SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Incorporating Strategic Consumer Behavior into Customer Valuation
16 references·16 citing·50 second hopsampled
Incorporating Strategic Consumer Behavior into Customer Valuation (2005)Incorporating Strategic Consumer Behavior…Manage Marketing by the Customer Equity Test (2010)Manage Marketing by the Custo…A Customer Relationship Management Roadmap: What is Known, Potential Pitfalls, and Where to Go (2005)A Customer Relationship Manag…Valuing Customers (2004)Valuing CustomersThe Influence of Loyalty Programs and Short-Term Promotions on Customer Retention (2004)The Influence of Loyalty Prog…Customer lifetime value research in marketing: A review and future directions (2002)Customer lifetime value resea…The Loyalty Effect (2001)The Loyalty EffectThe Category-Demand Effects of Price Promotions (2001)The Category-Demand Effects o…Fairness as a Constraint on Profit Seeking: Entitlements in the Market (2000)Fairness as a Constraint on P…Customer Poaching and Brand Switching (2000)Customer Poaching and Brand S…Customer lifetime value: Marketing models and applications (1998)Customer lifetime value: Mark…The Long-Term Impact of Promotion and Advertising on Consumer Brand Choice (1997)The Long-Term Impact of Promo…The Career Decisions of Young Men (1997)The Career Decisions of Young…Empirical Generalizations from Reference Price Research (1995)Empirical Generalizations fro…The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…A Probabilistic Choice Model for Market Segmentation and Elasticity Structure (1989)A Probabilistic Choice Model …Econometric policy evaluation: A critique (1976)Econometric policy evaluation…Consumer Scores and Price Discrimination (2019)Consumer Scores and Price Dis…Relational Price Discounts: Consumers’ Metacognitions and Nonlinear Effects of Initial Discounts on Customer Retention (2017)Relational Price Discounts: C…Marketing Management for Consumer Products in the Era of the Internet of Things (2017)Marketing Management for Cons…How to date your clients in the 21 st century: Challenges in managing customer relationships in today's world (2017)How to date your clients in t…No future without the past? Predicting churn in the face of customer privacy (2016)No future without the past? P…Customer Relationship Management Theory and Research in the New Millennium: Directions for Future Research (2016)Customer Relationship Managem…It’s just not fair: exploring the effects of firm customization on unfairness perceptions, trust and loyalty (2014)It’s just not fair: exploring…The dark side of CRM: advantaged and disadvantaged customers (2013)The dark side of CRM: advanta…An approach to develop effective customer loyalty programs (2009)An approach to develop effect…Understanding Service Retention Within and Across Cohorts Using Limited Information (2008)Understanding Service Retenti…Research Note—How Much Should You Invest in Each Customer Relationship? A Competitive Strategic Approach (2008)Research Note—How Much Should…Predictors of relationship quality for luxury restaurants (2008)Predictors of relationship qu…Relationship Marketing in 2015: (2007)Relationship Marketing in 201…Managing Customer Relationships (2007)Managing Customer Relationshi…Customer Value Management: An Overview and Research Agenda (2007)Customer Value Management: An…Customer relationship management in retailing: A content analysis of retail trade journals (2007)Customer relationship managem…The Market for "Lemons": Quality Uncertainty and the Market Mechanism (1970)Toward a positive theory of consumer choice (1980)Prospect theory: An analysis of decision under risk (1988)Status quo bias in decision making (1988)Loss Aversion in Riskless Choice: A Reference-Dependent Model (1991)A Theory of Fairness, Competition, and Cooperation (1999)A Reference Price Model of Brand Choice for Frequently Purchased Products (1986)Determining Where to Shop: Fixed and Variable Costs of Shopping (1998)The Theoretical Underpinnings of Customer Asset Management: A Framework and Propositions for Future Research (2004)Reference Price Research: Review and Propositions (2005)A Theory of the Consumption Function (1960)Some International Evidence on Output-Inflation Tradeoffs. (1973)The Role of Monetary Policy (1995)INTEREST AND PRICES: FOUNDATIONS OF A THEORY OF MONETARY POLICY (2005)Time Varying Structural Vector Autoregressions and Monetary Policy (2005)Does Culture Affect Economic Outcomes? (2006)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Evolving to a New Dominant Logic for Marketing (2003)Benchmarking Marketing Capabilities for Sustainable Competitive Advantage (2004)Are the Drivers and Role of Online Trust the Same for All Web Sites and Consumers? A Large-Scale Exploratory Empirical Study (2005)Resolving the Capability–Rigidity Paradox in New Product Innovation (2005)Investment in Human Capital and Personal Income Distribution (1958)Human Capital: A Theoretical and Empirical Analysis, with Special Reference to Education (1964)Hedonic Prices and Implicit Markets: Product Differentiation in Pure Competition (1974)On the Specification and Estimation of the Production Function for Cognitive Achievement (2003)Decomposition Methods in Economics (2011)Workplace Heterogeneity and the Rise of West German Wage Inequality* (2013)Principles of Marketing (1972)Brand Loyalty Vs. Repeat Purchasing Behavior (1973)A Customer Lifetime Value Framework for Customer Selection and Resource Allocation Strategy (2004)Creating Enduring Customer Value (2016)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Comparative fit indexes in structural models. (1990)An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Trust and TAM in Online Shopping: An Integrated Model1 (2003)A Logit Model of Brand Choice Calibrated on Scanner Data (1983)The theory and practice of econometrics (1986)The Role of the Scale Parameter in the Estimation and Comparison of Multinomial Logit Models (1993)Discrete Choice Methods with Simulation (2001)Understanding Heterogeneous Preferences in Random Utility Models: A Latent Class Approach (2002)Principles of Corporate Finance. (1981)Market-Based Assets and Shareholder Value: A Framework for Analysis (1998)On the Profitability of Long-Life Customers in a Noncontractual Setting: An Empirical Investigation and Implications for Marketing (2000)Customer Engagement as a New Perspective in Customer Management (2010)Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)Innovation diffusion and new product growth models: A critical review and research directions (2010)Talk of the Network: A Complex Systems Look at the Underlying Process of Word-of-Mouth (2001)Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach (2007)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
  • 1976Econometric policy evaluation: A critique6,104 cited
  • 2000Fairness as a Constraint on Profit Seeking: Entitlements in the Market3,159 cited
  • 2001The Loyalty Effect1,406 cited
  • 1997The Career Decisions of Young Men1,406 cited
  • 1989A Probabilistic Choice Model for Market Segmentation and Elasticity Structure1,348 cited
  • 1998Customer lifetime value: Marketing models and applications975 cited
  • 2005A Customer Relationship Management Roadmap: What is Known, Potential Pitfalls, and Where to Go871 cited
  • 2004Valuing Customers848 cited
  • 1995Empirical Generalizations from Reference Price Research793 cited
  • 1997The Long-Term Impact of Promotion and Advertising on Consumer Brand Choice783 cited
  • 2010Manage Marketing by the Customer Equity Test749 cited
  • 2000Customer Poaching and Brand Switching631 cited
  • 2002Customer lifetime value research in marketing: A review and future directions583 cited
  • 2004The Influence of Loyalty Programs and Short-Term Promotions on Customer Retention534 cited
  • 2001

