)Building With Bricks and Mortar: The Revenue Impact of Opening Physical Stores in a Multichannel Environment (2015)The Sociology of Housework (2018)A circumplex model of affect. (1980)Hedonic and utilitarian shopping value: Investigating differential effects on retail outcomes (2006)Customer Experience Management in Retailing: Understanding the Buying Process (2009)An approach to environmental psychology (1974)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Mechanisms linking employee affective delivery and customer behavioral intentions. (2002)Festivalscapes and patrons' emotions, satisfaction, and loyalty (2007)The Positive and Negative Effects of Switching Costs on Relational Outcomes (2007)Ethnographic Interview (2017)Why we buy what we buy: A theory of consumption values (1991)Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value (1994)
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References

  • 2001Gender differences in personality traits across cultures: Robust and surprising findings.2,980 cited
  • 1974Atmospherics as a Marketing Tool2,541 cited
  • 2000Atmospheric Effects on Shopping Behavior1,921 cited
  • 1994The Influence of Store Environment on Quality Inferences and Store Image1,538 cited
  • 1998The effect of store name, brand name and price discounts on consumers' evaluations and purchase intentions1,414 cited
  • 1998Excitement at the mall: Determinants and effects on shopping response1,039 cited
  • 1992Environmental color, consumer feelings, and purchase likelihood769 cited
  • 2003The effects of wait expectations and store atmosphere evaluations on patronage intentions in service-intensive retail stores625 cited
  • 1998Effects of Store Characteristics and In-Store Emotional Experiences on Store Attitude406 cited
  • 1999Going shopping: key determinants of shopping behaviors and motivations395 cited
  • 1993The two-dimensional impact of color on shopping368 cited
  • 2010EXPLORING THE ORIGINS AND INFORMATION PROCESSING DIFFERENCES BETWEEN MEN AND WOMEN: IMPLICATIONS FOR ADVERTISERS351 cited
  • 2004Virtual store layout: an experimental comparison in the context of grocery retail305 cited
  • 2002Linking Retail Strategy, Atmospheric Design and Shopping Behaviour293 cited

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  • 2000The Effect of Retail Atmospherics on Customers' Perceptions of Salespeople and Customer Persuasion:235 cited
  • 2011The effects of color and light on indoor wayfinding and the evaluation of the perceived environment212 cited
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    • 2016Retail Marketing: A Novel Research Agenda14 cited