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Searching for information when selecting a restaurant
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Searching for information when selecting a restaurant (2002)Searching for information when selecting …Reliability and Validity Assessment (2011)Reliability and Validity Asse…A Model of Perceived Risk and Intended Risk-Handling Activity (1994)A Model of Perceived Risk and…An Empirical Test of a Model of External Search for Automobiles (1991)An Empirical Test of a Model …The Impact of Services versus Goods on Consumers' Assessment of Perceived Risk and Variability (1990)The Impact of Services versus…External Search Effort: An Investigation Across Several Product Categories (1987)External Search Effort: An In…Dimensions of Consumer Expertise (1987)Dimensions of Consumer Expert…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)A Conceptual Model of Service…A Model of Consumer Information Search Behavior for New Automobiles (1983)A Model of Consumer Informati…Marketing Strategies and Organizational Structures for Service Firms (1981)Marketing Strategies and Orga…An Information Processing Theory of Consumer Choice (1979)An Information Processing The…Breaking Free from Product Marketing (1977)Breaking Free from Product Ma…The Role of Risk in Consumer Behavior (1974)The Role of Risk in Consumer …Advertising as Information (1974)Advertising as InformationFree Competition and the Optimal Amount of Fraud (1973)Free Competition and the Opti…The Harried Leisure Class (1970)The Harried Leisure ClassRisk, Uncertainty and Profit (1921)Risk, Uncertainty and ProfitThe Theory of Buyer Behavior (1971)The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Central and Peripheral Routes to Advertising Effectiveness: The Moderating Role of Involvement (1983)Measuring the Involvement Construct (1985)E‐satisfaction and e‐loyalty: A contingency framework (2003)Impact of Online Consumer Reviews on Sales: The Moderating Role of Product and Consumer Characteristics (2010)Customer Engagement: Exploring Customer Relationships Beyond Purchase (2012)Strategic Management and Marketing in the Service Sector (1984)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Behavioral Consequences of Service Quality (1996)Crime and Punishment: An Economic Approach (1968)Information and Consumer Behavior (1970)Corporate Social Responsibility: A Theory of the Firm Perspective (2001)ASPECTS OF THE THEORY OF SYNTAX (1964)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Human Inference: Strategies and Shortcomings of Social Judgment. (1983)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Judgment under Uncertainty: Heuristics and Biases (1975)Judgment Under Uncertainty: Heuristics and Biases. (1984)Prospect theory: An analysis of decision under risk (1988)Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)Predicting e-services adoption: a perceived risk facets perspective (2003)Internet Users' Information Privacy Concerns (IUIPC): The Construct, the Scale, and a Causal Model (2004)A Review of Scale Development Practices in the Study of Organizations (1995)A Brief Tutorial on the Development of Measures for Use in Survey Questionnaires (1998)A model of destination image formation (1999)RISK, UNCERTAINTY, AND DIVERGENCE OF OPINION (1977)Entrepreneurial discovery and the competitive market process: an Austrian approach (2000)Gender Differences in Preferences (2009)Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Evolving to a New Dominant Logic for Marketing (2003)The Evolution of Cooperation (1981)The Role of Market Forces in Assuring Contractual Performance (1981)Evaluating the Potential of Interactive Media through a New Lens: Search versus Experience Goods (1998)
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References

  • 1985A Conceptual Model of Service Quality and Its Implications for Future Research21,635 cited
  • 1921Risk, Uncertainty and Profit9,962 cited
  • 2011Reliability and Validity Assessment5,040 cited
  • 1987Dimensions of Consumer Expertise4,373 cited
  • 1973Free Competition and the Optimal Amount of Fraud3,943 cited
  • 1974Advertising as Information3,430 cited
  • 1979An Information Processing Theory of Consumer Choice2,245 cited
  • 1977Breaking Free from Product Marketing2,056 cited
  • 1994A Model of Perceived Risk and Intended Risk-Handling Activity2,037 cited
  • 1987External Search Effort: An Investigation Across Several Product Categories1,302 cited
  • 1974The Role of Risk in Consumer Behavior811 cited
  • 1990The Impact of Services versus Goods on Consumers' Assessment of Perceived Risk and Variability811 cited
  • 1981Marketing Strategies and Organizational Structures for Service Firms763 cited
  • 1983A Model of Consumer Information Search Behavior for New Automobiles717 cited
  • 1970The Harried Leisure Class573 cited
  • 1991An Empirical Test of a Model of External Search for Automobiles

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