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The measurement of TQM principles and work-related outcomes

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References

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1991The Effects of Organizational Context on Quality Management: An Empirical Investigation

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390 cited

1986OUTCOME OF AUTONOMOUS WORKGROUPS: A LONG-TERM FIELD EXPERIMENT.389 cited

1985AN EXAMINATION OF CONFLICTING FINDINGS ON THE RELATIONSHIP BETWEEN JOB SATISFACTION AND ABSENTEEISM: A META-ANALYSIS.304 cited

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2007TQM and CSR nexus65 cited
2009The importance of customer focus for organizational performance: a study of Chinese companies65 cited
2005Does soft TQM predict employees’ attitudes?62 cited
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