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The antecedents and consequences of organizational and personal commitment in business service relationships
16 references·16 citing·40 second hopsampled
The antecedents and consequences of organizational and personal commitment in business service relationships (2004)The antecedents and consequences of organ…Mail and internet surveys : the tailored design method (2007)Mail and internet surveys : t…An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)An Examination of the Nature …An Integrative Model Of Organizational Trust (1995)An Integrative Model Of Organ…The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…Determinants of Long-Term Orientation in Buyer-Seller Relationships (1994)Determinants of Long-Term Ori…Comparative fit indexes in structural models. (1990)Comparative fit indexes in st…A Model of Distributor Firm and Manufacturer Firm Working Partnerships (1990)A Model of Distributor Firm a…LISREL 7 : user's reference guide (1989)LISREL 7 : user's reference g…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …Practical Issues in Structural Modeling (1987)Practical Issues in Structura…Developing Buyer-Seller Relationships (1987)Developing Buyer-Seller Relat…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)A Conceptual Model of Service…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…A Paradigm for Developing Better Measures of Marketing Constructs (1979)A Paradigm for Developing Bet…Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias i…Power-Dependence Relations (1962)Power-Dependence RelationsThe Influence of a Firm’s CSR Initiatives on Brand Loyalty and Brand Image (2020)The Influence of a Firm’s CSR…The effects of corporate social responsibility on consumer loyalty through consumer perceived value (2019)The effects of corporate soci…Evolution of supply chain ripple effect: a bibliometric and meta-analytic view of the constructs (2019)Evolution of supply chain rip…Impacts of personal trust, communication, and affective commitment on change success (2018)Impacts of personal trust, co…“The more options, the better?” Investigating the impact of the number of options on backers’ decisions in reward-based crowdfunding projects (2018)“The more options, the better…Intellectual capital and radical innovation: Exploring the quadratic effects in technology-based manufacturing firms (2016)Intellectual capital and radi…The bonding effects of relationship value and switching costs in industrial buyer–seller relationships: An investigation into role differences (2011)The bonding effects of relati…Supplier relationship management in the construction industry: the effects of trust and dependence (2011)Supplier relationship managem…Corporate image, loyalty, and commitment in the consumer travel industry (2011)Corporate image, loyalty, and…Partner selection, partner behavior, and business network performance (2010)Partner selection, partner be…Dimensions of Relationship Marketing in Business-to-Business Financial Services (2010)Dimensions of Relationship Ma…Role of Relationship Management and Value Co-Creation in Social Marketing (2009)Role of Relationship Manageme…Customer advocacy and the impact of B2B loyalty programs (2008)Customer advocacy and the imp…Towards a Successful CRM Implementation in Banks: An Integrated Model (2007)Towards a Successful CRM Impl…The Commitment Mix: Dimensions of Commitment in International Trading Relationships in India (2006)The Commitment Mix: Dimension…A relationship-management assessment tool: Questioning, identifying, and prioritizing critical aspects of customer relationships (2005)A relationship-management ass…Coefficient Alpha and the Internal Structure of Tests (1951)The Theory of Buyer Behavior (1971)The Nature and Scope of Marketing (1976)Measuring Service Quality: A Reexamination and Extension (1992)Trust and TAM in Online Shopping: An Integrated Model1 (2003)\nThe use of partial least squares path modeling in international marketing (2009)Markets and Hierarchies: Analysis and Antitrust Implications. 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(1955)Review of Psychometric theory (2nd ed.). (1979)PLS-SEM: Indeed a Silver Bullet (2011)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)The Evolution of Cooperation (1981)Economic Action and Social Structure: The Problem of Embeddedness (1985)Not So Different After All: A Cross-Discipline View Of Trust (1998)Psychological Safety and Learning Behavior in Work Teams (1999)Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)Should We Trust Web-Based Studies? A Comparative Analysis of Six Preconceptions About Internet Questionnaires. 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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 1990Comparative fit indexes in structural models.25,213 cited
  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
  • 1985A Conceptual Model of Service Quality and Its Implications for Future Research21,635 cited
  • 1979A Paradigm for Developing Better Measures of Marketing Constructs16,553 cited
  • 1995An Integrative Model Of Organizational Trust15,026 cited
  • 1977Estimating Nonresponse Bias in Mail Surveys12,220 cited
  • 2007Mail and internet surveys : the tailored design method9,606 cited
  • 1987Developing Buyer-Seller Relationships9,139 cited
  • 1997An Examination of the Nature of Trust in Buyer-Seller Relationships6,819 cited
  • 1989LISREL 7 : user's reference guide6,783 cited
  • 1994Determinants of Long-Term Orientation in Buyer-Seller Relationships6,726 cited
  • 1962Power-Dependence Relations6,258 cited
  • 1990A Model of Distributor Firm and Manufacturer Firm Working Partnerships5,824 cited

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  • 1987Practical Issues in Structural Modeling5,797 cited
  • Cited by

    • 2011Corporate image, loyalty, and commitment in the consumer travel industry166 cited
    • 2005A relationship-management assessment tool: Questioning, identifying, and prioritizing critical aspects of customer relationships165 cited
    • 2019The effects of corporate social responsibility on consumer loyalty through consumer perceived value165 cited
    • 2016Intellectual capital and radical innovation: Exploring the quadratic effects in technology-based manufacturing firms148 cited
    • 2006The Commitment Mix: Dimensions of Commitment in International Trading Relationships in India131 cited
    • 2011The bonding effects of relationship value and switching costs in industrial buyer–seller relationships: An investigation into role differences131 cited
    • 2007Towards a Successful CRM Implementation in Banks: An Integrated Model129 cited
    • 2008Customer advocacy and the impact of B2B loyalty programs112 cited
    • 2011Supplier relationship management in the construction industry: the effects of trust and dependence89 cited
    • 2010Dimensions of Relationship Marketing in Business-to-Business Financial Services86 cited
    • 2020The Influence of a Firm’s CSR Initiatives on Brand Loyalty and Brand Image76 cited
    • 2018“The more options, the better?” Investigating the impact of the number of options on backers’ decisions in reward-based crowdfunding projects68 cited
    • 2010Partner selection, partner behavior, and business network performance67 cited
    • 2018Impacts of personal trust, communication, and affective commitment on change success66 cited
    • 2019Evolution of supply chain ripple effect: a bibliometric and meta-analytic view of the constructs66 cited
    • 2009Role of Relationship Management and Value Co-Creation in Social Marketing56 cited