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- 1990Bureaucracy: what government agencies do and why they do it3,795 cited
- 1990The Motivational Bases of Public Service3,065 cited
- 2001Motivation Crowding Theory3,026 cited
- 1984Maslach Burnout Inventory2,389 cited
- 1979Maslach Burnout Inventory2,360 cited
- 1979Review and conceptual analysis of the employee turnover process.2,249 cited
- 1996Measuring Public Service Motivation: An Assessment of Construct Reliability and Validity1,973 cited
- 1978An evaluation of precursors of hospital employee turnover.1,772 cited
- 2001Antecedents to Retention and Turnover among Child Welfare, Social Work, and Other Human Service Employees: What Can We Learn from Past Research? A Review and Metanalysis1,006 cited
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- 1972Pay and Organizational Effectiveness: A Psychological View.823 cited
- 1994Nonprofits for Hire: The Welfare State in the Age of Contracting.817 cited
- 2012The State of Nonprofit America789 cited
- 1999THE UNFOLDING MODEL OF VOLUNTARY TURNOVER: A REPLICATION AND EXTENSION.660 cited
- 1999Working for America576 cited
- 1987
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