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Is this Shangri-La? The case for authenticity in the Chinese and Indian hospitality industry
16 references·2 citing·44 second hop
Is this Shangri-La? The case for authenticity in the Chinese and Indian hospitality industry (2011)Is this Shangri-La? The case for authenti…Welcome to the experience economy (2019)Welcome to the experience eco…Understanding Customer Experience (2015)Understanding Customer Experi…Luxury brand marketing – The experience is everything! (2009)Luxury brand marketing – The …Consumer Culture and Postmodernism (2007)Consumer Culture and Postmode…Brand community of convenience products: new forms of customer empowerment – the case “my Nutella The Community” (2006)Brand community of convenienc…Teaching Old Brands New Tricks: Retro Branding and the Revival of Brand Meaning (2003)Teaching Old Brands New Trick…Why Do Brands Cause Trouble? A Dialectical Theory of Consumer Culture and Branding (2002)Why Do Brands Cause Trouble? …Rethinking authenticity in tourism experience (1999)Rethinking authenticity in to…Experiential Marketing (1999)Experiential MarketingFrom segmentation to fragmentation (1997)From segmentation to fragment…Marketing in a postmodern world (1995)Marketing in a postmodern wor…Liberatory Postmodernism and the Reenchantment of Consumption (1995)Liberatory Postmodernism and …The Transparency of Evil: Essays on Extreme Phenomena (1994)The Transparency of Evil: Ess…Consumer Culture and Postmodernism (1993)Consumer Culture and Postmode…Authenticity and commoditization in tourism (1988)Authenticity and commoditizat…Travels in Hyperreality (1987)Travels in HyperrealityCapital investments and firm characteristics: The moderating role of economic policy uncertainty in the hospitality sector (2023)Capital investments and firm …China’s Brands, China’s Brand Development Strategies and Corporate Brand Communications in China (2016)China’s Brands, China’s Brand…The Social System (1951)Outline of a Theory of Practice. (1980)Performing tourism, staging tourism (2001)Migration and the Search for a Better Way of Life: A Critical Exploration of Lifestyle Migration (2009)The theory of communicative action (2014)The Social Construction of Reality (1967)The Invention of Tradition (1986)Tourism motivation and expectation formation (1997)Progress and prospects for event tourism research (2015)Exploring Consumer Behavior in Virtual Reality Tourism Using an Extended Stimulus-Organism-Response Model (2018)Social Construction of Reality (2020)Mass Communication and Para-Social Interaction (1956)Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)Brand Community (2001)Consumer engagement in a virtual brand community: An exploratory analysis (2011)Introducing COBRAs (2011)Customer engagement in a Facebook brand community (2012)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)Corporate Social Responsibility and Marketing: An Integrative Framework (2004)The iron cage revisited institutional isomorphism and collective rationality in organizational fields (2004)Consumer Culture Theory (CCT): Twenty Years of Research (2005)Putting the S back in corporate social responsibility: A multilevel theory of social change in organizations (2007)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)The Field behind the Screen: Using Netnography for Marketing Research in Online Communities (2002)Word of mouth communication within online communities: Conceptualizing the online social network (2007)Networked Narratives: UnderstandingWord-of-Mouth Marketing in Online Communities (2014)Discipline and Punish: The Birth of the Prison. (1978)Power/Knowledge: Selected Interviews and Other Writings 1972-1977 (1980)Adversaries of Consumption: Consumer Movements, Activism, and Ideology (2004)“Too Good to be True!”. The Effectiveness of CSR History in Countering Negative Publicity (2008)Creating the Responsible Consumer: Moralistic Governance Regimes and Consumer Subjectivity (2014)Distinction: A Social Critique of the Judgement of Taste* (2018)The Social Construction of Reality: A Treatise in the Sociology of Knowledge. (1967)The consequences of modernity (1990)Staged authenticity and heritage tourism (2003)Exploring the essence of memorable tourism experiences (2011)The Location of Culture (2012)Value co-creation: concept and measurement (2014)Customer experience management: toward implementing an evolving marketing concept (2015)Communication and Control Processes in the Delivery of Service Quality (1988)Customer Experience Creation: Determinants, Dynamics and Management Strategies (2009)Understanding Customer Experience Throughout the Customer Journey (2016)Critical Discourse Analysis and the Marketization of Public Discourse: The Universities (1993)Working consumers: the next step in marketing theory? (2009)
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363 cited

Cited by

  • 2023Capital investments and firm characteristics: The moderating role of economic policy uncertainty in the hospitality sector17 cited
  • 2016China’s Brands, China’s Brand Development Strategies and Corporate Brand Communications in China11 cited