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

The Category-Demand Effects of Price Promotions
534 cited

Cited by

  • 2007Managing Customer Relationships138 cited
  • 2008Predictors of relationship quality for luxury restaurants113 cited
  • 2007Relationship Marketing in 2015:110 cited
  • 2008Understanding Service Retention Within and Across Cohorts Using Limited Information104 cited
  • 2007Customer relationship management in retailing: A content analysis of retail trade journals95 cited
  • 2019Consumer Scores and Price Discrimination95 cited
  • 2008Research Note—How Much Should You Invest in Each Customer Relationship? A Competitive Strategic Approach75 cited
  • 2013The dark side of CRM: advantaged and disadvantaged customers66 cited
  • 2007Customer Value Management: An Overview and Research Agenda58 cited
  • 2016No future without the past? Predicting churn in the face of customer privacy42 cited
  • 2016Customer Relationship Management Theory and Research in the New Millennium: Directions for Future Research42 cited
  • 2017Relational Price Discounts: Consumers’ Metacognitions and Nonlinear Effects of Initial Discounts on Customer Retention42 cited
  • 2017Marketing Management for Consumer Products in the Era of the Internet of Things37 cited
  • 2017How to date your clients in the 21 st century: Challenges in managing customer relationships in today's world37 cited
  • 2014It’s just not fair: exploring the effects of firm customization on unfairness perceptions, trust and loyalty36 cited
  • 2009An approach to develop effective customer loyalty programs27 cited