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Embedding the new discipline of service science: A service science research agenda
16 references·0 citing·30 second hop
Embedding the new discipline of service science: A service science research agenda (2009)Embedding the new discipline of service s…Reflexive Methodology: New Vistas for Qualitative Research (2012)Reflexive Methodology: New Vi…Service-dominant logic: continuing the evolution (2007)Service-dominant logic: conti…Managing the co-creation of value (2007)Managing the co-creation of v…Fundamentals of service science (2007)Fundamentals of service scien…A research manifesto for services science (2006)A research manifesto for serv…Introduction: `Mode 2' Revisited: The New Production of Knowledge (2003)Introduction: `Mode 2' Revisi…Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Reflexive methodology - new vistas for qualitative research (2001)Reflexive methodology - new v…The New production of knowledge: the dynamics of science and research in contemporary societies (1995)The New production of knowled…From value chain to value constellation: designing interactive strategy. (1993)From value chain to value con…Science in Action (1987)Science in ActionGeneral System Theory (1986)General System TheorySystems Thinking, Systems Practice (1981)Systems Thinking, Systems Pra…The General Theory of Second Best (1973)The General Theory of Second …The General Theory of Second Best (1956)The General Theory of Second …An introduction to cybernetics (1956)An introduction to cyberneticsThe reflective practitioner: How professionals think in action (1984)The Reflective Practitioner: How Professionals Think in Action (1985)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Customer Engagement (2011)Institutions and axioms: an extension and update of service-dominant logic (2015)Service-dominant logic: reactions, reflections and refinements (2006)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)An Evolutionary Theory of Economic Change. (1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Understanding Customer Experience Throughout the Customer Journey (2016)Classifying the Findings in Qualitative Studies (2003)Reflexive Accounts and Accounts of Reflexivity in Qualitative Data Analysis (2003)A Typology for the Case Study in Social Science Following a Review of Definition, Discourse, and Structure (2011)Interpretive case studies in IS research: nature and method (1995)Socio-technical systems: From design methods to systems engineering (2010)Resilience: A Bridging Concept or a Dead End?“Reframing” Resilience: Challenges for Planning Theory and PracticeInteracting Traps: Resilience Assessment of a Pasture Management System in Northern AfghanistanUrban Resilience: What Does it Mean in Planning Practice?Resilience as a Useful Concept for Climate Change Adaptation?The Politics of Resilience for Planning: A Cautionary Note (2012)Communities of Practice and Social Learning Systems (2000)Towards a Methodology for Developing Evidence‐Informed Management Knowledge by Means of Systematic Review (2003)Sampling Knowledge: The Hermeneutics of Snowball Sampling in Qualitative Research (2008)A Dynamic Theory of Organizational Knowledge Creation (1994)Clarifying the Entrepreneurial Orientation Construct and Linking It To Performance (1996)Understanding and sharing intentions: The origins of cultural cognition (2005)On value and value co-creation: A service systems and service logic perspective (2008)Governing economic life (1990)Chapter 3 : Identity as an Analytic Lens for Research in Education (2000)Research Commentary: Desperately Seeking the “IT” in IT Research—A Call to Theorizing the IT Artifact (2001)Perspective Making and Perspective Taking in Communities of Knowing (1995)Goal constructs in psychology: Structure, process, and content. (1996)The Nature of Theory in Information Systems1 (2006)
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References

  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 2007Service-dominant logic: continuing the evolution7,615 cited
  • 1956An introduction to cybernetics7,572 cited
  • 1995The New production of knowledge: the dynamics of science and research in contemporary societies7,046 cited
  • 1981Systems Thinking, Systems Practice6,262 cited
  • 1987Science in Action4,089 cited
  • 2007Managing the co-creation of value3,467 cited
  • 2012Reflexive Methodology: New Vistas for Qualitative Research3,463 cited
  • 1986General System Theory2,262 cited
  • 1993From value chain to value constellation: designing interactive strategy.2,050 cited
  • 1956The General Theory of Second Best2,049 cited
  • 2001Reflexive methodology - new vistas for qualitative research1,398 cited
  • 1973The General Theory of Second Best1,367 cited
  • 2007Fundamentals of service science1,359 cited
  • 2003Introduction: `Mode 2' Revisited: The New Production of Knowledge1,232 cited
  • 2006A research manifesto for services science1,053 cited

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