SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Hospitality retail operations types and styles in the management of human resources
16 references·0 citing·34 second hop
Hospitality retail operations types and styles in the management of human resources (1998)Hospitality retail operations types and s…Service Operations Management (2008)Service Operations ManagementThe McDonaldization of Society (2001)The McDonaldization of SocietyThe Management of Service Operations (2001)The Management of Service Ope…Human Resource Management: Rhetorics and Realities (1995)Human Resource Management: Rh…The McDonaldization of Society (1994)The McDonaldization of SocietyWhat is strategy, and does it matter? (1993)What is strategy, and does it…The scope of internal marketing: Defining the boundary between marketing and human resource management (1993)The scope of internal marketi…Reassessing Human Resource Management (1993)Reassessing Human Resource Ma…Service operations management (1992)Service operations managementService Breakthroughs: Changing the Rules of the Game (1990)Service Breakthroughs: Changi…Problems and Strategies in Services Marketing (1985)Problems and Strategies in Se…The service organization: Climate is crucial (1980)The service organization: Cli…A Comparative Analysis of Complex Organisations (1977)A Comparative Analysis of Com…Selling jobs in the service sector (1976)Selling jobs in the service s…A Comparative Analysis of Complex Organizations, by Amitai Etzioni (1976)A Comparative Analysis of Com…Labor and Monopoly Capital (1974)Labor and Monopoly CapitalORGANIZATIONAL CLIMATES: AN ESSAY 1 (1975)Employee and Customer Perceptions of Service in Banks (1980)The service experience in two cultures: A behavioral perspective (1997)Interrogating SERVQUAL: a critical assessment of service quality measurement in a high street retail bank (2001)Atmospherics as a Marketing Tool (1974)Breaking Free from Product Marketing (1977)A Service‐Orientated Approach to Marketing of Services (1978)The Nature and Determinants of Customer Expectations of Service (1993)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis (2006)A competence‐based and multidimensional operationalization and measurement of employability (2006)Stakeholder Engagement: Beyond the Myth of Corporate Responsibility (2007)The Oxford Handbook of Human Resource Management (2008)PUTTING GIDDENS INTO ACTION: SOCIAL SYSTEMS AND MANAGERIAL AGENCY (1992)The Strategic Hrm Debate and the Resource‐Based View of the Firm (1996)Disciplines of Organizational Learning: Contributions and Critiques (1997)Customer value change in industrial marketing relationships: A call for new strategies and research (1997)SERV∗OR: A managerial measure of organizational service-orientation (1998)Removing the contextual lens: A multinational, multi-setting comparison of service evaluation models (2005)New Public Management Is Dead--Long Live Digital-Era Governance (2005)A review of innovation research in tourism (2009)Fast Fashion, Sustainability, and the Ethical Appeal of Luxury Brands (2012)Boundary-Work and the Demarcation of Science from Non-Science: Strains and Interests in Professional Ideologies of Scientists (1983)HIERARCHIES, JOBS, BODIES: (1990)Using Technology and Constituting Structures: A Practice Lens for Studying Technology in Organizations (2000)Toward a Behavioral Theory of Charismatic Leadership in Organizational Settings (1987)Building Better Causal Theories: A Fuzzy Set Approach to Typologies in Organization Research (2011)The Concept of Fit in Strategy Research: Towards Verbal and Statistical Correspondence (2018)The tourism product (1994)Service quality: beyond cognitive assessment (2005)Components of cultural tourists’ experiences in destinations (2015)Affirming authenticity (1999)The Disneyization of Society (1999)An Introduction to the Sociology of Sports Mega-Events (2006)
this work references cited by second hop

References

  • 1974Labor and Monopoly Capital5,498 cited
  • 1985Problems and Strategies in Services Marketing2,819 cited
  • 2001The McDonaldization of Society1,665 cited
  • 1976A Comparative Analysis of Complex Organizations, by Amitai Etzioni1,619 cited
  • 1995Human Resource Management: Rhetorics and Realities1,201 cited
  • 1993What is strategy, and does it matter?836 cited
  • 1994The McDonaldization of Society698 cited
  • 1992Service operations management489 cited
  • 1990Service Breakthroughs: Changing the Rules of the Game460 cited
  • 1980The service organization: Climate is crucial422 cited
  • 1977A Comparative Analysis of Complex Organisations406 cited
  • 1993The scope of internal marketing: Defining the boundary between marketing and human resource management379 cited
  • 2001The Management of Service Operations348 cited
  • 1993Reassessing Human Resource Management344 cited
  • 1976Selling jobs in the service sector337 cited
  • 2008Service Operations Management300 cited

Cited by

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

No citing works inside the corpus for this window.