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A STUDY OF PERCEIVED RISK AND RISK REDUCTION OF PURCHASING AIR‐TICKETS ONLINE
16 references·16 citing·36 second hopsampled
A STUDY OF PERCEIVED RISK AND RISK REDUCTION OF PURCHASING AIR‐TICKETS ONLINE (2009)A STUDY OF PERCEIVED RISK AND RISK REDUCT…Management International Review (2004)Management International Revi…The Internet Shopper (1999)The Internet ShopperDetermining Future Travel Behavior from Past Travel Experience and Perceptions of Risk and Safety (1998)Determining Future Travel Beh…Cross-Cultural Differences in Risk Perception, but Cross-Cultural Similarities in Attitudes Towards Perceived Risk (1998)Cross-Cultural Differences in…Extrinsic and Intrinsic Cue Effects on Perceptions of Store Brand Quality (1994)Extrinsic and Intrinsic Cue E…A Model of Perceived Risk and Intended Risk-Handling Activity (1994)A Model of Perceived Risk and…Perceived Risk: Further Considerations for the Marketing Discipline (1993)Perceived Risk: Further Consi…Risk Perceptions and Pleasure Travel: An Exploratory Analysis (1992)Risk Perceptions and Pleasure…A Test of Services Marketing Theory: Consumer Information Acquisition Activities (1991)A Test of Services Marketing …Consumer Behaviour in Tourism (1987)Consumer Behaviour in TourismProblems and Strategies in Services Marketing (1985)Problems and Strategies in Se…Consumer behavior and marketing action (1981)Consumer behavior and marketi…The Components of Perceived Risk (1972)The Components of Perceived R…Consumer Rankings of Risk Reduction Methods (1971)Consumer Rankings of Risk Red…Risk Taking and Information Handling in Consumer Behavior (1969)Risk Taking and Information H…Perceived Risk and Consumer Decision-Making: The Case of Telephone Shopping (1964)Perceived Risk and Consumer D…Understanding trust and perceived risk in sharing accommodation: an extended elaboration likelihood model and moderated by risk attitude (2021)Understanding trust and perce…Measuring perceived risk in sharing economy: A classical test theory and item response theory approach (2021)Measuring perceived risk in s…Influence of Site Personalization and First Impression on Young Consumers’ Loyalty to Tourism Websites (2021)Influence of Site Personaliza…Exploring panic buying behavior during the COVID-19 pandemic: a developing country perspective (2021)Exploring panic buying behavi…The Effects of Perceived Risk, Brand Credibility and Past Experience on Purchase Intention in the Airbnb Context (2020)The Effects of Perceived Risk…Make It Memorable: Tourism Experience, Fun, Recommendation and Revisit Intentions of Chinese Outbound Tourists (2020)Make It Memorable: Tourism Ex…Exploring the Continuance Usage Intention of Travel Applications in the Case of Chinese Tourists (2020)Exploring the Continuance Usa…The Influence of Green Message Types on Advertising Effectiveness for Luxury and Budget Hotel Segments (2019)The Influence of Green Messag…Foresight for online shopping behavior: a study of attribution for “what next syndrome” (2019)Foresight for online shopping…Progress in information technology and tourism management: 30 years on and 20 years after the internet - Revisiting Buhalis & Law's landmark study about eTourism (2018)Progress in information techn…Backpackers’ perceived risks towards smartphone usage and risk reduction strategies: A mixed methods study (2018)Backpackers’ perceived risks …The antecedents of perceived value in the Airbnb context (2017)The antecedents of perceived …How 'social' are destinations? Examining European DMO social media usage (2017)How 'social' are destinations…Travellers’ intention to purchase travel online: integrating trust and risk to the theory of planned behaviour (2016)Travellers’ intention to purc…Travelers’ use of social media: A clustering approach (2016)Travelers’ use of social medi…Online travel purchasing: A literature review (2013)Online travel purchasing: A l…Marketing Research (1970)Advertising as Information (1974)An Information Processing Theory of Consumer Choice (1979)Customers' motivations for maintaining relationships with service providers (1997)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)The Framing of Decisions and the Psychology of Choice (1981)Effects of Price, Brand, and Store Information on Buyers' Product Evaluations (1991)The effect of store name, brand name and price discounts on consumers' evaluations and purchase intentions (1998)Service Quality, Profitability, and the Economic Worth of Customers: What We Know and What We Need to Learn (2000)A conceptual model of perceived customer value in e‐commerce: A preliminary investigation (2003)Atmospherics as a Marketing Tool (1974)Breaking Free from Product Marketing (1977)A Service‐Orientated Approach to Marketing of Services (1978)The Nature and Determinants of Customer Expectations of Service (1993)Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis (2006)Judgment under Uncertainty: Heuristics and Biases (1975)Judgment Under Uncertainty: Heuristics and Biases. (1984)Prospect theory: An analysis of decision under risk (1988)Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)Internet Users' Information Privacy Concerns (IUIPC): The Construct, the Scale, and a Causal Model (2004)Marketing Strategy-Performance Relationship: An Investigation of the Empirical Link in Export Market Ventures (1994)Learning and protection of proprietary assets in strategic alliances: building relational capital (2000)The determinants of Chinese outward foreign direct investment (2007)Customer Loyalty: Toward an Integrated Conceptual Framework (1994)The Commitment-Trust Theory of Relationship Marketing (1994)A model of destination image formation (1999)Perceived risk: The concept and its measurement (1986)Risk, uncertainty and the theory of planned behavior: A tourism example (2009)Consumer patronage and risk perceptions in Internet shopping (2003)Predicting e-services adoption: a perceived risk facets perspective (2003)Factors influencing the adoption of internet banking: An integration of TAM and TPB with perceived risk and perceived benefit (2008)Consumer perceived risk: conceptualisations and models (1999)The role of perceived risk in the quality-value relationship: A study in a retail environment (1999)Enhance green purchase intentions (2012)Role of Product-Related Conversations in the Diffusion of a New Product (1967)The Effect of On-Line Consumer Reviews on Consumer Purchasing Intention: The Moderating Role of Involvement (2007)
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References

