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Total quality management, institutional isomorphism and performance: the case of financial services
16 references·8 citing·34 second hop
Total quality management, institutional isomorphism and performance: the case of financial services (2004)Total quality management, institutional i…Strategic Management Journal (2016)Strategic Management JournalAcademy of Management Journal (2013)Academy of Management JournalDevelopment and Validation of TQM Implementation Constructs (1996)Development and Validation of…Development and validation of the State Hope Scale. (1996)Development and validation of…Total quality management as competitive advantage: A review and empirical study (1995)Total quality management as c…A framework for quality management research and an associated measurement instrument (1994)A framework for quality manag…An Instrument for Measuring the Critical Factors of Quality Management (1989)An Instrument for Measuring t…Competing on the Eight Dimensions of Quality (1987)Competing on the Eight Dimens…Institutional Sources of Change in the Formal Structure of Organizations: The Diffusion of Civil Service Reform, 1880-1935 (1983)Institutional Sources of Chan…Quality, productivity, and competitive position (1982)Quality, productivity, and co…Out of the Crisis (1982)Out of the CrisisMail and Telephone Surveys: The Total Design Method. (1982)Mail and Telephone Surveys: T…Mail and Telephone Surveys: The Total Design Method. (1979)Mail and Telephone Surveys: T…Organization and environment (1967)Organization and environmentQuality-Control Handbook. (1952)Quality-Control Handbook.Coefficient Alpha and the Internal Structure of Tests (1951)Coefficient Alpha and the Int…Performance-Based Pay: Investigating its International Prevalence in Light of National Contexts (2020)Performance-Based Pay: Invest…Does lean practices implementation impact on company performance? A meta-analytical research (2019)Does lean practices implement…Competing models of quality management and financial performance improvement (2019)Competing models of quality m…Does total quality management still shine? Re-examining the total quality management effect on financial performance (2014)Does total quality management…Strategic responses of the Spanish hospitality sector to the financial crisis (2012)Strategic responses of the Sp…Accounting Executives and it Outsourcing Recommendations: An Experimental Study of the Effect of CIO Skills and Institutional Isomorphism (2010)Accounting Executives and it …Progress of quality management practices in Australian manufacturing firms (2006)Progress of quality managemen…TQM, structural and strategic flexibility and performance: an empirical research study (2005)TQM, structural and strategic…The Social Construction of Reality (1967)Institutionalized Organizations: Formal Structure as Myth and Ceremony (1977)Understanding Radical Organizational Change: Bringing Together the Old and the New Institutionalism (1996)Institutions and Institutional Work (2006)Institutional Complexity and Organizational Responses (2011)Diffusion of Innovations 1 (2019)Review of Psychometric theory (2nd ed.). (1979)Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)EQS : structural equations program manual (1989)Relationship of subjective and objective social status with psychological and physiological functioning: Preliminary data in healthy, White women. (2000)TARGET ARTICLE: Hope Theory: Rainbows in the Mind (2002)Racial microaggressions in everyday life: Implications for clinical practice. (2007)Measurement and prediction (1950)Intraclass correlations: Uses in assessing rater reliability. (1979)The Pittsburgh sleep quality index: A new instrument for psychiatric practice and research (1989)The theory of planned behavior (1991)Beyond Accuracy: What Data Quality Means to Data Consumers (1996)Role congruity theory of prejudice toward female leaders. (2002)Transformational, transactional, and laissez-faire leadership styles: A meta-analysis comparing women and men. (2003)Process Capability Indices. (1995)On theory in operations management (1998)THE LAW OF CRIME CONCENTRATION AND THE CRIMINOLOGY OF PLACE* (2015)Methods of coping with social desirability bias: A review (1985)Incivility in the workplace: Incidence and impact. (2001)Nonresponse Rates and Nonresponse Bias in Household Surveys (2006)Emotional Intelligence, Cognitive Intelligence, and Job Performance (2006)7 Emotion in Organizations (2007)Hidden Connections: The Link Between Board Gender Diversity and Corporate Social Performance (2012)Competition for competence and interpartner learning within international strategic alliances (1991)Clarifying the Entrepreneurial Orientation Construct and Linking It To Performance (1996)Institutional Transitions and Strategic Choices (2003)Upper Echelons: The Organization as a Reflection of Its Top Managers (1984)Organizational Information Requirements, Media Richness and Structural Design (1986)A PUBLIC MANAGEMENT FOR ALL SEASONS? (1991)
this work references cited by second hop

References

  • 1951Coefficient Alpha and the Internal Structure of Tests43,892 cited
  • 1982Out of the Crisis7,278 cited
  • 1982Mail and Telephone Surveys: The Total Design Method.6,852 cited
  • 1967Organization and environment5,198 cited
  • 1979Mail and Telephone Surveys: The Total Design Method.5,023 cited
  • 2013Academy of Management Journal4,798 cited
  • 1996Development and validation of the State Hope Scale.3,533 cited
  • 2016Strategic Management Journal3,057 cited
  • 1983Institutional Sources of Change in the Formal Structure of Organizations: The Diffusion of Civil Service Reform, 1880-19352,886 cited
  • 1952Quality-Control Handbook.2,849 cited
  • 1995Total quality management as competitive advantage: A review and empirical study2,640 cited
  • 1982Quality, productivity, and competitive position2,278 cited
  • 1989An Instrument for Measuring the Critical Factors of Quality Management2,032 cited
  • 1994A framework for quality management research and an associated measurement instrument1,968 cited
  • 1996Development and Validation of TQM Implementation Constructs1,773 cited
  • 1987

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Competing on the Eight Dimensions of Quality
1,691 cited

Cited by

  • 2012Strategic responses of the Spanish hospitality sector to the financial crisis202 cited
  • 2005TQM, structural and strategic flexibility and performance: an empirical research study37 cited
  • 2019Competing models of quality management and financial performance improvement37 cited
  • 2010Accounting Executives and it Outsourcing Recommendations: An Experimental Study of the Effect of CIO Skills and Institutional Isomorphism28 cited
  • 2014Does total quality management still shine? Re-examining the total quality management effect on financial performance28 cited
  • 2006Progress of quality management practices in Australian manufacturing firms27 cited
  • 2020Performance-Based Pay: Investigating its International Prevalence in Light of National Contexts13 cited
  • 2019Does lean practices implementation impact on company performance? A meta-analytical research12 cited