  • 1985Problems and Strategies in Services Marketing2,819 cited
  • 2004Management International Review2,650 cited
  • 1994A Model of Perceived Risk and Intended Risk-Handling Activity2,037 cited
  • 1991A Test of Services Marketing Theory: Consumer Information Acquisition Activities1,550 cited
  • 1971Consumer Rankings of Risk Reduction Methods1,407 cited
  • 1969Risk Taking and Information Handling in Consumer Behavior1,397 cited
  • 1981Consumer behavior and marketing action1,396 cited
  • 1993Perceived Risk: Further Considerations for the Marketing Discipline1,349 cited
  • 1972The Components of Perceived Risk1,253 cited
  • 1994Extrinsic and Intrinsic Cue Effects on Perceptions of Store Brand Quality1,198 cited
  • 1987Consumer Behaviour in Tourism1,197 cited
  • 1998Determining Future Travel Behavior from Past Travel Experience and Perceptions of Risk and Safety1,038 cited
  • 1999The Internet Shopper964 cited
  • 1964Perceived Risk and Consumer Decision-Making: The Case of Telephone Shopping927 cited
  • 1998Cross-Cultural Differences in Risk Perception, but Cross-Cultural Similarities in Attitudes Towards Perceived Risk901 cited

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  • 1992Risk Perceptions and Pleasure Travel: An Exploratory Analysis862 cited
  • Cited by

    • 2018Progress in information technology and tourism management: 30 years on and 20 years after the internet - Revisiting Buhalis & Law's landmark study about eTourism320 cited
    • 2016Travelers’ use of social media: A clustering approach303 cited
    • 2020Make It Memorable: Tourism Experience, Fun, Recommendation and Revisit Intentions of Chinese Outbound Tourists277 cited
    • 2017How 'social' are destinations? Examining European DMO social media usage145 cited
    • 2013Online travel purchasing: A literature review124 cited
    • 2018Backpackers’ perceived risks towards smartphone usage and risk reduction strategies: A mixed methods study124 cited
    • 2020The Effects of Perceived Risk, Brand Credibility and Past Experience on Purchase Intention in the Airbnb Context99 cited
    • 2021Exploring panic buying behavior during the COVID-19 pandemic: a developing country perspective84 cited
    • 2019The Influence of Green Message Types on Advertising Effectiveness for Luxury and Budget Hotel Segments82 cited
    • 2021Understanding trust and perceived risk in sharing accommodation: an extended elaboration likelihood model and moderated by risk attitude73 cited
    • 2017The antecedents of perceived value in the Airbnb context61 cited
    • 2020Exploring the Continuance Usage Intention of Travel Applications in the Case of Chinese Tourists60 cited
    • 2021Influence of Site Personalization and First Impression on Young Consumers’ Loyalty to Tourism Websites51 cited
    • 2021Measuring perceived risk in sharing economy: A classical test theory and item response theory approach48 cited
    • 2016Travellers’ intention to purchase travel online: integrating trust and risk to the theory of planned behaviour45 cited
    • 2019Foresight for online shopping behavior: a study of attribution for “what next syndrome”36 cited